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Sparesmad Reviews 

89
•
TrustScore 3.5 out of 5

3.7

Electronic Spare Parts and Components Store
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Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the fast delivery service, noting that needed replacement parts arrive very quickly and work effectively for their machines. Consumers deeply appreciate finding affordable components that save them considerable money compared to purchasing entirely brand new appliances. However, some customers also noted frustrating issues with items arriving damaged, dirty, or previously used without clear website descriptions. Some reviewers were not happy with delivery delays, missing packages, or poor communication regarding shipping and tracking updates. A few people also felt that customer support responses could be improved when trying to resolve these unexpected problems.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality, as experiences vary significantly among consumers.... See more

Delivery service

Customers had ambiguous experiences with delivery service, as many reviewers praised prompt and speedy... See more

Quality

People report ambiguous experiences with quality, as reviewers express deeply mixed feelings about their... See more

Service

Consumers find service to be positive, highlighting fast and excellent experiences with speedy deliveries.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just the job. I wasn't sure if the charger or batteries of my chainsaw weren't working. Fortunately, the previous charger wasn't - but this one is. I'm very pleased.

Company replied

Company details

  1. Electronic Spare Parts and Components Store

Written by the company

Welcome to our sustainable e-commerce platform, where we bring together the perfect blend of commerce and environmental consciousness. At our store, we have been specialized in offering a wide selection of reclaimed spare parts for over 40 years, with an aim to promote a more sustainable and circular economy.

Contact info

3.7

Average

TrustScore 3.5 out of 5

89 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 17% of negative reviews

Typically replies within 48 hours

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3.7

All reviews

(89)

59 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing

Amazing, great company! Saved me a fortune, products arrived so quickly, like 2 days and was here which was fab. Products are genuine which I loved, clean and in perfect condition! Will definitely be using often and would recommend highly!

July 7, 2026
Unprompted review
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Rated 5 out of 5 stars

Ordered a strimmer handle

Ordered a strimmer handle, wrong one sent, messaged them to inform them, they asked if I want a refund or replacement, went for replacement, mistakes happen, got a message saying they were waiting for stock to arrive, I said not an issue let me know when it arrives, couple of days after a whole strimmer arrived minus battery & charger which wasnt an issue, considering i only want a handle i think they went above and beyond, great customer service, not many company's put customers first. I would recommend Sparesmad in heart beat.

June 25, 2026
Unprompted review
Rated 1 out of 5 stars

Ordered a blade for law mover

Ordered a blade for law mover, delivered old and dented, not good for use at all. When contacted then answer came out that they sell refurbished items. I requested refund as I am not able to sharpen this blade and I can’t use it, and they just ignored my emails or phone calls. Very disappointed, never use them again.

June 18, 2026
Unprompted review
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