spawncycles.com Reviews 66

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Ordered a Yoji 16 and a Yama Jama 22 that we had been saving up for! Both bikes came in pristine condition and arrived very fast. There was a manufacturer's issue with the rear brake (not Spawn's fa... See more

Rated 5 out of 5 stars

The customer service with the Spawn team is second to none - purchasing a high end bike for our 7 year old was a daunting decision - but the staff at Spawn were extremely helpful during the purcha... See more

Company replied

Rated 5 out of 5 stars

We were able to go by the showroom & size up the bikes before ordering, everyone we dealt with was very friendly & knowledgeable. The bike itself is fantastic, so much lighter than other bikes & we ca... See more

Rated 5 out of 5 stars

This is our second Spawn bike and we’re looking at our third for next year. The first one has been incredible and really enhanced the riding experience for our kiddos. One of the Spawn team members re... See more

Company replied

Company details

  1. Bicycle Store
  2. Sporting Goods Store

Written by the company

Lightweight, high-performance mountain bikes for kids of all ages. Inspired by adventure, built for progression since 2011. #borntoride


Contact info

4.2

Great

TrustScore 4 out of 5

66 reviews

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Rated 5 out of 5 stars

Perfect bikes exists

Received our bike in just two days after ordering!
Awesome quality and good packaging.
My son was riding Norco before and i have to say that this bike is much better!He's enjoying riding much more and he is more confident in just one week.
Thank you for being this great!
Will definitely buy another bike soon for our younger one and will buy bigger bike later for our older one.We are hooked now.
Great job guys!

May 18, 2023
Rated 1 out of 5 stars
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Reply from spawncycles.com

Hi Glenn, it looks like the order for an axle was placed on 4.21 and it's out for delivery tomorrow 4.28. A customer support representative has already re-sent your tracking information. Please feel free to email us at support@spawncycles.com. You can also call us 888 604 2453 10-4PST Monday-Saturday. Thank you so much!

Rated 5 out of 5 stars

Great experience

Bike arrived quickly, assembly instructions were easy to follow, and our daughter loves her strider!

April 11, 2023
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Rated 5 out of 5 stars

Great experience & product

We were able to go by the showroom & size up the bikes before ordering, everyone we dealt with was very friendly & knowledgeable. The bike itself is fantastic, so much lighter than other bikes & we can see our son is having a much easier time pedalling his new (bigger) bike!

March 29, 2023
Rated 5 out of 5 stars

Best kids bikes around!

I called to ask a question about sizing and was given a promo code being a local. My son loves his new 22" Yama Jama! He is a tiny 8 year old so it is great to have this option for him while between sizes. He has had spawns before but this was our first new purchase and we are so impressed by the attention to detail on the bike. Best kids bikes hands down!

April 6, 2023
Rated 5 out of 5 stars

awesome bike

awesome bike, awesome process, easy assembly.

March 29, 2023
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Reply from spawncycles.com

Thanks so much for the rave review! Happy trails!

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Rated 5 out of 5 stars

Quick shipping

Quick shipping, and well packaged with no defects or damage. This is our 2nd Spawn and I wouldn’t hesitate to order another one down the road when they are outgrown. Absolutely fantastic bikes that are light and totally dialed for little rippers.

March 29, 2023
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Reply from spawncycles.com

Thanks so much for the 5star review! It is great to hear you and your family are enjoying the bikes!

Rated 5 out of 5 stars

good

Shipping and communication were super fast. Product was awesome. Throne pivotal seat gives my child the extra few inches to touch the ground well.

February 26, 2023
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Rated 5 out of 5 stars

Great people to deal with.

Great people to deal with.
I telephoned them directly and discussed the Spawn bike I was interested in buying, as a Christmas present for my grandson.
Everyone I talked to was very helpful and answered all of my questions.
I called back later to confirm my bike order and the person on the phone was so helpful.
They even offered to deliver the bike to my son's house doorstep for free.
We will certainly be getting another bike from these folks, as my grandson grows and will need a larger bike.

December 17, 2022
Rated 5 out of 5 stars

Customer service was very responsive to…

Customer service was very responsive to my questions. And the bike shipped promptly. The bike was easy to assemble.

December 11, 2022
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Reply from spawncycles.com

Hi Brent! Thank you for taking the time to leave a review. We are thrilled to hear that you've had a positive experience with us. Happy Holidays!

Rated 5 out of 5 stars

Unparalleled quality kids bikes and…

Unparalleled quality kids bikes and customer service has been great. The direct to consumer models gives you maximum value. Love everything about this company and their brand ethos. Very happy customer!

March 9, 2022
Unprompted review
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Reply from spawncycles.com

Hi Joey, thank you so much for the 5-star review. We are thrilled to hear you're a happy customer!

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Rated 3 out of 5 stars

Missing part

December 3, 2022
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Reply from spawncycles.com

Hi Jesus, thank you for taking the time to submit a review! We are so sorry about the missing bolt. While all bikes are checked prior to shipping, it is possible that some small parts fall out during shipping. Our customer support team has sent a replacement! Feel free to get back in touch with us if you have any other questions by emailing info@spawncycles.com.
-Spawn Cycles Customer Support Team

Rated 5 out of 5 stars

Fantastic bikes, Great Customer Service

Fantastic bikes! Very well made and very light compared to standard kids bikes, which helped learning a lot! Our oldest was pedal biking just weeks before he turned 3!! (with no training wheels!) Starting him on a balance bike was the first big step, and his 14" Spawn Yoji was the perfect size to move up from there.

Since then, we've had to reach out for some parts, and customer service has been fantastic. Very quick and responsive. Thanks again Elena!

November 21, 2022
Unprompted review
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Reply from spawncycles.com

Hi John, thank you so much for a 5-star review! It always makes our day! I'll pass this on to Elena :)

Rated 5 out of 5 stars

Great experience with Spawn cycles

Great communication with Spawn cycles, they were very responsive when we had an issue with FedEx (no fault of Spawn cycles). Satisfied and my son can’t wait for better weather to ride his new bike!

November 18, 2022
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Reply from spawncycles.com

Thank you so much for taking the time to share your experience with Spawn Cycles, guys! We appreciate your business very much!

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