Bike-Quip Reviews 

572
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional quality of the products, noting that items fit perfectly and perform wonderfully during rides. Consumers also praise the staff for being extremely helpful and providing fantastic support and guidance throughout the entire process. A few other people also felt that the delivery service was exceptionally fast and efficient, ensuring all orders arrived safely in good time. Reviewers consistently appreciate the careful packaging, reasonable pricing, and the overall smooth transactions provided by the business. People looking for reliable accessories find this shop to be an invaluable resource for keeping their bikes on the road.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, describing items as exceptionally well-made, robust,... See more

Quality

Customers had positive experiences with quality, expressing strong satisfaction with the robust and... See more

Service

Reviewers mention positive feedback about service, frequently highlighting outstanding support, helpful... See more

Delivery service

Consumers find delivery service to be remarkably fast and efficient, with many reviewers highlighting... See more

Staff

Customers consistently note positive experiences with staff, frequently praising helpful support and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I placed my first order with Bike-Quip recently, and when the package arrived, there was an item missing. I emailed the company and received a response almost immediately, apologising for the er... See more

Company replied

Rated 5 out of 5 stars

Ordered and installed the Tip Over Bars on my St1300 and it looks incredible. A real quality and professional looking piece of equipment. Shipping was lightning fast and the item arrived (Canada) i... See more

Company replied

Rated 5 out of 5 stars

I’m really pleased with my Bike-Quip flip top screen, it performs better than the much larger touring screen I previously used and looks much nicer too. Steve was great demonstrating my options for a... See more

Company replied

Rated 5 out of 5 stars

The quality of the engineering solutions at Bike-Quip are amazing. Well thought through aids for the Pan European clan. On this occasion I had to disassemble the screen mechanism and send two sm... See more

Company replied


Company details

  1. Motorcycle Parts Store
  2. also in
  3. Online Marketplace

Information provided by various external sources

Visit Bike-Quip for the highest quality Honda Pan European ST1300 & ST1100 Motor Bike Accessories, ST1300 screens, ST1100 screens, Sat Nav mounts, Panels, Reflective Kits, Frame Protection, Bar Risers and more.


Contact info

4.9

Excellent

TrustScore 5 out of 5

572 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(572)

81 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The Windshield repair kit supplied by…

The Windshield repair kit supplied by Steve is of excellent quality. His guidance via email was prompt and to the point. The whole process of repairing the power windshield went very well and I’m 100% confident that the new cable and dogs will last the life of the bike. Money well spent. Thank you, Steve.

September 19, 2025
Unprompted review
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Reply from Bike-Quip

Hi Mark,
many thanks for the kind words and 5 star review - left in public for all to see.
I spent over 2 years researching and producing this product and firmly believe the gear will never wear out. Stick to raising and lowering the screen at less than 50mph/80kph and the cables should last too!
Anything else I can help with be sure to ask!
Cheers, Ride Safe!

Steve B

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Rated 5 out of 5 stars

Very helpful

Very helpful in sorting the parts

August 25, 2025
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Reply from Bike-Quip

Hi David, many thanks for the 5 stars and kind words. I do hope those V4 badges will give you many years of service - top quality tuflex made by a great UK company with many distinguished marques in their portfolio. Anything else you need ... give me a shout!

Cheers, Ride Safe!

Steve B

Rated 2 out of 5 stars

Screen has many scratches on it not…

Screen has many scratches on it not what I expected for a new screen

I expected the item to arrive in top condition it didn’t (you only get one chance for a first impression ) .I did inspect it but its clearly machine polishing scratches
And not me using a cloth with grit in it . As for fitting it i had no choice as i was on a tour the next day for 2 weeks . I’m not getting into emailing and sending things back and fourth i expect the item to arrive in perfect condition first time .Im disappointed in your tone as you seam to be pushing the blame on my side and not a clear failure on your inspection process before dispatching . I have over 40 years of motorcycling experience and have bought probably over a 1000 parts for motorcycles and this is only the second time i have ever reviewed a faulty part as life is too short . I only reviewed this time as i was expecting a better product as indicated by the ST1300 forum where I asked what is the best screen people are using . I’m not interested in contacting you to solve the issue as i am not keeping the bike
Regards
Dale

Of course your going to be adamant its not your fault
And you clearly dont understand why i had to fit the screen ? I will explain it to you its very unpleasant riding a ST1300 without a screen for 2 weeks so i had no choice .The screen fits perfect so its usable but the quality is very poor due to the machine polishing scratches all over it . I suggest maybe a visit to spec savers may help with quality control ? . You do display the attitude of a one man band company i feel your are quite aggressive in your reply a more professional company would have apologised and tried to make amends . Unfortunately i cannot attach a picture to show the scratches but be rest assured i wont be using your company again and will not be recommending any of you products in future
All the best
Dale

August 14, 2025
Bike-Quip logo

Reply from Bike-Quip

Hi Dale,
This is the first I have heard of this.
I don’t send out any screens with scratches on them, why on earth would I? They are polished by the manufacturer as part of the end process and I give them 2 inspections, the first when I receive them and the second immediately prior to shipping.
It is unbelievable that you would fit a screen with visible scratches/damage so why not call or email me to discuss and show me the damage on receipt?
I respectfully suggest that the scratches may ( repeat may) have been caused by wiping with a cloth which had grit or hard deposits on it. Another possibility is it was damaged in transit but that would have been evident by damage to the box and I should have thought that would have given you more reason to carry out a thorough inspection.
In any respect, the 30 day unconditional return for any product, damaged or not, is clearly stated on my site and it beggars belief that you A, didn’t inspect the screen or B fitted a damaged product.
I’m sorry for your experience but what would you have me do if you don’t inform me?
Please feel free to contact me if you wish to discuss this further.
Cheers, Ride Safe!

Steve B

Edit following your update and response.

I don’t want to get into a public fight over this. I have made my point clear and if I seem to be “pushing the blame on you, rather than a failure of my inspection process” consider this .. I am adamant that I sent out a screen without scratches whilst you freely admit that you fitted a screen with scratches for no compulsory reason apparently? Pre your tour, your screen was seemingly suitable?

FWIW, 52 years motorcycle experience and over 5000 items sold on my site in my last 8 years of owning Bike-Quip and only 4 reviews that are not 5 star? Perhaps we can only agree to disagree and I mean no offence my defence.

This will be my last public word on the matter.

Cheers, Ride Safe!

Steve B

Rated 5 out of 5 stars

Fast delivery

Fast delivery, Good product. (windscreen). The previous one lasted about 20 years. It broke when I managed to tip over my bike.

July 27, 2025
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Rated 5 out of 5 stars

Bikequip is a supplier of bespoke pan…

Bikequip is a supplier of bespoke pan European parts, Steve is the most helpful chap ever so obliging , the parts are quality and fit for purpose, the postage is second to none with the care on wrapping and dispatch information , fantastic ! Thanks Steve

July 23, 2025
Rated 5 out of 5 stars

Great Product - Great Supplier

Steve of Bike-Quip Sales was quick with answers to questions and shipped the item quickly. I was also able to reach out to Steve personally at one point during the purchase process. It was reassuring to be able to speak with a real person.

International shipping was no problem at all.

Instructions were available from the website and supplementary instructions came with the item.

The kit works perfectly and made from quality materials.
Thanks Steve.

Jack Barrett, Nova Scotia, Canada
2003 Honda ST1300 (PanEuropean)

July 16, 2025
Rated 5 out of 5 stars

Bar risers. Drop bars. Bolt kits.

My bike is fitted with numerous items from Bike-Quip - bar risers, drop bars, fairing bolts/screw kit. Buy with confidence that everything is going to fit perfectly and be well finished. Fitting instructions are clear. Personal and helpful advice when needed.

July 10, 2025
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Reply from Bike-Quip

Hi Simon, I am very grateful for both your repeat custom and the most welcome 5* review too. I do try very hard to make sure the items I offer are indeed top quality and also a good fit without ANY modification being needed to the bike. As mentioned in other responses, please feel free to come back and give us all a long-term view of your purchases as I am sure you will not be disappointed by any of them!

Thanks again Simon,

Cheers, Ride Safe!

Steve B

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Rated 5 out of 5 stars

Fast service

Fast service, quality product.

July 17, 2025
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Reply from Bike-Quip

Hello Ted and many thanks for the kind words and 5* review. I agree with the quality product observation - these badges are made by a local company with many prestigious blue chip clients in their portfolio - not just me lol. Also the fast shipping ... 6 days door to door to Canada is not too bad is it. If there is anything else I can help with, you know where to come.

Cheers, Ride Safe!

Steve B

Rated 5 out of 5 stars

Latest purchase from Steve has been excellent

Latest purchase from Steve has been a wider,taller clip screen for my Pan.
As ever, his site is simple and easy to use.
His communication from initial order to delivery is exemplary.

Not my first purchase from BikeQuip, and would strongly recommend company and site to other prospective customers.

The screen itself is of a very good quality, thicker than the original item. Simple and easy to fit.
Now looking forward to the enhanced flow.

July 21, 2025
Unprompted review
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Reply from Bike-Quip

Hello Richard and thank you for the 5* review and your kind words. I spend a lot of time keeping the site updated and I know most find the personal touch to their liking and its always good to see feedback for that. I would invite you and all customers to come back at some point once you have had time to fully test, enjoy and evaluate any purchase and give some long use feedback too. There are also forum pages on the site to discuss any products too.
Thanks again Richard,

Cheers, Ride Safe!

Steve B

Rated 5 out of 5 stars

Extra wide screen.

I ordered a screen via the website late Tuesday, it was dispatched Wednesday. I received it Thursday to a UK address undamaged and crystal clear
That is as good as it gets.
Kind regards.

July 9, 2025
Bike-Quip logo

Reply from Bike-Quip

Hi Richard,
Many thanks indeed for the kind words, the 5*s and for leaving them in public for all to see - twice! I am always grateful when customers take the time to do this. I know your screen will give you many years of great service - remember - water only for cleaning though! ;-)
Anything else I can help with, you know where to come.
Cheers, Ride Safe!

Steve B

Rated 5 out of 5 stars

Superb product and service

Superb product and service. St1300 bar risers. Went to Steve who even fitted them. Great bloke and great product. The bar risers really make the bike more comfy for
My 6’3” frame and long back.

July 8, 2025
Unprompted review
Bike-Quip logo

Reply from Bike-Quip

Hi David,
good to meet you this week and to be able to fit your Bar Risers without any hitches! Glad you notice the difference and also pleased you have more comfort in your ride now too!
Thanks for the public review both here and on the Facebook group and for the 5 stars too, much appreciated.

Anyting else you need, know where to come!

Cheers, Ride Safe!

Steve B

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Rated 5 out of 5 stars

Excellent quality screen I went for the…

Excellent quality screen I went for the wider and taller version from the original arrived within two days fits perfect very very happy indeed 10/10

July 9, 2025
Unprompted review
Bike-Quip logo

Reply from Bike-Quip

Hi Dave,

Glad you like the screen and really grateful for the 5 stars and public review too. Remember, just water to clean it and it will last many years to come. It will really come into its own if the rain ever returns too!

Anything else, let me know.

Cheers, Ride Safe!

Steve B

Rated 5 out of 5 stars

Five stars, fantastic product and service

Fantastic company and product highly recommended great value for money definitely five stars and I will be a returning customer

June 22, 2025
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Reply from Bike-Quip

Hi Simon, many thanks for your most welcome and kind review it really is very much appreciated. I trust the RAM ball did its job and if there is anything else you need - be aware I can usually offer a discount on ALL RAM products not just motorcycle accessories so be sure to ask.

Cheers, Ride Safe!

Steve B

Rated 5 out of 5 stars

Fast shipping to Brunei Darussalam.

Initially my place Brunei Darussalam was not on the shipping list. They quickly amended that within 24 hrs of my email being received. After ordering my ST1300 accessories and paid via PayPal few days later they were shipped. After 5 days the items arrived at my local post-office with a notification for collection. All items received in good condition. Thanks

June 19, 2025
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Reply from Bike-Quip

Hi Yunos, many thanks indeed for the kind review and the 5 stars too, much appreciated! Pleased that I was able to add Brunei to the list and my first order there too! I had the pleasure to visit in the early 80's and then work there in the oil and gas industry back in 2010-15 - a really beautiful country!
The Headlamp protectors, scuff strips and rear shock protector will give you many years of service and offer you great protection too! Anything else you might need, you know where to look first!
Thanks again Yunos!

Cheers, Ride Safe!

Steve B

Rated 5 out of 5 stars

Excellent product reasonably priced

Excellent product reasonably priced. Easy to order and efficient delivery. A pleasure to use your service and highly recommended.

June 7, 2025
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Reply from Bike-Quip

Hi Larry,
Glad you like the frame protectors - never had anyone need to replace them yet! Also, I appreciate the 5 stars and kind words so many thanks for those too! Anything else you need, let me know!

Cheers, Ride Safe!

Steve B

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Rated 5 out of 5 stars

Steve is excellent

Steve is excellent! He worked with me to get the items I ordered delivered. Made things right even though the USPS here in the US is terrible! Thanks Steve and I would highly recommend Bike-Quip for all your ST1300 needs!

June 23, 2025
Unprompted review
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Reply from Bike-Quip

Hi Alan, many thanks for your kind 5 star review and for leaving it in public. I usually have no issues with USPS but we know what happened here so just glad it was sorted eventually. The screen mech kit and new slider blocks will last you forever probably so no need to worry. If you do manage to deform the cables then rest assured they are reversible as only the upper half is used.
Anything else I can help with, be sure to let me know.
Thanks again Alan,

Cheers, Ride Safe!

Steve B

Rated 5 out of 5 stars

Great service and great products

Great service and great products! I’m and will continue being a returning customer :)

June 4, 2025
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Reply from Bike-Quip

Hi Georgi and thanks for your continued support. Your collection of Bike-Quip accessories and protection items will give you great, long-term service and make the machine more enjoyable. - Those bar risers are great, both in traffic and on long journeys alike and the crash bars will give you peace of mind should the unexpected happen. Anything else you need ... you know the rest ...

Cheers, Ride Safe!

Steve B

Rated 5 out of 5 stars

Great items and trustworthy shop

Great items and trustworthy shop

May 28, 2025
Bike-Quip logo

Reply from Bike-Quip

Hey Atanas, many thanks for the recommend and of course the 5 stars too. I do hope you got your screen mech repair kit fitted and your screen is back in full swing now. Anything else you need, give me a shout!

Cheers, Ride Safe!

Steve B

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