SpareRoom makes a complicated process much less overbearing & has a great amount of options for finding exactly what you are comfortable with. Plus, they offer some unique options such as saving searc... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #1 of 2 best companies in Condominium Rental Agency
- #3 of 8 best companies in Lodging
Written by the company
Find a room, sublet or roommate fast! Rooms for rent in roomshares across New York, Los Angeles, Boston, Chicago, Miami, Dallas, Seattle and the rest of the USA. Sign up and advertise your room today for free.
Contact info
234 5th Avenue, #413, 10001, New York, United States
- (877) 834 2909
- customerservices@spareroom.com
- spareroom.com
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
“Excellent customer service—very fast…
“Excellent customer service—very fast response and helpful support. Great experience!” 👍
Great roommate tool
It was very easy to navigate and speak with potential prospects.
I would definitely recommend SpareRoom for anyone looking to rent a room or looking for a roommate.
SpareRoom works!
SpareRoom works because it gives you a chance to get to know the person. The brief description of themselves helps you to determine whether or not they would be a good fit for your home before you message them.
The Continued updates on Sparerooms…
The Continued updates on Sparerooms That Match What I am looking for.
Excellent experience
Excellent experience
App was very easy easy to navigate and set up my add
I was able to rent my room within 3 days of posting my add.
Spare room is awesome.
This app is great I like the way the verification process works I like how they eliminate the possibility for scams. An absolutely amazing app, that is useful to many students with a tough schedule between work, school, and travel. You can look for apartments or rooms I highly recommend this app.
I'd like to thank this website that helps to look up rooms easily with mail updates of related research and easy messaging for the listing owners.
I didn't conclude an agreement and got a room yet. However the website experience is user friendly and easy to reach out the subletter and the mails with related research results are great one.
Ellie was very helpful in answering all…
Ellie was very helpful in answering all my questions and taking care of the verification process for me. She was very pleasant to work with and very knowledgeable
Whatever I need is always there when I…
Whatever I need is always there when I need to move.
Easy and convenient, even the free version works great!
Easy way to find subletters and subleases. Inbox function is seamless!
Requested Contact
I hadn't received a response for my ad inquiry in a few days. I reached out for a contact. Richard helped. The next day I was contacted and now I have an appointment to view the spare room.
Great Customer Service
She was very knowledgeable in helping me navigate through my account. She listened and was patient with me. She shared the benifits of my account, and gave me tips in how to give a better response for rentals.
AWESOME CUSTOMER SERVICE
I've had much success on SpareRoom than any other sites. Offering suitable matches with rooms and roommates, Awesome customer service and constantly on top of any related scams.
Best App Ever!
M
Abel was great
Abel was great. He explained things and talked me through signing up very patiently!
This service was easy to use and I was…
This service was easy to use and I was able to find a room.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








