Southern Siding & Window Reviews 

191
•
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Southern Industries Not recommended. I would not recommend due to how the visits (pleural) were planned, not receiving the second proposal which we were considering, and when we received the survey a... See more

Rated 1 out of 5 stars

I have been calling to get an update on when my project of siding and gutters will be started. I signed a contract two months ago, paid a $10,000 deposit, and now I can’t get a hold of anyone who can... See more

Rated 1 out of 5 stars

Received a sales pitch by salesman. Product is severely overpriced 10k for gutters and 40k for siding. Questioned salesperson for detailed quote the charge 1k admin and 4k processing fee.i looked at t... See more

Rated 1 out of 5 stars

The work is over priced and extremely low quality. Trying to get repair or correction is almost impossible. You need to call several times each time before you receive a return call. Promises are a... See more

Company details

  1. Construction & Manufacturing

Information provided by various external sources

Home Improvement Company Augusta. Southern Siding & Windows has been serving homeowners in the CSRA since 1966! Visit online, call or come by our showroom.


Contact info

1.2

Bad

TrustScore 1 out of 5

191 reviews

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No recent history of asking for reviews

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1.2

All reviews

(191)

1 review in the last 12 months

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Rated 5 out of 5 stars

All the Products and Projects - all A-1.

I have utilized Southern Siding and Window Co for every service and product they sell. Each project was carried out with a high degree of professionalism and respect. I have no regrets with their work.

April 7, 2018
Unprompted review
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Rated 4 out of 5 stars

Needs a little more to be perfect!

Survey split into back office and front work; the back office has to improve taking care about incoming calls and requests, being seriously responding and taking follow-ups very serious. The front team on site was great, working precise and on schedule.

April 7, 2018
Unprompted review
Rated 3 out of 5 stars

My son hit a tennis ball on the siding…

My son hit a tennis ball on the siding when he was 9 and it put a hole in the siding. We tried to get ahold of someone back then and never a response. By the way he is now 21...we gave up trying. I do however tell others about the customer service...

April 6, 2018
Unprompted review
Rated 1 out of 5 stars

Have called for over a year to have a…

Have called for over a year to have a piece replaced in a window. Twice the wrong part was ordered. I have not heard anything since and just got tired of calling. On an occasion this winter I called about cold air coming in a window and got service right away. The problem was me because I had not been shown the correct way to close and lock the windows. I appreciated the quick response to that call. It just did not make up for my other problem.

April 6, 2018
Unprompted review
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Rated 5 out of 5 stars

Great Company, Great Service!

Southern Siding & Window installed gutters on our home and did a fantastic job. Their customer service was always prompt, kind, and courteous and they have followed up on their work since the job has been complete. I would definitely recommend them!

April 6, 2018
Unprompted review
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