I transferred to Starling for my main account about three years ago from a high street bank . I can say that my experience since has only been positive… I appreciate the fact that I receive practicall... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Been with Starling since the early days and honestly never had a problem. Really like the layout and everything the app can do, especially next to my old bank that was full of stuff I couldn’t care le... See more
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I have been using Starling for 7 years to the day. Very happy with everything they have provided me with so far. The most incredible feature which makes me use Starling always is that it's a dream usi... See more
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this is the perfect bank for me, especially as a first bank. it is so easy to use and easy to see your spending history, in different categories (clothing, grocery ect.) or as the shops you’ve spent m... See more
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Company details
About Starling
Written by the company
Hello, we’re Starling. Banking was broken – so we decided to fix it. The vision? Fast technology, fair service and honest values. All at the tap of a phone, all the time.
With smart insights into your spending habits, instant payment notifications, zero fees overseas and an application that takes mere minutes, this is banking – but not as you know it.
No fuss, no fees, no waiting around – just a free, fast and straightforward bank account that puts your finances at your fingertips so you can master your money.
Contact info
5th Floor, London Fruit & Wool Exchange, Duval Square,, E1 6PW, London, United Kingdom
- starlingbank.com
4.2
Great
47K reviews
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Reply from Starling
Hi Anne,
Thanks for sharing your 5-stars with us!
We're so glad everything is straightforward for you with the Starling app 🫶
Team Starling
It's a fairly easy setup and…
It's a fairly easy setup and notifications on evry transaction.
July 25, 2026
Reply from Starling
HI Steve,
Thanks for sharing!
It's lovely to hear you've found the setup fairly easy and that the notifications on every transaction are helpful.
Happy banking,
Team Starling
They flagged my account for fraudulent…
They flagged my account for fraudulent activities after a friend sent me money and even after providing credible proof they kept me out of the loop for weeks without being able to use the account and they ended up shutting it down and they took the money that was in it as well.
March 26, 2026
Unprompted review
Reply from Starling
Hi Assane,
Thanks for sharing this with us, and we're really sorry to hear about it.
From time to time, we may need to review transactions as a regulated bank, and during this process, we may need to see evidence of transactions.
We only close accounts as a last resort and communicate this to you before closing.
If you'd like to raise a complaint about this, you can learn more here: https://www.starlingbank.com/how-to-complain/
Team Starling
Easy setup for new business account and…
Easy setup for new business account and great app.
July 24, 2026
Reply from Starling
Hi Craig,
Thanks for sharing!
We're so glad you found the setup easy!
Knowing you and your business is finding the app great means the world to us.
Team Starling
Reply from Starling
Hi David,
Thanks for leaving a review!
We're glad you're enjoying the app and would recommend it to anyone!
Happy banking,
Team Starling
I didn't need to do too much
I didn't need to do too much. Just uploaded I'd and did a video. Very simple. Only criticism is my card hasn't arrived after 7 days but hey ho, I can still enjoy a decent rate on savings 😎
July 24, 2026
Reply from Starling
Hi Pete,
Thanks for sharing your review!
We're glad you found our account opening process easy.
If your card has not arrived yet, please let our team know, and we'll double-check this for you.
Happy banking,
Team Starling
Starling is my go to card for general…
Starling is my go to card for general shopping. I got it because it was supported by my smart watch. App always available, never any issues, all good.
July 18, 2026
Reply from Starling
Hi Allan,
Thanks so much for your review!
We're glad to hear that Starling is your go-to card for shopping and that you’re enjoying the convenience with your smartwatch.
If you ever need anything, we're here to help.
Happy banking,
Team Starling
Opening a account was hyper easy
Opening a account was hyper easy. Great service and fast delivery.
July 25, 2026
Reply from Starling
Thanks so much.
Banking should be simple and quick, we're glad you like it that way too.
Team Starling
Reply from Starling
Thanks Steve,
We appreciate the review.
Team Starling
Reply from Starling
Thanks for the review, Mike.
We're glad we can make banking simple.
Team Starling
EASY TO OPEN
EASY TO OPEN, BUT THOROUGH IN THEIR APPROACH TO AN APPLICATION. REASSURING
July 24, 2026
Reply from Starling
Thanks Stephen.
We believe in ease of use whilst maintaining good security for our customers. It's great to see you're a fan of the approach.
Team Starling
Efficient and keep customers informed…
Efficient and keep customers informed of any change and new products
July 17, 2026
Reply from Starling
Thanks for the review Lynne.
Efficient banking that keeps you in the loop is what everyone deserves.
Team Starling
Reply from Starling
Thanks so much Manuel.
Great Service is the Starling way!
Team Starling
Reply from Starling
Thanks so much Amz.
A good experience is always our intention.
Team Starling
Reply from Starling
Thank you Farren.
Your recommendation means a lot.
Team Starling
Good ❤️❤️❤️❤️❤️❤️
July 17, 2026
Reply from Starling
Thanks Damyan.
We massively appreciate it ❤️
Team Starling
Really easy to set up and efficient…
Really easy to set up and efficient processing of application.
July 24, 2026
Reply from Starling
Thank you.
Banking should be simple and we're happy to provide such an experience.
Team Starling
I've been with Starling since day one
I've been with Starling since day one, it promised a lot at the beginning and seemed like it was going to be disruptive in the market but has never quite got there. Its solid but that's about it.
July 24, 2026
Reply from Starling
Thanks for the review.
We're sorry to hear we've not met expectations. We'd love to hear how you think we could improve.
Team Starling
Hahahahaha
July 17, 2026
Love their app and freedom when using Abroad
Love the ease of use of their app, and the freedom to use the card abroad fee free in shops and ATMs. The ability to create "spaces" is also really useful for saving for large purchases or experiences... including Weddings!
July 24, 2026
Reply from Starling
Thanks for the review Cara.
We're so happy to see you've been making the most of taking us with you round the world! Best of luck with Saving, congratulations on the upcoming wedding!!! 🎉 🎉 🎉
Team Starling
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