William Hills were my bookmakers for many decades. I am not a big punter, perhaps betting just a few quid a month on horse racing. They used to be okay with friendly phone staff. Now they have an... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Absolute farce and fraudulent trader. i went with a 'big name' expecting better. No customer care at all the verification process is particularly bad when you want to withdraw your funds. A lot eas... See more
William Hill has some excellent offers, like refunds on horse racing bets when yours comes in second. Seems too good to be true? It is. Use those offers and you'll find yourself banned from all p... See more
I have been a football gambler with W.Hill for decades. In the past couple of years they have been constantly changing the football web page. No sooner have I got used to a new page layout but it chan... See more
You should know
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This company offer as advertised free…
This company offer as advertised free games with non wagering rewards
For the last 3 weeks I have won a reward almost every day but the reward has been get 5 free spins if you wager £20
It’s a lie what the adverts tell you
Worst customer service
admitted they had calculated my bet wrong,customer service told me that it would be corrected within 24hrs,but nthing has happened,i spent over 30 minutes on the phone to them,and they are charging 60 pence a minute,for the call,and dont get it right,nice work
Locked out
I tried to register and my account was closed for "poor ownership standards" or some other rubbish. How can it be poor when you wouldn't even let me log in to do anything? Avoid.
William hill did not let me access my…
William hill did not let me access my deposit for months, they were asking me to send proof of my Id, selfie, and passport photo (which i send more than once) luckily i found thisisgambling.com and those guys have helped me. without them I doubt I would have gotten my deposit back!
stay well away ..absolutely you will…
stay well away ..absolutely you will win nothing.got to be the worst gambling site out there.bonus none existant .for a win ratio try amazon slots ive won and banked from them.you will win nothing on here
Reliable and Trustworthy
Reliable and Trustworthy. Stick with what you know!
William Hill Dirty Thieves,Placed A Bet…
William Hill Dirty Thieves,Placed A Bet On Willem V Ado Den Haag On The Betting Willem Were Winning 2-1,I Placed A Bet Of £50 For Willem To Win,After I Checked The Score And The Actual Score Was 1-1,The Bet Should Of Been Void Not Kept The £50 I Put On In Trust,William Hill Fault No Mine,Total And Utter Rip Off,When Is Something Going To Be Done About william Hill Totally Ripping Off The Punters,They want The Book Chucking At Them,Not Giving The Punter Any Chance
One of the better betting companies for…
One of the better betting companies for sports betting. I can’t comment on casino or gaming. App is average but they have some good promotions. As with all bookies if you win they take the promotions away and restrict the amount you can bet. The betting industry really is a joke.
Won't let me withdraw my balance
Already had long term account I rarely use, Deposited money, changed my mind about betting, they won't let me withdraw my balance
Still arguing months later, scum.
Absolute disgraceful service and…
Absolute disgraceful service and treatment by one of there agents quinn I'm over 80 with dementia forgot my password sent a picture of driving licence and a copy of utility bill and close up of address still wasn't enough asked him to get manager he wouldn't do it utter disgrace
Thieves.
Thieves.
My wife opened an account and deposited £40 ,she then gets a welcome email etc.She places £40 of bets,then she gets an email asking for proof of id,,passport,driving licence,utility bill and a picture of front and back of debit card used for deposit.My wife is not happy to send all this just for a betting account,plus why is it not asked for before you deposit money ?The bets run and there is a return due of £60 which they wont return because she wont send the data,so..... they can take your money but dont have to give it back?
I think any bets struck before they asked for id should be honoured surely?otherwise its no better than common theft..now watch WH quote the following re ,this is to stop money laundering etc,
COMMON THIEVES,AVOID
THESE SCAMMERS..
Keep well away they will robbed you…
Keep well away they will robbed you .very disappointed begrudge giving one star
They take my money
They take my money! They don't take my bet! ... and they don't refund my money back!
Hi I recently opened an account with…
Hi I recently opened an account with William hill I deposited well over 1000 pounds as soon as I win £275 and and asked for withdraw they shut my account down and tell me that I have a duplicate account yes I did open an account years ago but I forgot the login details so I made a new one they said I could only have one and decided to keep open the one from years ago which I have never even used therefore my winnings and the other account is gone dirty rotten scumbags I feel as all they have beat me up and Rob me blind
William hill are thieves
I begrudge giving 1 star, It is now 24 days since william hill suspended my account and all I'm getting is my account is under review by higher management, £725.12 they owe, all I get is its under review still no time is given, not been funny but they quick enough to take my money I deposited from my bank account so I want my winnings. They are a joke and thieves and constantly fobbing me off everytime, is it because william hill is selling company and owes furlough back
Dare to win and lose your account
After a couple of wins, they will effectively close your account. Only losers are welcome to bet with them.
The website is so slow and tries to…
The website is so slow and tries to load again and again sometimes
If there was an option for no stars I…
If there was an option for no stars I would have chosen it, this company are taking money from people and not giving them a chance to win it back, games do not give the feature options that you will require to get to, if you want to win anything big.
I spoke to online customer service and raised concerns, I was told "You are just having a bad run, try a different game" - This was after I lost several thousand pounds and asked why I was not given ONE feature option.
Games repeatedly play in loops, you load some money and lose, then you load more and win some back, then it takes that off before you get a chance to recoup any losses. I then asked what percentage the games paid out, the representative told me, "Our games should not be taken seriously, pay outs are random and differ at all times" So basically don't play there games, you will not win - I can guarantee that. My account was suspended in the early hours of this morning, no notification until I went to the online support desk, I then received an email to say they would not give me access until I contacted them. I did this and have lost around 10 thousand pounds recently, no questions asked, just happy to take my money.
Been with William hill many years near…
Been with William hill many years near had a issue with winnings but the promotions they do are utter rubbish to much wagering requirements were it never use to be like that for that reason I very really deposit any cash now you can’t beat Ladbrokes if u got a grid card as u get instant access to winnings bet 365 best website going and sky bet is ok but William hill it seems to be in decline I’ve reviewed William hill before with better reviews but the site has just declined
Not allowed to Withdraw MY own Money.
I have failed 3 times to withdraw my money £126.26 from my betting account.They are withholding .my money and keep putting it back in my account,which I don,t want. Some few hours later I have now received finally my cash into my own account.Thank You.Carl Evans.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
