Splitero Reviews 172

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their exceptional professionalism, helpfulness, and supportive attitudes, making the entire process feel easy and comfortable. Many highlight the excellent service and customer support received, noting the clear communication and the team's ability to guide them step-by-step. The booking and overall user experience are consistently described as quick, easy, and efficient, with many appreciating the smooth and stress-free nature of their interactions. However, some customers also noted issues with communication breakdowns, receiving conflicting information, or experiencing delays in the process. A few people were dissatisfied with the lack of clarity and accountability, feeling that their concerns were not adequately addressed, and some mentioned being given the runaround or having to resubmit documents multiple times.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being... See more

Service

Customers had positive experiences with service, praising the professionalism, informative process, and quick... See more

Customer service

People report positive experiences with customer service. Many customers praise the professionalism and... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers describe the process as... See more

Booking process

Clients share positive opinions on the booking process, often describing it as easy, quick, and smooth. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ease, confidence and comfort. You never know entering into important ventures like this how it will be handled and what problems will arise. I had my share in this case. But Mr Brandon Leary walked me... See more

Rated 5 out of 5 stars

Keyairra Perkins and Anthony Evett were my point people throughout this process. I received exceptional service from both of them. When I crunched the numbers they were generally less than I would... See more

Rated 5 out of 5 stars

I would like to start by giving thanks to Brenden Leary, and Eddie Murillo and everybody else that worked on my loan, I am very grateful to how attentive, clear, and helpful they all were with the pro... See more

Rated 5 out of 5 stars

The experience was very good. They go through the process with you step by step and were very professional. I especially enjoyed working with Eddie Murillo. He was very professional and personal, whi... See more


Company details

  1. #132 of 183 best companies in Alternative Financial Service

Written by the company

Splitero provides Home Equity Investments that allow homeowners to receive a lump sum of cash in exchange for a share of their home’s future value with no additional monthly payments. Our Home Equity Investment does not require income verification to qualify. Homeowners working with Splitero can keep their low-interest mortgages and their homes.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

172 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 52% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful

Very helpful, it was like they were holding your hand through the process over the phone. I had access to them at anytime. All of them made my whole experience easy and fast.

April 14, 2026
Rated 5 out of 5 stars

Splitero is awesome!!

Splitero is awesome!!
I applied 2 other HEI companies before Spiltero. They gave me the runaround for months and kept requesting the same documents multiple times.
Splitero was all over it. They retrieved info from county records I didn't need to do it for them like their worthless competitors. They also offered me more cash out than the others. The experience was quick and easy. They were very nice to converse with as well and keep me in the loop at the precise time needed.
Answered all my inquires and I had many. I am an active Real Estate Agent and former loan officer with expertise in mortgage industry and I would recommend Spiltero to anyone who does not have enough equity for a reverse mortgage or cannot qualify for cash out refi.
Special recognition to Valerie Puente and Monica Trevino!!! They are exceptional!
Many many Thanks!!

January 26, 2026
Rated 5 out of 5 stars

Splitero helped me to get the money…

Splitero helped me to get the money from my home finally. I had some crazy personal circumstances that made the process take longer, but everyone was so helpful and patient. I was so grateful!
I paid off some debt and am getting some home renovations done. I am so happy!

April 12, 2026
Rated 1 out of 5 stars

Agreements are one sided and not transparent

Splitero agreements are one sided in their favor. When you sell your home, their agreements allow them to calculate a market value of your home that is greater than what your sales price. They select what sources they want to use to support their market value and you do not have any control of it nor is it transparent. They have a dispute clause in their agreement; however, they have complete control over that too. These are complex and difficult to understand. Once you sign with them you have lost control over the outcome.

April 9, 2026
Unprompted review
Splitero logo

Reply from Splitero

Hi Jody,

We work hard to help as many homeowners as possible within our eligibility criteria. We accomplish this by providing a streamlined, transparent, service-oriented process. Our team is available during our business hours to provide clarity at any time.

— The Splitero Team

Rated 5 out of 5 stars

Splitero to the rescue

Cannot thank the Splitero team enough for all of their hard work in helping me access my homes equity. Not only is their process so much easier/faster than applying for a HELOC, refinance or reverse mortgage, there are no income or credit requirements and you have up to 10 years to repay. Imagine, no mortgage payments for 10 years. This gave me the breathing room I needed. What a relief. So glad I went with Splitero and would highly recommend to anyone looking for an easy way to access your home's equity.

March 12, 2026
Rated 5 out of 5 stars

Patience is a virtual, and everyone at Splitero is great!!!

All the people that work or that was involved with Splitero was great. Very kind and professional. We just wish that we would have known how long the process takes. Because it takes almost a month, before you get your funds and it could be longer if you have other problems. So don't be in a rush.

April 5, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look