Sorrento Review Reviews 143

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and helpfulness of the staff. Many people found the booking process to be easy and efficient, and appreciated the competitive pricing for the services offered. The convenient locations and smooth transfers were also frequently mentioned as positive aspects of their experience. However, some customers also noted issues with communication regarding pricing and booking requests. A few people felt that their inquiries were ignored or that prices were unexpectedly increased, leading to dissatisfaction with the responsiveness and helpfulness of the company in these specific instances.

What people talk about most

Service

People report positive experiences with service. Customers consistently praise the private transfer service... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the drivers and team members for... See more

Location

Customers had positive experiences with location. Many found their ride easily after departing the train and... See more

Booking process

Reviewers consistently express satisfaction with the booking process. Customers found it easy to book online... See more

Price

Customers consistently note positive experiences with price. Many reviewers found the service to be... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our trip to the Amalfi Coast in May was stress free thanks to Sorrento Review! We booked 2 private transfers and a half day Capri boat tour. Dion from Sorrento Review was really helpful in making the... See more

Rated 5 out of 5 stars

We had a great experience traveling from Positano to Florence. Our driver was courteous, professional. and made our journey incredibly smooth. He even recommended a perfect midway stop, giving us a... See more

Rated 5 out of 5 stars

Our group of 6-8 travelled through Italy for a period of two weeks. We engaged Sorrento Review for all of our travel needs. Dion and his team were spot on with planning, scheduling and punctuality.... See more

Rated 5 out of 5 stars

I used Dion at Ischia Review for multiple tours and transfers. He was great. When the weather turned bad and prevented us from a private boat tour/transfer to Sorrento, Dion and the Capt. of the boat... See more


Company details

  1. Tour Agency

Written by the company

Sorrento Review is a complete guide to the beautiful Sorrento Peninsula in Southern Italy. Part of the Italy Review Network, Sorrento Review provides a wealth of helpful visitor information including advice on travel, hotel booking and excursions. ​We also provide private transfers throughout the region as well as private boat tours and other excursions. The website also provides lots of useful hints and tips on things to see and do in the region.


Contact info

4.9

Excellent

TrustScore 5 out of 5

143 reviews

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Rated 5 out of 5 stars

Great experience

Great experience. Dion was excellent and easy to deal with in booking our transport. The driver was waiting for us at our pickup location and it was a ver smooth and comfortable drive to our destination. Would recommend SorrentoReview for good service and transport.

July 21, 2023
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Rated 5 out of 5 stars

Amalfi Experience

I used Sorrento review for transport and an Amalfi coast boating day trip, I found them easy to work with, attentive to emails, provided excellent recommendations and options, communication was precise and options provided for whats app. The transport was prompt and the day trip on the boat was such a great option, the boat trip was tailored to our wishes.

July 10, 2023
Unprompted review
Rated 5 out of 5 stars

Great Experience!

Was a great day! From the pick-up to the drop-off everything went smoothly. Our skipper was extremely knowledgeable and made sure we had the most relaxing experience. Will definitely be using this organization again when I’m in town!

July 9, 2023
Unprompted review
Rated 5 out of 5 stars

Great boating experience from a captain!

Francesca was a lovely host and we had a lovely day. Welcomed with drinks, food, snacks and a limoncello shot at the end as well as being picked up from our accomodation it was very relaxing. Couldn’t praise the boat tour enough!

July 9, 2023
Unprompted review
Rated 5 out of 5 stars

Best boat day

Francesca and Nello were both amazing, we couldn’t have asked for better hosts. They were both very accomodating regarding where/when we wanted to go to places. We had the best day, couldn’t recommend them enough. If you book, make sure to request Francesca and Nello.

July 9, 2023
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Rated 5 out of 5 stars

We had the absolute best day boating…

We had the absolute best day boating from Sorrento. Sorrento Review set up a private boat tour for the day. We went to Capri and down the Amalfi cost. We swam off the boat and Nicola the captain was a great host. He showed us so many points of interest along the way. He even had a chilled bottle of prosecco and snacks for us. Boat had a bathroom and cabin to change. He took us to a great restaurant on the beach as well. We spent 2 weeks in Italy. We saw amazing things, and our day on the boat was the highlight of our trip. We took so many amazing pictures. We were even picked up at our hotel, brought to the marina, and returned later to our hotel. Can not recommend enough.

July 8, 2023
Unprompted review
Rated 5 out of 5 stars

Best day ever!

We used Sorrento Review yesterday, and it was the best experience. They picked us up from our hotel in Sorrento, drove us to the marina, and gave us the most incredible day on the sea with a fabulous captain. We swam in private spots, visited Positano and Amalfi, and really couldn’t ask for a better day. If you’re thinking of a private boat day on the sea, you can’t go wrong with Dion and his team at @Sorrento review.

July 13, 2023
Unprompted review
Rated 5 out of 5 stars

10/10 experience!!

Francesca and Nello were amazing hosts!! Polite and very accomodating to our needs and requests, would highly recommend to get the best experience possible!!

July 10, 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional service

Our drivers both were there on time and made our transfers from Naples to Sorrento with stop at Pompeii and Sorrento back to Naples to catch our train.
Clean cars and friendly men who took the hassle out of lugging luggage in and off an extra train and dropped us direct to the stops as mentioned.
Thanks so much and would highly recommend their service to anyone

July 14, 2023
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Rated 5 out of 5 stars

I can 100% recommend the car transfer…

I can 100% recommend the car transfer services of Sorrento Review. Everything from the booking process, updates on car pickup and drop off locations, the experienced drivers, new and super clean Mercedes vehicles, and 24/7 customer service were spot on. I will, without a doubt, use Sorrento Review again.

June 16, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing customer focused company!

Amazing customer focused company! Very responsive, professional: easy to book, make changes, arrived on time/as expected, communicated regularly etc. We asked for special arrangements and Dion went out of his way to accommodate...even on short notice. The boats are beautiful too. All the employees were friendly and made our experience wonderful and memorable. We can't say enough good things and highly recommend Sorrento Review for your Italy trip!!

June 24, 2023
Unprompted review
Rated 5 out of 5 stars

I can’t recommend Sorrento Reviews more…

I can’t recommend Sorrento Reviews more highly. We arranged rides from and to Naples airport without a hitch. The driver was waiting at arrivals and was right on time for our trip back to the airport. Sorrento Reviews kept us updated and informed every step of the way. We were unable to do a boat tour because of our itinerary but I wouldn’t hesitate to book one.

June 16, 2023
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Rated 5 out of 5 stars

We had the BEST experience using…

We had the BEST experience using Sorrento Review. We needed 3 separate private transfers from Naples to Sorrento, Sorrento to Ravello, and Ravello to Bari and each driver was polite, friendly, and courteous. Each driver was also very cautious and delivered us safely to all our destinations. We would highly recommend Sorrento Review to anyone and will definitely use them again. Also, Dion was amazing to work with…he was so helpful and answered all my questions before we left for Italy.

June 9, 2023
Unprompted review
Rated 5 out of 5 stars

Transfer from Sorrento to Salerno

We needed a transfer between Sorrento and a small seaside town outside of Salerno and this service was fantastic. Dion was extremely helpful to help arrange the ride at a good price and the driver showed up early. If I’m in the area again, I would rebook.

June 13, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

We booked a number of private transfers. All were reliable, cars excellent and overall a great experience. Dion was also contactable by phone and very helpful.

May 22, 2023
Unprompted review
Rated 5 out of 5 stars

My son (18) was travelling solo from a…

My son (18) was travelling solo from a schooltrip in Mexico over to join us in Sorrento and I booked him a ride from the train station in Napoli on the Sorrento Review site. Dion from S.R. replied personally right away by email and was very helpful and kind from the moment I booked the ride until my guy safely arrived at our door. Very grateful for a personable and reliable service, highly recommend.

June 11, 2023
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Rated 5 out of 5 stars

We used Sorrento Review in May to…

We used Sorrento Review in May to collect us from Naples & take us to Sorrento - also for the return 12 days later.
We booked in advance a few months before & we thought the price was quite good… Dion was very easy to communicate with which is always a great start.
We were nearly an hour late on the evening arrival but the driver was still there waiting.
The ONLY gripe was that the car was a bit small, but luckily our luggage managed to just fit in the boot.
Our driver couldn’t speak English & we couldn’t speak Italian, but we had a great conversation using the ‘Translate’ app. 😂
Our collection & return journey went just as smoothly & our driver spoke very clear English.
Our driver was there at least 15 minutes early 07.15, which was just as well as the traffic was horrendous. We had a comfortable journey in a nice Mercedes air conditioned people carrier & he got us to the airport in good time.

We would definitely use this company again & highly recommend them for sure.

May 13, 2023
Unprompted review
Rated 5 out of 5 stars

The perfect day

We rented a boat for the day to take us along the Amalfi coast line from Sorrento.
Before the day Dion was on hand for any questions and queries I had
On the day we meet Nicola he was so lovely and couldn't have been a better guide for us throughout the day, showing us the beaut spots and making sure we had everything we needed
The perfect day

May 30, 2023
Unprompted review
Rated 5 out of 5 stars

Ischia review! Amazing website! Incredible service!

Dion at Ischia review(also sorrento review) was a huge help in our recent trip to Ischia and the Amalfi coast. His website is amazingly comprehensive with tons of information, on hotels, restaurants, transportation, and things to do! He arranged a private tour on a boat around the island, which was incredible! He also arranged Private transportation between Naples and Ischia and Amalfi. After long flights, it is so nice to have someone waiting there with your name on a sign and whisk you away to your next destination. All of the transfers were prompt, with beautiful cars and friendly efficient drivers. Dion checked in with me several times during the trip just to make sure things were going smoothly. I cannot recommend Dion and Ischia review enough! He made our trip stress-free! Take a look at his website, you will be amazed! And don’t hesitate to book with him, I can guarantee you will be completely satisfied! Thank you, Dion! Debbie & Brett Brumfield

April 8, 2023
Unprompted review

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