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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the products for their delightful and strong fragrances that effectively fill their homes, often lasting long after the candle is extinguished. Many people appreciate the quality of the candles, noting their even burn and long duration. The aesthetic appeal of the packaging and artwork is also frequently highlighted as a positive aspect. However, some customers have expressed disappointment with the scent strength of certain products, particularly with recent purchases of specific candle varieties and diffusers, finding them to be weak or lacking aroma. A few other people also felt that some tealights did not burn well, with wicks burning out quickly or leaving unburnt wax.

What people talk about most

Product

Customers consistently note positive experiences with product quality and scent. Many reviewers praise the... See more

Quality

Reviewers mention ambiguous feedback about quality. Many customers praise the strong, natural scents that... See more

Based on these reviews

Rated 5 out of 5 stars

Since lock down and working from home I have tried A LOT of candles and, after discovering St Eval in a shop, I ordered online and this is hands down the best way scent my home with candles I’ve exper... See more

Company replied

Rated 5 out of 5 stars

I was recently given a St Eval candle as a gift by a friend & I loved it so much that I placed an order for more candles almost immediately! I wasn't disappointed. Im currently burning the Wild Rhubar... See more

Company replied

Rated 5 out of 5 stars

Discovered St Eval a few years ago, and still have some small 'candle clip' 'Inspirus' Christmas tree candles from 6 yrs ago that still smell amazing. {They weren't burned in the Christmas tree fo... See more

Company replied

Rated 5 out of 5 stars

This tealight advent calendar has truly exceeded my expectations. The artwork is gorgeous, and the gold foil accents give it such a luxurious feel. Each tealight has a delightful fragrance that fills... See more

Company replied


Company details

  1. Candle Store
  2. General Store
  3. Spa and Health Club
  4. Wellness Center
  5. Wellness Program

Written by the company

St Eval was born in the Cornish countryside. From our clifftop home in North Cornwall, we work with nature to collect fragrances and turn them into wildly scented candles. Each one is a journey, an experience, a landscape we love. Come with us across a misty moor, along an ancient coastline or wherever the wildflowers grow...


Contact info

3.9

Great

TrustScore 4 out of 5

44 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Without a doubt the best scented…

Without a doubt the best scented candles I have purchased ( and I buy ALOT of scented candles)
Great burning time, no horrid black smoke, my top 3 are
Bay and Rosemary
Orange and cinnamon
Thyme and mint
I have purchased these 3 many times and will continue to do so , they make lovely gifts as well x

June 22, 2022
Unprompted review
St Eval logo

Reply from St Eval

Hi Tina, thank you for taking the time to share your wonderful feedback with us. We as so pleased to hear that you love our Bay & Rosemary, Orange & Cinnamon, and Thyme & Mint fragrances. We hope they bring you a lot of joy this festive season. Best wishes, Caprice 💛

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Rated 2 out of 5 stars

Disappointed 😞

I love your products and have always treated myself to a 3 wick Winter Thyme candle at Christmas time....it’s a family tradition.

However, I am SO disappointed with this year’s delivery. It’s so much smaller and the same price, feeling somewhat robbed of hours of enjoyment.

Did I miss something in the small print?

December 2, 2021
Unprompted review
St Eval logo

Reply from St Eval

Hi, thank you for taking the time to share your feedback with us. We are sorry to hear you felt that our Winter Thyme Gold Half-Dipped Mutliwick has reduced in size. We appreciate the feedback and are always searching for ways to improve the experience for our customers. I will be sure to share your review with the team. We are sorry for the inconvenience this has caused. Best wishes, Caprice 💛

Rated 5 out of 5 stars

Just about the best there is

The customer service is out of this world brilliant. And the candles are just such a treat. I’d give these candle artists a hundred stars.

October 19, 2021
Unprompted review
St Eval logo

Reply from St Eval

Hi Daniel, thank you for taking the time to leave your wonderful feedback. We are delighted to hear you received a fantastic customer service from the team. I will make sure to share your wonderful words with the wider team. From all of us at St. Eval, we wish you a magical rest of 2024. Best wishes, Caprice 💛

Rated 5 out of 5 stars

Simply the best candle makers ever

Simply the best candle makers and Reed infuser manufacturers in the uk. I would love one day to visit their site but due to Covid it’s been closed to the public.

I was introduced to the Via one of my husbands clients who was burning the candles in her bathrooms. Over the past months we have spent a small fortune on their candles and Reed infusers and every one is worth every penny and now everyone gets their candles as gifts...or them soaps and Hand creams

I used to buy via Amazon but I now buy directly from them as they offer great deals, free delivery of £40, quick and fast delivery too and fantastic customer service.

The fragrances are Amazing, Sea salt is our favourite but ALL ( I do mean ALL) are fabulously scented. They knock Molton Brown and The White company candles out the park, I’ll ever go back.

August 16, 2021
Unprompted review
St Eval logo

Reply from St Eval

Hi, thank you for taking the time to share your incredibly kind words. We are absolutely delighted to hear about your great experience with us and our Customer Services Team. We will be sure to share your positive feedback with them. From all of us here at St. Eval, we wish you a magical rest of 2024. Best wishes, Caprice 💛

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