While I will not order from this company again, I am updating the review to say I did receive my refund this morning after 10 days. It took multiple emails to the company but they did follow through... See more

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Review summary
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Company details
- #12 of 12 best companies in Florist
Written by the company
We go above and beyond to send the most beautiful bouquets with flower delivery services in any neighborhood of your choice and we are fanatical about our customer service and user experience in our platform.
Contact info
848 N. Rainbow Blvd. #2053 , , 89107 , Las Vegas, United States
- (800) 646-8308
- cs@starluckflowers.com
- starluckflowers.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 20% of negative reviews
Typically replies within 2 weeks
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Patrick was absolutely amazing and…
Patrick was absolutely amazing and called to make sure everything was correct and perfect for my lady!
We ordered flowers on May 21
We ordered flowers on May 21, 2026 from Starluck Flowers in Delta Utah. The order was easy to make and they were able to get me exactly what I wanted. They understood what we needed and were very helpful and careful. We are grateful that they were so kind. Laura Anjewierden
they handled my order quick and easy
This company is a scam
This company is a scam! Just like the other reviews state, they accept your order and payment and then you receive an email canceling your order and saying you'll be issued a refund. Still waiting on my refund, and several contact attempts have yielded nothing but automated responses and now, no response. Avoid!!
They cancelled my order due to them not…
They cancelled my order due to them not being able to find someone to deliver. When I called to order, they told me they be able to deliver same day.
No one called me or emailed me.
This was for a big client of ours.
I would advise all not to deal with company.
Very poor service.
No issues at all
No issues at all, pleased to speak with customer service to complete my order process!! Will use them again. Thank you Suzanne
Scam site
Scam site. Ordered flowers. They canceled order because of “an issue”and claimed to have processed a refund the same day. It’s been more than the stated 5-10 days and still have not gotten refund. Sadly found many more posts online with similar stories.
If I could give 0 stars I would
If I could give 0 stars I would.
I thought they were a local florist in California so I could send flowers to a relative. Instead they got my card info - then canceled the order. The amount was taken out of activity at my credit union and 12 days later - they processed that same amount without informing me. Its a scam. I had to go to my bank, report a dispute and have my card canceled. All while the week before a holiday and going out of town. This is a scam. Avoid this business.
Do not purchase from this place
Do not purchase from this place! Canceled my order later in the same day that I ordered flowers. Still trying to get a refund from the company..
This is such a sham company
This is such a sham company. I ordered flowers and later in the day got an email saying it was cancelled. Then received an email saying they were issuing a refund. I look at my account 10 days later to check if it’s shown up and not only NO refund but they charged my account twice. I’ve put this in as fraud to my bank which is a complete hassle. Beyond angry about this.
Do not use them. You’ll regret it.
Scam
Horrible company. They take your money and within 1 hrs tell you your order was canceled and a refund will be issued. Yet the refund never comes. I had to dispute it with my bank. They keep saying next day, next day. Do not order from them, its a scam.
Scammed my grandmother out of $60
Scammed my grandmother out of $60. This is a well-known scam setup. Do not give them your money, you’ll never get it back and you will not get your flowers.
Great experience very kind on phone
They simply don't send the flowers
They simply don't send the flowers. You get your refund perhaps in 2 weeks and I don't know how they use that money. Almost like a scam website. Never order flowers from this website!
Terrible
Terrible. They canceled both transactions and never return my money back. I called 3 times and they promised each time that I would get my money back since they couldn’t deliver to the address. Thank god for my
CC company. They
Took care of it. Don’t order from them
Very easy and seamless online order…
Very easy and seamless online order placement. I received a follow up phone call to confirm details. Will use again.
This company is full of s*** they took…
This company is full of s*** they took my money and have a refund my money back yet I'm going to sue their asses
Fast Service and quality products to…
Fast Service and quality products to choose from! He even called to make sure everything on the card etc. was correct.
I ordered flowers for my granddaughters…
I ordered flowers for my granddaughters birthday, received confirmation... expected them to be delivered.. then received cancellation!! Very disappointed..
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