Stevenson Skip Hire Reviews 

314
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Evaluating 146 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently mention that the delivery service is prompt, and they appreciate the polite drivers who position the skips carefully according to instructions. People also point out that booking online is very easy and the pricing remains competitive and fair. Some reviewers were not happy with unexpected delivery delays where scheduled skips completely failed to show up on time. A few other people also felt that sudden schedule changes and unexpected extra charges caused significant inconvenience for their projects. Consumers noted that getting proper support or communication regarding missing orders was sometimes challenging.

What people talk about most

Delivery service

Reviewers highlight ambiguous aspects of delivery_service, as customer experiences are heavily divided. On... See more

Service

Customers had positive experiences with service, highlighting great value and easy online booking. Reviewers... See more

Order

People report ambiguous experiences with order, as opinions are divided. Many consumers praise the platform,... See more

Staff

Customers consistently note positive experiences with staff, highlighting quick and efficient service from... See more

Price

Reviewers express mixed opinions about the pricing, with many praising the competitive and reasonable costs,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Website easy enough to use but once booked I don’t get a confirmation that the booking was successful. Had to phone to confirm it. On the day of the booking the skip arrived just before 4pm, so almost... See more

Rated 4 out of 5 stars

Didn’t get confirmation email but when I called to ask they said it was coming without me giving any details of who I was or where I lived! Skip delivered at around 2:45pm the grass verge was ruined b... See more

Rated 4 out of 5 stars

Skip arrived on the day it was supposed to and collected on correct day. Only downside was the phone number provided links through to parent company and if ordered online have to be transferred to th... See more

Rated 4 out of 5 stars

The service was easy to book on line, although making an amendment was not so straightforward and required a phone call. Customer service on the phone was very good and dealt with the amendment qu... See more


Company details

Information provided by various external sources

Stevenson Skip hire offer a fairly priced and reliable service and have been doing so for years! We've got a great history of quality reviews! We offer skip sizes from 2 yards all the way up to 40 yards, for either commercial or domestic customers.


Contact info

3.5

Average

TrustScore 3.5 out of 5

314 reviews

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Hasn’t replied to negative reviews

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3.5

All reviews

(314)

143 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy skip service

Easy to book the skip and delivered on the day required. Collected within a couple of days of phoning up.

My only tip would be, should you need to fill it, early doors, then order it for the day before. Not an issue for me, but it turned up mid morning.

August 16, 2025
Unprompted review
Rated 5 out of 5 stars

Easy service for booking the skip

Easy service for booking the skip. Delivered on the day required and collected in a couple of day's after I called.
My only advice would be, if you're planning on using the skip first thing, order it for the day before. Not a problem for me but just a tip.

August 7, 2025
Rated 5 out of 5 stars

Good service

Friendly staff. Skip was delivered and collected when they said they would. Sensible price compared to other companies

August 10, 2025
Rated 5 out of 5 stars

Fantastic

Fantastic, really friendly staff. Easy to book and the driver was really helpful too. Would definitely recommend using this service.

August 2, 2025
Rated 1 out of 5 stars

Absolutely useless

Ordered a skip, giving over a weeks notice, to be delivered on a Saturday. I waited in all day and it didn't turn up. Tried the so called customer helpline and spent over three quarters of an hour on hold before being cut off. As a direct result of this the builders I had in have had to leave tonnes of rubble piled up in the garden for want of a skip.

August 9, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible service at every point

Would not recommend. Not someone to leave a review but the experience has been really poor.

Stevenson Skip hire is like a company owned by a company, owned by a company with Stevenson owned by Circle Waste, Owned by Waste Hire Services. All who know relatively little about further info in the business beyond their own areas.

Booked an 8 yard skip yesterday for £280. Was called to be told its a pricing error. Went back onto the website and could still book the skip again for this price.

Confused I rang the number back as no number left for me. This went on to a switchboard. Got transferred incorrectly twice. Then eventually spoke to someone who I thought was the right area. Got told I was being transferred to Riccardo and then got hung up on.

I then rang back to the same area Circle Waste Management and then was on hold for an hour before I eventually gave up.

Sam managed to get through to me the next day and explained this to him with very little sympathy being recieved. I was only offered a refund which at this point I took.

August 4, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered for the skip to arrive monday…

I ordered for the skip to arrive monday
I booked this Friday
Then to find it was cancelled by yourselves without a conversation to me.
Then when I called to re book for the next available day on your website which was Wednesday your college told me Wednesday was not possible even though the website said it was which means if I didn't call I would of went through this again. I am confused why I didn't get an email saying the skip cant be delivered Monday as requested is Tuesday or Wednesday acceptable rather than just cancelling it and now I am waiting til Saturday for it to arrive and I am now worried you will cancel it again and I will be delayed further

July 25, 2025
Rated 1 out of 5 stars

Customer services unhelpful and decided…

Customer services unhelpful and decided the skip couldn't be delivered despite assurances that the drop off area was large enough to access by the lorry and in fact had successfully had skips located there in the past on multiple occasions

July 8, 2025
Rated 4 out of 5 stars

Delivered on time

Delivered on time. Great service. Only thing that would have made it 5 stars is that it was placed very close to the drive gates making it difficult to get the large goods out of the gate. Another few feet back would of been handy.

June 27, 2025
Rated 5 out of 5 stars

Best quote, fantastic service, no downsides

Stevenson provided the best quote for our skip hire. Drop off was as arranged and was efficient, polite and friendly. Communications were excellent when phoned to inform collection could be made. Eventual collection was also as arranged, efficient and friendly.

Absolutely nothing to say against them - will definitely use again.

July 1, 2025

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