Splitero Reviews 172

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their exceptional professionalism, helpfulness, and supportive attitudes, making the entire process feel easy and comfortable. Many highlight the excellent service and customer support received, noting the clear communication and the team's ability to guide them step-by-step. The booking and overall user experience are consistently described as quick, easy, and efficient, with many appreciating the smooth and stress-free nature of their interactions. However, some customers also noted issues with communication breakdowns, receiving conflicting information, or experiencing delays in the process. A few people were dissatisfied with the lack of clarity and accountability, feeling that their concerns were not adequately addressed, and some mentioned being given the runaround or having to resubmit documents multiple times.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being... See more

Service

Customers had positive experiences with service, praising the professionalism, informative process, and quick... See more

Customer service

People report positive experiences with customer service. Many customers praise the professionalism and... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers describe the process as... See more

Booking process

Clients share positive opinions on the booking process, often describing it as easy, quick, and smooth. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ease, confidence and comfort. You never know entering into important ventures like this how it will be handled and what problems will arise. I had my share in this case. But Mr Brandon Leary walked me... See more

Rated 5 out of 5 stars

Keyairra Perkins and Anthony Evett were my point people throughout this process. I received exceptional service from both of them. When I crunched the numbers they were generally less than I would... See more

Rated 5 out of 5 stars

I would like to start by giving thanks to Brenden Leary, and Eddie Murillo and everybody else that worked on my loan, I am very grateful to how attentive, clear, and helpful they all were with the pro... See more

Rated 5 out of 5 stars

The experience was very good. They go through the process with you step by step and were very professional. I especially enjoyed working with Eddie Murillo. He was very professional and personal, whi... See more


Company details

  1. #132 of 183 best companies in Alternative Financial Service

Written by the company

Splitero provides Home Equity Investments that allow homeowners to receive a lump sum of cash in exchange for a share of their home’s future value with no additional monthly payments. Our Home Equity Investment does not require income verification to qualify. Homeowners working with Splitero can keep their low-interest mortgages and their homes.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

172 reviews

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1-star

Replied to 52% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I am so thankful for splitero they…

I am so thankful for splitero they really came through for me I was dealing with so much with my chronic issues and trying to figure out how I'm going to get the work done to my home. Just a Blessings

April 20, 2025
Rated 1 out of 5 stars

The customer service Don’t remember the two women.team was…

The customer service team was unhelpful.when I asked questions they told me to go on line.Then when I asked for a paper copy.it didn’t matter I realized I lost my house.& just had a roof over my head until I dropped dead.

April 20, 2026
Splitero logo

Reply from Splitero

Hi Chris,

Our team works to provide clear information and make documentation accessible throughout the process. Homeowners can request copies of their agreements at any time. We’re available during business hours to answer questions and provide support as needed.

— The Splitero Team

Rated 1 out of 5 stars

This company states only needs a 500…

This company states only needs a 500 credit score but I think it is a bunch of hogwash if you ask me. We thought that this would be our second chance but we were wrong. There is no reason why we wouldn’t have qualified. I have a lot of equity in my home and my home is worth about 720,000. I guess it’s their loss not really ours. We will go with another company. Skip this time and go somewhere else. You won’t be sorry.

April 17, 2026
Unprompted review
Splitero logo

Reply from Splitero

Hi Jennifer,

Our eligibility criteria go beyond credit score, including many factors related to the property and existing loans. We appreciate you considering Splitero as your home equity partner and hope that we can work together in the future.

— The Splitero Team

Rated 5 out of 5 stars

Foreclosure was NOT an option!

I was faced with a possible foreclosure, and Splitero came through for me! Before contacting Splitero, I tried to get help/advice through my mortgage company, my credit union, bankruptcy, reverse mortgage even government agencies to no avail. The staff at Splitero were excellent! They were sensitive to my issues, and they were there from beginning to the end!

December 15, 2025
Rated 5 out of 5 stars

Easy process

I had a very easy time with a complicated process as Splitero was helpful in giving information and updates. This helped me out so much.

January 23, 2026
Rated 5 out of 5 stars

I had a very positive experience…

I had a very positive experience working with the staff at Splitero. I had some concerns about getting a Home Equity Investment loan, however they answered all my questions and I was able to pay off a Second Mortgage and put some money into savings The team at Splitero was professional, prompt and kept me informed of what was happening each step along the way.

April 8, 2026
Rated 5 out of 5 stars

The experience was very good

The experience was very good. They go through the process with you step by step and were very professional. I especially enjoyed working with Eddie Murillo. He was very professional and personal, which made it easier to do the application. Thank you. Got my money, paid my bills and am in a better situation now thanks to Splitero.

December 4, 2025

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