To be fair this was the first time in 4years my delivery didn't arrive on time. But steam Vape advised there was a problem and in fairness so did DPD Not due to steam vape new system but irreparable d... See more
Company replied
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Review summary
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Reviews shaping this summary
Excellent Customer Service...been ordering by telephone for several years now. The advisers are very friendly and always there if any issues ( not thst ive had any ). .. they answer straight away wit... See more
Company replied
Great service, courteous and friendly knowledgeable staff, great product and always delivered on time. Would highly recommend using this company for all your vaping needs.
Excellent website. Very easy to use. Great selection of products at very competitive prices. They dispatched my order very quickly. It was delivered quickly too and the driver was friendly. The order... See more
Company replied
Company details
Written by the company
Purveyors of premium vaping products! Incorporated in late 2011 we originally started trading from a small kiosk in the Westfield centre in Derby predominately representing the very successful VIP brand. Over that time period the industry has gone through huge changes and there is now a massive choice of products available. As a company we have seen the choice of products go from the very popular “ciggy like” to drippers, mech mods and everything in-between.
Contact info
Steam 3 Bradley Street, ST14 7QA, Uttoxeter, United Kingdom
- 01889 226182
- websales@klswt.co.uk
- steameliquid.co.uk
4.9
Excellent
1K reviews
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Reply from Steam Vape
Thanks Deborah!
Easy to order and quick to deliver.
December 12, 2024
Reply from Steam Vape
Thanks for taking the time to leave a review
Ordering couldn't be simpler
Easy to order, quick delivery, and any issues they will always call you, great service
December 9, 2024
Reply from Steam Vape
Thank you for the feedback Mary :)
Steam Vape at steameliquid.co.uk offers…
Steam Vape at steameliquid.co.uk offers a consistently excellent service with a straightforward ordering process. Delivery is always prompt, and the value for money is commendable, especially with the discount codes available. The knowledgeable and friendly staff make every shopping experience a pleasure. Their product range and prices are top-notch, making Steam Vape my go-to choice for vapes. Keep up the great work!
October 26, 2024
Unprompted review
Excellent online ordering service and…
Excellent online ordering service and delivery time.
November 25, 2024
The only online site I use to buy my…
The only online site I use to buy my Six Licks vape liquid.
Easy order process. You can also order by WhatsApp.
I like the points system. You don't have to jump threw hoops to get them.
Postage is fairly quick despite using Royal nail. I know if I have forgotten I can have next day delivery
November 25, 2024
Quick and easy to order and quick…
Quick and easy to order and quick delivery and will be ordering again in the future
November 25, 2024
Fast and reliable thanks.
November 19, 2024
When paying for next date delivery it…
When paying for next date delivery it takes 3 days to be delivered.the vape in mu.last order aas mixed with bottles of flavour I had not ordered
November 18, 2024
Reply from Steam Vape
Hi Colette,
Due to the poor weather conditions around the Stoke hub, the couriers have experienced difficulties getting parcels collected and dispatched on time.
If you have not received your order or need any assistance, please do contact us on websales@klswt.co.uk, 01889226182 or WhatsApp +447494110823.
Apologies for the delay and thank you for taking the time to leave feedback.
Steam
Do not order next day delivery
Ordered liquid on the Sunday with a next working day delivery.
Still yet to receive it on Thursday??
November 18, 2024
Reply from Steam Vape
Hi Alex,
Orders on Sunday would normally be collected on a Monday for Tuesday delivery. Due to the poor weather conditions around the Stoke hub, the couriers have experienced difficulties getting parcels collected and dispatched on time.
If you have not received your order or need any assistance, please do contact us on websales@klswt.co.uk, 01889226182 or WhatsApp +447494110823.
Apologies for the delay and thank you for taking the time to leave feedback.
Steam
Got sent the wrong liquid and steam…
Got sent the wrong liquid and steam were so helpful and sent out the right one and I received it within 2 days
November 12, 2024
Reply from Steam Vape
Firstly, apologies for the error in your order. Secondly, thank you for bringing this to our attention and understanding in the mistake we made.
We appreciate you reaching out and leaving feedback!
Steam
Twice i have ordered 40 true salts vape…
Twice i have ordered 40 true salts vape juice you have delivered 30
November 5, 2024
Reply from Steam Vape
Hi Gerald,
Apologies for the error in your order. If this has not been rectified, please do contact us on websales@klswt.co.uk, 01889226182 or WhatsApp +447494110823 so we can resolve it ASAP.
Thanks
Steam
Reply from Steam Vape
Thank you, Karen!
Reply from Steam Vape
Thank you, Julia!
Easy purchase and quick delivery. Notified of status of order regularly.
Easy purchase process and quick delivery. Updates regularly on status of order.
October 25, 2024
Reply from Steam Vape
Thank you, Cath!
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