Stevenson Skip Hire Reviews 

314
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Evaluating 146 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently mention that the delivery service is prompt, and they appreciate the polite drivers who position the skips carefully according to instructions. People also point out that booking online is very easy and the pricing remains competitive and fair. Some reviewers were not happy with unexpected delivery delays where scheduled skips completely failed to show up on time. A few other people also felt that sudden schedule changes and unexpected extra charges caused significant inconvenience for their projects. Consumers noted that getting proper support or communication regarding missing orders was sometimes challenging.

What people talk about most

Delivery service

Reviewers highlight ambiguous aspects of delivery_service, as customer experiences are heavily divided. On... See more

Service

Customers had positive experiences with service, highlighting great value and easy online booking. Reviewers... See more

Order

People report ambiguous experiences with order, as opinions are divided. Many consumers praise the platform,... See more

Staff

Customers consistently note positive experiences with staff, highlighting quick and efficient service from... See more

Price

Reviewers express mixed opinions about the pricing, with many praising the competitive and reasonable costs,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Website easy enough to use but once booked I don’t get a confirmation that the booking was successful. Had to phone to confirm it. On the day of the booking the skip arrived just before 4pm, so almost... See more

Rated 4 out of 5 stars

Didn’t get confirmation email but when I called to ask they said it was coming without me giving any details of who I was or where I lived! Skip delivered at around 2:45pm the grass verge was ruined b... See more

Rated 4 out of 5 stars

Skip arrived on the day it was supposed to and collected on correct day. Only downside was the phone number provided links through to parent company and if ordered online have to be transferred to th... See more

Rated 4 out of 5 stars

The service was easy to book on line, although making an amendment was not so straightforward and required a phone call. Customer service on the phone was very good and dealt with the amendment qu... See more


Company details

Information provided by various external sources

Stevenson Skip hire offer a fairly priced and reliable service and have been doing so for years! We've got a great history of quality reviews! We offer skip sizes from 2 yards all the way up to 40 yards, for either commercial or domestic customers.


Contact info

3.5

Average

TrustScore 3.5 out of 5

314 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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3.5

All reviews

(314)

143 reviews in the last 12 months

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Rated 1 out of 5 stars

Make your own mind up.

Ordered a skip online and paid. (VAT) was added to the initial order.

Received an email the following morning saying I would need to pay an additional £45+VAT to get it booked in as the website gave me the wrong price.

First and last time ordering from them. Cancelled order and got a refund. Didn't trust them after that.

EDIT: since publishing this I've seen others with the same issue. CHANCERS.

November 13, 2025
Rated 1 out of 5 stars

Terrible service

Terrible service. Ordered a skip online and 7 days later it’s still not been delivered. I have spoke to them multiple times this week and they are telling me they can’t find my order despite them taking my money. I have asked for a refund and they’re still refusing. Avoid at all costs.

October 11, 2025
Rated 1 out of 5 stars

Unreliable and inflexible - beware

Booked skip for today until Monday. Waited for it and it was not delivered. Phoned and they said it was their mistake and could only get me a skip on Monday. I asked whether I would receive a partial refund, they said no, asked if I could have a larger skip for fewer days for same price, they said no.
Unreliable and inflexible !!!

October 10, 2025
Rated 4 out of 5 stars

Website easy enough to use but once…

Website easy enough to use but once booked I don’t get a confirmation that the booking was successful. Had to phone to confirm it. On the day of the booking the skip arrived just before 4pm, so almost a full day paid for that I didn’t have the skip for, I phoned for an ETA and the staff member, while very polite and helpful was not able to give me any sort of ETA whatsoever. But, it did arrive and the delivery driver was very helpful and efficient.

October 6, 2025
Rated 5 out of 5 stars

Great service

Great service. Had my skip delivered nice and early and exactly where I wanted it on the correct day and was also picked up nice and early on the day I requested too! Top notch service and will definitely use them again in the near future.

September 29, 2025
Rated 1 out of 5 stars

Very disappointed with the service

Very disappointed with the service
I booked a skip with Stevenson Skip Hire and was given a clear delivery date, but it never arrived . They contacted me to delay for another day. Next day we had to call the back for them to say, they still dont have a skip aviable and it will be the day after. The delay caused a lot of inconvenience to my project. Poor communication and unreliable service — I won’t be using the again

September 30, 2025
Unprompted review
Rated 2 out of 5 stars

Incorrect pricing online

Incorrect prices advertised on website for every size skip. They then asked me to pay extra after id booked as price was wrong. Dont book based on the price you see online.

October 3, 2025

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