Banner for Spring Savings

Spring Savings Reviews 

1,993
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,700 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention how remarkably simple it is to open new savings accounts and navigate the sleek mobile application. People also deeply appreciate the very competitive interest rates and the extremely fast, seamless money transfer processes available. Users find it extremely reassuring to watch their savings grow daily through a clear and very functional dashboard interface. However, some people mentioned that interest rates were unexpectedly reduced shortly after they successfully opened their accounts. A few other people also felt that the mobile application could occasionally experience slow loading times during login.

What people talk about most

User experience

Clients share positive opinions on user_experience, highlighting that the app is intuitive, very... See more

Application

Customers had positive experiences with the app, highlighting its simple layout, straightforward navigation,... See more

Price

Reviewers mention positive feedback about price, highlighting competitive interest rates and a smooth... See more

Payment

Customers consistently note positive experiences with payment, highlighting that deposits and withdrawals are... See more

Value for money

Reviewers highlight positive aspects of value_for_money, expressing strong satisfaction with the excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So easy to open an account and the App is brilliant. I love opening it just to see Spring the dog 😂. Deposits and withdrawals have been almost instant and you can do both within the app rather than h... See more

Company replied

Rated 5 out of 5 stars

I had a problem with my Spring Savings app that had suddenly stopped working.I managed to contact the customer helpline for some essential information. The customer service support was very positive.... See more

Rated 5 out of 5 stars

Opened a Special Edition Easy Saver which was easy to set up via App. Also easy to use link to main current account so you can add and withdraw. Decent easy access interest rate (so far) beating 'big... See more

Company replied

Rated 5 out of 5 stars

I normally prefer online to App-based products but Spring offered a good interest rate. My application was accepted quickly and there was no problem with money transfer. The App opens conveniently wi... See more

Company replied


Company details

  1. Savings Bank
  2. Bank

About Spring Savings

Written by the company

Meet Spring, your helpful new savings companion. The app that connects to your bank account to help you make the most of your money.

Safe and secure
We’re part of Paragon Bank, trusted by UK customers with over £16 billion of their savings.

FSCS protected
Your eligible savings are protected up to £120,000 by the Financial Services Compensation Scheme.

24/7 support
Get help in the app or chat to our friendly UK team during opening hours.

Your review may be used for advertising purposes.

You’re in safe hands

Spring accounts are brought to you by Paragon Bank PLC.

Spring accounts are brought to you by Paragon Bank PLC.
Your combined eligible deposits are protected up to £120,000 by the FSCS.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,993)

1,563 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to use the app and easy to follow

Easy to use the app and easy to follow. I like the idea that I can create little pots for different things!
It's easy to deposit money with the direct connection to my bank account and withdrawing money is just as easy...

June 1, 2026
Spring Savings logo

Reply from Spring Savings

Thanks for your kind words!

Rated 5 out of 5 stars

Excellent service

Smooth process to open savings account at very competitive interest rate. Customer service on phone is very good with call picked up quickly.

May 28, 2026
Spring Savings logo

Reply from Spring Savings

Thanks for sharing your thoughts, we're glad you're enjoying it!

Rated 4 out of 5 stars

So far so good

So far so good - I like the way pots can be assigned within savings accounts and the layout/functionality of the app works very well. My only frustration is that the app sometimes doesn't load; this could be improved for reassurance. The interest rate is fairly good so am hoping this remains the case as I would prefer to stick with them.

April 27, 2026
Spring Savings logo

Reply from Spring Savings

Thanks for sharing your thoughts, we're glad you're enjoying it! We'll be sure to pass your feedback onto the right people for review, to help us improve our products and services going forward.

Rated 5 out of 5 stars

Easy to log on

Easy to log on, simple and easy to navigate web site ,
whole experiance Stress free

May 26, 2026
Spring Savings logo

Reply from Spring Savings

Thanks for your feedback!

Rated 5 out of 5 stars

First impressions

After one investment matured, I looked round the market for a new option. Not heard of "SPRING" but found it was part of Paragon, which I'd used in the past so it was even easier to set up but I still checked safety at FSCS again first. Savings limit is £20,000 but even when you hit that you'll still be on their mailing list and receive invitations to make more deposits so that needs sorting. At time of investment (May 2026) interest is 4.3%variable on the Special Edition Easy Saver. (Tembo Savings offered a higher rate but FSCS list it as not protected).

May 30, 2026
Spring Savings logo

Reply from Spring Savings

Thanks for sharing your thoughts, we're glad you're enjoying it!

Rated 5 out of 5 stars

Very accessible app

The Spring app and account is really easy to use and I'm no techy. I really like how you can set it up to see how much is in your linked account. Great rate of interest for an easy access account.

May 30, 2026
Spring Savings logo

Reply from Spring Savings

We're glad you're enjoying it!

Rated 5 out of 5 stars

Great app, shame max of £20k only allowed on ‘Special Edition Easy Saver’

I opened a ‘Special Edition Easy Saver’ account via the Spring app. Very clear app and easy to transfer in funds (via your linked current acc) and they appear instantly which is reassuring. Good rate at present but the only disappointment for me is that the account has a max balance of £20k! They do have a normal ‘Easy Saver’ but the interest rate is not market leading so won’t be opening that acc. Seems a bit daft to launch a special account that can only hold such a small amount. I guess Spring don’t need the extra cash injection at present!! Apart from this appears to be a decent bank to do business with.

May 27, 2026
Spring Savings logo

Reply from Spring Savings

Thanks for sharing your thoughts, we're glad you're enjoying it!

Rated 1 out of 5 stars

Unable to make transfers.

Difficult to link another bank account and unable to add additional funds to the opening balance. Don't know how easy it will be to transfer out yet.

May 25, 2026
Spring Savings logo

Reply from Spring Savings

Hi, thanks for taking the time to leave a review. We’re sorry to hear you’ve found it difficult linking a different bank account and you’ve been unable to make any further deposits. Please give us a call on 0800 028 1342 and one of the team will be able to help get this resolved for you as quickly as possible.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look