Stannp.com Reviews 47

Nico from STANNP has provided exceptional customer service that truly goes above and beyond. As a new customer who joined just a few days ago, I've been thoroughly impressed by Nico's attentiveness and dedication.
His support has been invaluable in getting my first mail campaign up and running quickly.

Nico's ability to provide last-minute assistance ensured that my letters reached potential clients in a remarkably speedy manner. His expertise and willingness to help have made the onboarding process smooth and efficient.

What sets Nico apart is his genuine commitment to customer satisfaction. He's been proactive, responsive, and has demonstrated a deep understanding of both the STANNP platform and my specific needs as a client.

For anyone considering STANNP for their mailing needs, Nico is a shining example of the top-notch support you can expect. His outstanding service has not only met but exceeded my expectations, making my experience with STANNP nothing short of excellent.

Thank you Nico!

Nico my account manager is always on hand to answer questions, check assets and plan dispatch/delivery to optimise for my goals

Just what you need when you are running direct mail campaign

Our first time using Stannp and what a brilliant experience. Our account manager Nico Anton has been first class and gone above and beyond all expectations. Incredibly quick turnaround and very good value for money. Wouldn't go anywhere else now.

The Account Manager, Nico, was fantastic. Everything was explained properly, the service was quick and they accommodated everything we needed for our mailout. The pricing was extremely competitive as well. I would highly recommend this company.

I ran into a little issue with my csv file, and I started a chat box, where a rep called Nico came on. He helped me with the issue, and in fact sorted it all for me - great service, and quick too. Thank you.

Nico has been extremely responsive and helpful during my many times using the Stannp platform. It's a great tool, super efficient and one that I will continue to use. Very happy with the customer service and the new update!

Quick, clear responses from the Account Manager (Nico). Great service. We use Stannp regularly and will continue to do so.

Nico, who dealt with my order of A5 Postcard campaign, was very helpful and patient. He took the time to explain how to upload my contacts to the system and answered my questions regarding the different types of address checks. He set up the campaign himself so I would only need to approve it on my end. He was also able to push the campaign to be sent out the day after my approval. We are always satisfied using Stannp services.

Nico was really helpful.

Having struggled with a few things on the platform, Nico helped me through my issues.

The system is very efficient and I look forward to working with Stannp over the next few months with my direct mail campaigns.

Amazing Allan and Nico from the support team guided my PDF-hating, overtired, ADHD brain through the system with patience, kindness, humor, and the human touch that is truly rare in the support field.
Give them a raise and a glass of wine sooner than later.
Many thanks!

I had great difficulty do a campaign due to my terrible technical skills on computers.
I reached out using the messaging system and Nico helped me in anyway that he was permitted to do so.
I am so grateful for all the help that he has given me.

Nico has made a great impression after only being our account manager for a short time! Always quick to respond with solutions to all our queries.

Not only is the platform easy to use and the turnaround quick, but the printing and paper quality are excellent. Plus, we can’t speak highly enough about the support we’ve received from Jessie, our dedicated account manager. She’s been consistently available, offered insights that go above and beyond, and always holds our hands when we’re doing something new. Her assistance has truly been invaluable!

Really good customer service - shoutout to Nico for great answers on the live chat and proving extra context and information

Great experience using this platform to send our mailshots. Very easy to use with a quick process for sorting sends.

Nico has been very attentive with checking in and making sure we are happy with the platform at regular intervals.

Highly recommend!

Awesome support from Nico end to end, thank you! The Stannp platform is intuitive and evolving with feedback, great product.

Great experience using this platform, sent out marketing postcards and was very easy to use and setup!! Will use again!

Great service from Allan and team! We use Stannp for our direct mail needs.

Thanks to the Stannp team for their help in a smooth campaign experience!

They are easy to reach via phone or live chat, and quick to respond to any questions you might have, superb customer service!

Print quality is great and a quick turn around too.

Will definitely use again for future campaigns :-)

Really easy to use website for sending out letters for my company!