SpaMedica Reviews 

Absolutely delighted with the service I received whilst undergoing cataract surgery at the Birmingham clinic. The process is so streamlined - moving from pre operation with id checks and drops in eye, then to another check just before going into the theatre, then the surgeon came and introduced himself. Then straight into theatre for about 15 mins and everything explained again, absolutely no discomfort at all. Moved straight to post op and given my drops and dos and don'ts and contact details for any concerns I may have and then out to make follow up appointment. All this on a Saturday and a fire alarm to deal with during this process. Why can't the NHS be as efficient as this private company which the NHS contracts out to. No letters in post with appointment you can't keep, everything done then and their. Perhaps, some of the NHS managers should also be contracted out to SpaMedica to see how health care can be delivered efficiently.

I was first diagnosed as having cataracts. I was given a choice of clinics to attend. A couple of friends of mine gave great reviews, which gave me the confidence to choose SpaMedica. I have been delighted to have chosen such a great clinic. After 2 pain free surgeries, one on each eye, I am delighted with the results. The service was exemplary, as were the staff.

This was my second Cataracts procedure carried out SpaMedica Bolton [my right eye procedure was carried out 2 months ago] The service from the staff was fire class. Nurse [Kim] carried out the anaesthetic and she made feel relaxed and talked me through the whole process.
Andre Oberholster was the consultant surgeon who carried out the procedure and he was first class. He explained the operation and also gave me information regarding my lens option for my left eye.
The procedure was painless, with all staff involved being very professional.
After the operation Mr Oberholster checked on me & the discharge nurse gave me all the necessary information.
I would like to thank all the staff at SpaMedica Bolton for their professionalism, especially Andre Oberholster.

I was very happy with the experience with Spa Medica in having both my cataracts replaced earlier this year.
My only feedback is that though I still work full time despite being over state retirement age I had to chase my fit note, on both occasions. And when I called to ask what the recommended protocol was for working patients regarding time off etc to advise my employer the employee I spoke really struggled to answer my question.

First class experience all of the staff were kind and caring, the procedure was very straightforward and any questions I had answered in a professional manner, the outcome of the surgery was amazing after care is faultless highly recommended.

Both appointments i had went well, all staff made me feel welcome and settled my nerves. The day of surgery everything was explained to me, which calmed me down. Excellent from start to finish

Poole on Wednesday 22nd July 2026. 1300 appointment. Cataract op on left eye two years ago went well no issues.
But
Right eye, no communication or introduction with surgeon or trainee. Not told about this or asked for permission. On table for about an hour with real surgeon giving constant guidance in my ear. Trainee seemed to have problems following instructions and had to be corrected many times. Then my involuntary eye muscles started to contract and real surgeon told me to control them otherwise I would end up being cut by sharp knives and then have to endure a series of operations on the NHS to correct this. A frantic search for lidocaine anaesthetic followed and the real surgeon took over.
Took me 2 days to stop shaking. No apology from surgeon, he and the trainee disappeared to far side of operating theatre and stayed there.
So much for patient care. The whole episode was appalling.
ALSO. called emergency number, was promised call back within 24 hours but it didn’t happen.
A thoroughly unpleasant and traumatising experience.

Just rung back now, Monday 1630. So much for 24 hour response. I made initial call on Thursday 23rd.

I had my right eye operated on last week. The process was superb from start to finish. I would recommend spa Medica every time!

My vision has deteriorated after having cataract surgery. Had YAG laser surgery 3 months later but no improvement. Now referred to a retinal consultant at Exeter Hospital.

Spa Medica Leicester. Had a cataract op 16 months ago, all really good. About 6 months ago my vision was not so good so my optician sent me for laser on the same eye as plaque had developed on the lens. Can’t thank you enough, my sight is so much better, the colours are amazing. The staff are all lovely and very caring, can’t fault the place at all. All I can say is thank you so much

Spa medica are an excellent company to have your cataract surgery they make you feel comfortable and go through everything with you to put you at ease

I have been receiving treatment at SpaMedica ( Colchester ) for Cateract surgery on both eyes plus other problems over the last twelve months. The whole team have given first class treatment in every way possible, not only medical but treating you as a special person caring for your every needs , which in this day and age can be hard to find. I cannot thank them all enough and would not hesitate in recomending them.
I cannot close without saying a very special thank you to them all

The staff who were seeing to my mother were very friendly, helpful and Polite couldn’t do enough to help her.
They put here at ease with everything before the cataract surgery.

I had my 1st cataract removal at Spa Medica, Exeter. I am delighted with the result. Can now see clearly into the distance and colours are bright and glowing! Some colours are very different from how they used to be! All staff were kind and helpful, explaining the treatment clearly, so that I knew what to expect. The op. Was quick and pain free. Staff and transport manager extremely helpful and kind when we found our car battery was flat, afterwards and got the car started and drove in front of us all the way home, to check we got there safely! Many thanks for everyone's care and literally going the extra mile!
Jan Foxell.😄

Harry Griffiths, 07598435980, 16 Chadwick Manor, In Feb/March this year I had a Tonic lense, right eye and a NHS lebse left eye put in by Spa Medica. But now, almost four from then, i am still finding discomfort, strain and slight blurring especially from the right eye, I feel I need an appoint to check that all is well, with proceedure

I recently had my first cataract operation at the Preston clinic, from the pre operation assessment to the actual operation itself I cannot praise the friendliness and professionalism of all the staff both medical and admin. The building is modern,bright and extremely well maintained and clean. My operation has been a complete success and they provide fantastic advice and aftercare. I can't wait until I get my next cataract removed !

Had my cataract surgery 5 days ago at SpaMedica in Bedford. Without exception, the staff from reception to surgeon were excellent. Everything was explained and despite being a nervous patient I was put at ease by nurses and the surgeon. I can't speak highly enough of all the team I came into contact with. My vision is much improved already. All in all a very positive experience.

Had my first eye cataract surgery done on Saturday at Wokingham everyone was very friendly very well organised made me feel safe. Looking forward to having the second one done now as my eyesight it’s already amazing thank you x

I found the team at the SpaMedica Sittingbourne Kent branch to be very friendly and great at their jobs!

Had my laser eye treatment in both eyes this morning, WOW, I can see again, it's brilliant, it's wonderful, don't think I'll need glasses now, the staff, nurses and doctors were kind and really helpful, thanks so much