Stark Future Reviews 299

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 71 reviews, reviewers overwhelmingly had a great experience with this company. Many customers praise the staff for their supportive and knowledgeable assistance, making their interactions unforgettable and pleasant. The customer service is frequently highlighted as exceptional, with people appreciating the personalized and understanding approach, often going beyond normal expectations. Reviewers are particularly impressed with the quick response times and the smooth user experience, noting that the team is always there to assist when needed. The products, especially the motorcycles, are described as pure perfection, innovative, and setting a benchmark in the industry, providing an amazing riding experience. However, some customers also noted issues with missing or damaged parts upon delivery, and some experienced problems with non-functional accessories like a Stark phone. A few other people also felt that the product had repeated tire and tube failures, which they believed stemmed from a design issue rather than normal wear and tear. Additionally, some reviewers expressed dissatisfaction with the lack of a customer service call line and, in some cases, a perceived lack of meaningful support in addressing their problems.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the bikes as amazing, pure... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the fast, professional, and... See more

Service

People report ambiguous experiences with service, with many customers expressing high satisfaction, praising... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, professionalism, and quick... See more

Quality

Consumers find quality to be ambiguous, with many reviewers praising the innovation, performance, and overall... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a fantastic demo ride at the dirtastic event. Shout out to Lyndsey and Brenna for being so supportive and knowledgeable, they really made the experience unforgettable! I'll definitely be lookin... See more

Company replied

Rated 5 out of 5 stars

These guys rock. They get it. Look after the customer and they will be your best advocate. I have had two Starks. Easily the best motorbikes I have every owned. Gives me 3 to 4 hours of tec... See more

Company replied

Rated 5 out of 5 stars

Customer and Dealer support is 2nd to none, performed by people who know and ride bikes. The knowledge base is great and being retained and continually improved all the time. Warranty is simple and... See more

Company replied

Rated 5 out of 5 stars

An absolute pleasure to deal with. Based in Cambodia, I had 3 months of hurdles to navigate to get the bike from the Californian dealer to Cambodia. At every stage when I needed some help from... See more

Company replied


Company details

  1. Motorcycle Shop

Written by the company

Stark Future is a multinational company, established in 2020 with Swedish roots but located on the fringes of Barcelona, Spain. Stark Future was able to construct a dedicated, passionate, and knowledgeable team from the best of both the motorcycle and power electronics industries. Stark rapidly started work on the first model of an ambitious catalog of next-generation electric motorcycles. The Stark VARG is the result. The Stark VARG, is the most powerful production Electric Motocross bike on the planet and the performance leader within its category.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

299 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 86% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

These guys rock

These guys rock. They get it. Look after the customer and they will be your best advocate.

I have had two Starks. Easily the best motorbikes I have every owned. Gives me 3 to 4 hours of technical enduro riding.

Have dealt with support a few times. They have been fantastic. Sorted out everything. Great communication, even though I know they are under the pump with volumes. A nice problem, it means they are very successful.

Shout out to Leonardo for his understanding and going beyond normal support expectations...

May 11, 2026
Unprompted review
Stark Future logo

Reply from Stark Future

Thank you for such an incredible review Grant!

Hearing that you’ve owned two VARGs and consider them the best bikes you’ve ever had truly means a lot to us. Delivering hours of technical enduro riding while keeping the experience enjoyable and accessible is exactly what we strive for.

We also really appreciate your understanding regarding support volumes. As you mentioned, it’s a reflection of the rapid growth of the Stark community, and we’re working hard every day to continue scaling while maintaining the level of service our riders expect.

A huge thank you as well for highlighting Leonardo, he is a rockstar, we’ll be sure to pass along your words to him. Going beyond expectations and truly supporting our riders is exactly the mindset we want across the whole team.

And you’re absolutely right: riders who feel looked after become the best ambassadors. Thank you for being one of them ⚡

The Stark Team

Rated 5 out of 5 stars

Grate service

Fast replies , response happy with the help i received from Leonardo

can’t ask for a more reliable company and grate support threw-out starks definitely the future !

May 11, 2026
Unprompted review
Stark Future logo

Reply from Stark Future

Thank you for the great feedback Dom!

We’re really happy to hear that you received fast and helpful support from Leonardo. We’ll make sure your kind words are passed along to him.

It means a lot to hear that you see Stark as a reliable company with strong support throughout the whole experience, that’s exactly what we work hard to build every day.

Thank you for your trust and for believing in the future with us ⚡

The Stark Team

Rated 5 out of 5 stars

I love my bike

I love the bike so much and I feel proud I have one.
and I really appreciate all the efforts the team are doing to maintain a great and outstanding product. I want to thank the support team the most for the great service and help they do.

thank you soooo much Stark Future Team

May 11, 2026
Unprompted review
Stark Future logo

Reply from Stark Future

Thank you so much for this amazing feedback Rayan!

Hearing that you’re proud to own a VARG truly means a lot to all of us. Our entire team works passionately every day to keep improving the product and delivering the best possible experience for our riders.

A special thank you as well for your kind words about our support team, they’ll be very happy to hear this. Providing helpful, responsive, and genuine support is something we care deeply about.

We truly appreciate your enthusiasm and your trust in Stark Future.

Enjoy every ride! ⚡

The Stark Team

Rated 3 out of 5 stars

Super awesome bike but customer service I would give a negative score too

Super awesome bike. Best I’ve ever had but cmon it’s a multi million dollar company with no customer service call line… updated my phone and then it won’t connect to my bike now. Was supposed to race this weekend but I don’t have a functioning bike to ride. What a way to start the season with paid entry fees and no seat time. Only complaint is customer service

May 8, 2026
Unprompted review
Stark Future logo

Reply from Stark Future

Thank you for your honest feedback, and first of all, we’re really sorry to hear about this experience, especially right before a race weekend.

We know how frustrating it is to prepare for the season, pay entry fees, and then face a technical issue preventing you from riding. That’s absolutely not the experience we want for our riders.

We can see that our technical team already provided detailed troubleshooting steps to help resolve the connection issue after your phone update. In addition, we have now arranged for a team member to contact you directly by phone today to help finalize the fix and get you back on the bike as quickly as possible.

We also hear your feedback regarding customer service accessibility. We’re actively working on improving both response speed and support channels to make assistance faster and easier when riders need it most.

Thank you again for your patience and for your passion for the bike, we’ll do everything we can to get you riding again ASAP ⚡

The Stark Team

Rated 5 out of 5 stars

Over the last several months I was…

Over the last several months I was growing increasingly frustrated with the buying and delivery process that I had put a deposit on back in Oct 2025. When the delivery dates came and went, my frustration started turning into regret. I decided to contact Stark and found that communication with them was actually pretty good... if you reach out. My support rep "Leonardo" was transparent about what was going on and has frequently updated/checked back with me without having to email him for updates. I'll admit this process has been a roller coaster, but with Leonardo's communication/updates, I feel good about my decision purchasing the SM and I'm excited to have it in my driveway.

May 6, 2026
Unprompted review
Stark Future logo

Reply from Stark Future

Thank you for your honest and detailed feedback.

We completely understand how frustrating delivery delays can be, especially after waiting so long and seeing estimated dates move. Your patience throughout this process truly means a lot to us.

To provide a bit more context, we experienced some delays with the first SM deliveries to the US due to the portable charger supply. We did not want to deliver bikes without the complete charging solution included, which unfortunately impacted delivery timing for some early orders.

At the same time, we’re very happy to hear that the communication and support from Leonardo helped restore your confidence and made the experience more transparent. We’ll be sure to pass along your kind words to him, proactive communication and honest updates are exactly what we strive for.

The good news is that we are now back on track, and we’re excited for you to finally have your VARG SM in the driveway very soon 😄

Thank you again for your trust and for staying with us through the process. We’re confident the riding experience will make it worth the wait ⚡

The Stark Team

Rated 5 out of 5 stars

Great service

This is the first time I've seen a bike with such a warranty and a company with such good service.
Extending the warranty on my Stark was the best decision I made.
Even for small things on the bike like a "broken footrest" they react instantly and send me a spare part at their expense.
I'm very satisfied and I keep recommending Stark to all my friends and those who meet me in the woods and ask about it. :)
Some of them already have their own.

May 6, 2026
Unprompted review
Stark Future logo

Reply from Stark Future

Thank you for the amazing feedback!

We’re really proud to hear that your experience with both the bike and our warranty support has been so positive.

Supporting our riders quickly and fairly even for smaller parts is something we truly believe in.

We’re also very happy to hear that extending your warranty gave you extra peace of mind. Our goal is to make ownership as enjoyable and stress-free as possible.

And honestly, one of the best compliments we can receive is hearing that riders you meet in the woods are now becoming part of the Stark community too 😄

Thank you for your trust, your recommendations, and your support!

The Stark Team ⚡

Rated 5 out of 5 stars

Great and quick help with a stuck…

Great and quick help with a stuck referral!

May 5, 2026
Unprompted review
Stark Future logo

Reply from Stark Future

Thank you for your feedback Eirik!

We’re really glad to hear that the referral issue was resolved quickly and smoothly. Making these processes simple and responsive is exactly what we aim for.

We appreciate your support and hope you enjoy every moment with your VARG! ⚡

The Stark Team

Rated 5 out of 5 stars

Feedback on all elements.

Mark Vargus is a beauty. Huge help and very responsive in getting my wallet sorted.

The bike could use a few things.

1)The handle at the back of the seat is sharp and hurts your hand. I think the edge could be rounded without any downside.

2) Crawl mode prevents the bike from rolling back. I'd like to have that in a mode for climbing hills - and have the down button release it or something. An option to turn it on or off in the programming. The freewheeling backward is wild.

3) The ex rear light should be removable rather than in one giant integrated piece. Within 15hrs, the plate holder section is cracked. I'd like to preserve the light and just take it off.

4) Replacement skid plate, foam and rotor protectors aren't on the website. I'm sure my dealer could order them, but I think they should be easily found online under "Protection".

5) My fork tops out sometimes. I haven't adjusted the settings to try and prevent it yet, but it's all stock and probably shouldn't do that.

6) The phone maps - everyone I ride with tracks their ride and often uses that track to find the trail or measure how close we are to other trails we've ridden in the past. A feature like Gaia. If you ride hard enduro, the lap timing stuff is useless. I just want to track myself.

7) I think the bike is unbelievably premium feeling. Two places it could be more so - bullet throttle housing and bar ends. The bike will get dropped. No sense in fragile pieces on the bars or grips that get torn first ride.

8) The website video on taking off the plastics - it's missing 4 bolts for the ex. I figured it out, but the video needs an update or a second one for the ex.

9) Phone volume. It's preset to be as loud as possible. I can't figure out how to change that. Once it turns off, the default is full volume again. No bueno.

10) The hoodies are too expensive. I'd like a Stark Future mat to toss on the ground for changing on.

A hell of a bike. So happy to be riding one this year for the race season!

April 30, 2026
Unprompted review
Stark Future logo

Reply from Stark Future

Thank you for such a detailed and thoughtful review Gary!

We’re really glad to hear that you’re enjoying the bike and that Mark was able to support you quickly and effectively, we’ll make sure your feedback reaches him.

Your comments are extremely valuable. This is exactly the kind of real-world, rider-driven feedback that helps us improve, and many of the points you’ve raised are already being considered internally.

Regarding parts availability, the skid plate can currently be found under the Frame section and rotor protectors under Brake. That said, your suggestion to group these under a dedicated “Protection” category makes perfect sense and we’re already reviewing the entire parts section to make it more intuitive, including improvements like this and much more.

On navigation and ride tracking, we hear you. We are actively working on improvements in this area to better match how riders actually use their bikes in the field.

More broadly, feedback on durability, ergonomics, features like crawl mode behavior, and even content like tutorials is incredibly helpful, this is exactly how we continue refining the product.

Thanks again for taking the time to share such detailed insights, and for being part of the Stark journey. Good luck for the race season and enjoy every ride! ⚡

The Stark Team

Rated 5 out of 5 stars

Customer and Dealer support is 2nd to none👊

Customer and Dealer support is 2nd to none, performed by people who know and ride bikes. The knowledge base is great and being retained and continually improved all the time.
Warranty is simple and easy now through the website with the back-up of Stark Support Team👍

April 29, 2026
Unprompted review
Stark Future logo

Reply from Stark Future

Thank you for the amazing feedback!

We’re really proud to hear that both our customer and dealer support stand out. It means a lot, especially coming from someone so involved and knowledgeable in the field.

We’re also very happy to have dealers like you supporting and embracing our innovative approach. We’re currently working hard to make everything as simple and efficient as possible on our website, especially when it comes to warranty and support processes.

Thanks again for your trust and for being part of the Stark journey 👊⚡

The Stark Team

Rated 5 out of 5 stars

One of the best bike manufacturers I've…

One of the best bike manufacturers I've ever dealt with. Tickets are answered swiftly and warranty care is amazing

April 27, 2026
Unprompted review
Stark Future logo

Reply from Stark Future

Thank you for the amazing feedback!

We’re really proud to hear that your experience with our team ranks among the best. Fast responses and strong warranty support are exactly what we aim to deliver to every rider.

Your trust means a lot to us, we’ll keep working hard to maintain that level.

Enjoy every ride! ⚡

The Stark Team

Rated 5 out of 5 stars

Couldn’t fault the the fast and…

Couldn’t fault the the fast and efficient service from Stark Future.

April 27, 2026
Unprompted review
Stark Future logo

Reply from Stark Future

Thank you for your feedback!

We’re really glad to hear that you found our service fast and efficient, that’s exactly what we strive for every time.

We appreciate your support and wish you many great rides ahead! ⚡

The Stark Team

Rated 5 out of 5 stars

My experience with Stark support over…

My experience with Stark support over the past two years has been consistently excellent. Every time I needed assistance, the team was professional, helpful, and easy to work with.

The only downside is the response time — replies usually come after about 24 hours, which can feel a bit slow when you need quick support.

Overall though, very positive experience and great customer service.

April 22, 2026
Unprompted review
Stark Future logo

Reply from Stark Future

Thank you for your continued trust and for sharing your experience over the past two years Aristos!

We’re really glad to hear that our support team has consistently delivered a professional and helpful experience, that means a lot to us.

We also appreciate your honest feedback regarding response times. We are actively working to reduce these delays while maintaining the quality of support you expect. It’s something we’re fully focused on improving.

Thanks again for your feedback, it helps us keep getting better every day.

The Stark Team ⚡

Rated 5 out of 5 stars

Referral rewards payment help

Stark Future support is great, sorted promptly and with clear communication. Referral payment had not come through, an email came through asking if any transaction had come through and apon confirming it hadn't a polite email came through saying its now on its way. Payment email came soon after. Great bike, great support, lots of riding 😎👍

April 16, 2026
Unprompted review
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Reply from Stark Future

Thank you for your great feedback Kieran!

We’re really glad to hear that the referral reward situation was handled quickly and clearly, and that everything was resolved smoothly. That’s exactly the kind of straightforward and responsive support we aim to provide.

It’s also great to hear you’re enjoying the bike, that’s what it’s all about!

Thanks again for your trust, and enjoy many more rides ahead 😎⚡

The Stark Team

Rated 5 out of 5 stars

STARK FUTURE is a very good and…

STARK FUTURE is a very good and reliable supplier of electric motorcycles. Stark Varg motorcycles are innovative, very well-made, and open up new horizons in the automotive industry. Their after-sales service is very efficient; I was a bit worried about this, but I've had good experiences and know that their complaints handling system works very well. I had a problem with a charger, and within a week of submitting my complaint, I had a new device at home. I can confidently recommend this manufacturer, their motorcycles, and their after-sales service.

April 1, 2026
Unprompted review
Stark Future logo

Reply from Stark Future

Thank you for such a detailed and thoughtful review!

We’re really glad to hear that your experience, from the product itself to the after-sales service has met your expectations. Building innovative, high-quality motorcycles is one part of our mission, but making sure our riders feel supported throughout their ownership is just as important.

It’s great to know that the charger issue was resolved quickly and smoothly. That’s exactly the level of responsiveness we aim to deliver.

We truly appreciate your recommendation and your trust in Stark Future.

Enjoy every ride! ⚡

The Stark Team

Rated 5 out of 5 stars

I reached out to Stark as I was having trouble getting the Pro settings to work.

I reached out to Stark as I was having trouble getting the Pro settings to work. Mark V was very helpful, work with his IT team to come up with a fix. Within three days they had a fix to try and it worked perfectly! I know have access to all of the settings and navigation.

April 13, 2026
Unprompted review
Stark Future logo

Reply from Stark Future

Thank you for sharing your experience!

We’re really glad to hear that the issue with your Pro settings was resolved successfully and that you now have full access again. That’s exactly the kind of outcome we aim for.

A big thank you as well for highlighting Mark, we’ll make sure your kind words reach him. Working closely with our IT team to find and deliver a solution quickly is what we strive for.

We appreciate your patience and your trust, and we’re always here if you need anything else.

Enjoy the full experience of your VARG! ⚡

The Stark Team

Rated 5 out of 5 stars

What an effcient Technical support !

After the delivery of a Varg damaged in transit, the technical service was very efficient in handling the replacement under warranty. Thank you to Stark and Carlos for your support.

April 15, 2026
Unprompted review
Stark Future logo

Reply from Stark Future

Thank you for your feedback Yannick!

We’re sorry to hear about the issue during transit, but we’re very glad that our technical support team could handle the situation quickly and efficiently. Getting things resolved smoothly under warranty is exactly what we aim for.

A special thank you as well for highlighting Carlos, we’ll be sure to pass along your kind words.

We appreciate your trust and wish you many great rides ahead! ⚡

The Stark Team

Rated 3 out of 5 stars

I purchased my 2024 Stark Varg Alpha MX…

I purchased my 2024 Stark Varg Alpha MX in April 2025, and I truly love the bike—when it works. Unfortunately, reliability has been a significant challenge.
Shortly after the 60-day mark, both of the patented Stark inner tubes failed. Despite being extremely diligent with tire pressure, I was initially blamed for improper inflation, with little assistance provided. I ended up purchasing and installing standard tubes myself. Even then, performance has remained inconsistent.
I frequently bring the Varg to the track alongside my 2024 Yamaha YZ450F and prefer to alternate between the two during practice motos. Sadly, the Stark has failed to connect or start on more than a quarter of those occasions.
Hoping for a better experience, I took only the Varg to the Budds Creek Pro National, where I was camping for the weekend. It refused to work at all. After thorough diagnostics, I identified a failed docking station. Stark promptly sent a replacement under warranty, which functioned well for roughly three rides before connectivity issues returned—often indicated by a solid red light. The bike would frequently fail to connect one day, only to work perfectly the next.
Most recently, after a trouble-free moto on March 29, 2026, the bike displayed three red flashes and would not engage. Following several weeks of support interactions and a remote diagnostic session, Stark determined that the battery needs replacement. Notably, their policy has changed: they no longer ship warranty battery replacements directly to customers. Instead, I must deliver the bike to an authorized dealer. The closest one is a one-hour drive from my home.
For context, I had successfully handled a similar battery replacement for a friend’s 2023 Varg Alpha just six months earlier, when direct shipping was still available.
My primary frustration stems from the support process itself, which often requires at least 24 hours to receive a response to even a single question. I will be dropping the bike off on April 18, 2026, for the dealer battery replacement. The dealer has already warned me that it could take 1–4 weeks, as the battery must be sourced from Spain.
To be clear, this is not intended as a negative review—simply an honest account of my real-world experience with the Stark Varg Alpha MX.

March 29, 2026
Unprompted review
Stark Future logo

Reply from Stark Future

Thank you Sean for taking the time to share such a detailed and honest account of your experience.

First of all, we’re truly sorry to hear about the reliability issues you’ve faced. We understand how frustrating it is when your riding plans are impacted, especially when you’re at the track and expecting the bike to perform consistently.

Regarding response times, we fully acknowledge your point. While our goal is to respond within 24 hours, we are actively working to improve this further. Tools like SAM available on our website and via WhatsApp are designed to provide immediate assistance for many topics, and we continue to enhance both speed and quality of support based on feedback like yours.

On the battery replacement process, we understand the inconvenience of going through a dealer. However, due to the nature of high-voltage systems, safety is our top priority. Our authorized dealers are specifically trained and certified to handle these components to ensure the work is carried out safely and correctly.

We also want to acknowledge the delay you’ve experienced. We recently faced temporary stock constraints in the US, but this has now been resolved, and we are working to ensure faster turnaround times moving forward.

On the product side, we’ve taken the learnings from early MX1.0 units very seriously. Recent updates now bring many MX1.2 improvements to existing bikes, including app features and firmware enhancements aimed at improving reliability. We recommend ensuring your bike is running the latest versions.

We truly appreciate your patience, your technical approach, and the time you’ve taken to document your experience. Feedback like yours plays a key role in helping us improve both the product and the ownership experience.

We look forward to seeing you back on track very soon.

The Stark Team ⚡

Rated 5 out of 5 stars

Perfect as always.

Perfect as always.

April 14, 2026
Unprompted review
Stark Future logo

Reply from Stark Future

Thank you for your continued trust Stan!

We’re really glad to hear everything has been perfect as always, consistency is exactly what we aim for.

We appreciate your support and look forward to keeping that standard every time.

The Stark Team ⚡

Rated 5 out of 5 stars

Best support yet..

I have used the support and warranty multiple times and can not complain.
Replacement parts are always arriving within a few days.

April 9, 2026
Unprompted review
Stark Future logo

Reply from Stark Future

Thank you for your great feedback Dennis!

We’re really glad to hear that your experiences with our support and warranty team have been consistently positive. Making sure parts arrive quickly and keeping you riding with minimal downtime is a top priority for us.

Your trust means a lot, and we’ll keep working hard to deliver the same level of service every time.

Thanks for being part of the Stark community! ⚡

The Stark Team

Rated 5 out of 5 stars

Fast

Fast, clear and satisfactory service – 5 stars!

April 1, 2026
Unprompted review
Stark Future logo

Reply from Stark Future

Thank you for the 5-star review Lorenzo.

We’re really happy to hear that you found our service fast, clear, and satisfactory, that’s exactly the experience we aim to deliver every time.

Your feedback means a lot to the team.

Enjoy every ride, and thanks for being part of the Stark community! ⚡

The Stark Team

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