SpareRoom makes a complicated process much less overbearing & has a great amount of options for finding exactly what you are comfortable with. Plus, they offer some unique options such as saving searc... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I signed up, made an Ad, sent out a couple inquiries, went to bed, and woke up the next morning to several messages from people wanting to rent me a room :) the 1st one actually worked out right aw... See more
I needed his opinion, input. He gave I wanted his personal input. Appreciated all he said. Gave him my permission to monitor my messages, give me ongoing input. I believe he is honest sincere want... See more
All I can say is wow! As a landlord I’ve been using this site for years and the customer service is excellent - you never have to wait long to get through and they don’t seem to have all the hoops and... See more
Company details
- #1 of 2 best companies in Condominium Rental Agency
- #3 of 8 best companies in Lodging
Written by the company
Find a room, sublet or roommate fast! Rooms for rent in roomshares across New York, Los Angeles, Boston, Chicago, Miami, Dallas, Seattle and the rest of the USA. Sign up and advertise your room today for free.
Contact info
234 5th Avenue, #413, 10001, New York, United States
- (877) 834 2909
- customerservices@spareroom.com
- spareroom.com
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
Great Customer Service
She was very knowledgeable in helping me navigate through my account. She listened and was patient with me. She shared the benifits of my account, and gave me tips in how to give a better response for rentals.
February 23, 2026
AWESOME CUSTOMER SERVICE
I've had much success on SpareRoom than any other sites. Offering suitable matches with rooms and roommates, Awesome customer service and constantly on top of any related scams.
Best App Ever!
M
February 22, 2026
Abel was great
Abel was great. He explained things and talked me through signing up very patiently!
February 20, 2026
This service was easy to use and I was…
This service was easy to use and I was able to find a room.
February 19, 2026
The web is very useful
The web is very useful, I get several responses from people as soon as I posted my advertisement. I recommend to use this to rent out the room
February 18, 2026
I connected with someone to rent my…
I connected with someone to rent my spare bedroom within two weeks! This is a great service and I would highly recommend it. I paid extra to be able to respond immediately and it was totally worth it.
February 17, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
This site is AWFUL for property owners!!
This terrible site sends me only people looking for a room in the sticks 50 miles away from my city property. Also, 100% of the "inquiries" have budgets less than half of my rate. I have spoken to support to no avail, yet they continue to take my money. Not anymore. Canceled.
February 14, 2026
Unprompted review
Reply from SpareRoom
Hi Nancy,
Thank you for contacting us and we're sorry to hear you were receiving matches for people looking further out than where your property is located.
We'd love to look into this for you and ensure you're getting more suitable matches - please get in touch at team@spareroom.com and one of the team will be happy to help.
Kind regards,
The SpareRoom Team
Yea uall ive had 4 girls in 24 hrs…
Yea uall ive had 4 girls in 24 hrs message i didnt have video yet on the room i have for rent just a profile pic might be my Hollywood looks though
February 11, 2026
Great app, great experience
I really appreciate this app, the ease of it, and the ability for prospective tenants and landlords to be able to communicate. I know that there is an upgraded version, I have used and will continue to use the free version as it has worked very well for me.
February 10, 2026
Would recommend but be wary
I found my apartment in NYC on pretty short notice through posting an ad about myself and people reaching out. I honestly think I got really lucky with a super ideal sublessor. I wish there were less brokers/shady listings.
February 10, 2026
I posted my ad on Zillow
I posted my ad on Zillow, next door, Facebook Marketplace and spare room and every single response to renting my room came from spare room not one single response from the others.....
February 8, 2026
Support was great
Support was great, they called me even twice and were very gentle.
February 5, 2026
Spare room gives you good customer service with an actual human being
Spare room gives you good customer service with an actual human being if you need that! Something that seems to be very rare these days.
February 5, 2026
My experience with Daniel was great
My experience with Daniel was great
Very professional was able to help solve my issue
February 5, 2026
Zane was helpful & attentive to all my…
Zane was helpful & attentive to all my questions & concerns. He also gave me tips on how to make my listing more appealing to potential renters. I was very impressed with his knowledge & professionalism.
February 2, 2026
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