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www.stitcher.co.uk Reviews 

7,653
•
TrustScore 5 out of 5

4.9

Scrapbooking Store
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Review summary

Created with AI, based on recent reviews

Looking at 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and the wide, impressive selection of craft products and colorful threads available. Consumers also highlight the great, affordable prices, lovely packaging, and the absolute ease of navigating the digital platform to place orders. Many buyers express deep loyalty, emphasizing that they would never purchase their crafting supplies from any other external supplier. Some reviewers were not happy with occasional delivery delays and issues tied directly to postal services instead of internal company handling. A few people also noted experiencing temporary problems receiving their parcels on the initial delivery attempt before items finally arrived safely.

What people talk about most

Delivery service

Consumers find delivery service to be exceptional, consistently highlighting fast arrival times, careful... See more

Product

People report positive experiences with product, highlighting an extensive and reasonably priced selection of... See more

Order

Customers consistently note positive experiences with order, highlighting that the process is very easy to... See more

Service

Clients share high satisfaction regarding the service, frequently highlighting fast delivery, excellent... See more

Price

Reviewers highlight great satisfaction with the price, noting that the items are very reasonable and much... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have only recently discovered Stitcher, but I have already ordered from them multiple times because I have been so impressed. It is a great website, especially for DMC and Anchor threads, and they a... See more

Rated 5 out of 5 stars

Stitcher is the best thread shop I have ever used, I consider myself a loyal customer. The staff are second to none, they will bend over backwards to ensure every single customer is happy. I would n... See more

Rated 5 out of 5 stars

Always got everything I need, unlike many other sites. The site is very easy to navigate and I love the embroidery threads pages- very easy to add them to the basket. Always on time with delivery.

Rated 5 out of 5 stars

My first purchase for 98 Anchor threads, absolutely outstanding. Fast delivery amazing choice of brands and colours. I have just put in for my second order of threads, as I do a lot of custom work,... See more

Company details

  1. Scrapbooking Store
  2. Hobby Store
  3. Needlework Shop

Written by the company

Cross stitch kits, cross stitch charts, embroidery, long stitch, tapestry, other crafts and accessories.

Contact info

4.9

Excellent

TrustScore 5 out of 5

8K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(7,653)

80 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Excellent Service

Excellent Service. I ordered threads about 12.30 pm. and received them less than 24 hours later!
Definitely would recommend them.

September 19, 2026
Unprompted review
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Rated 5 out of 5 stars

Always got everything I need

Always got everything I need, unlike many other sites.
The site is very easy to navigate and I love the embroidery threads pages- very easy to add them to the basket.
Always on time with delivery.

September 1, 2026
Rated 3 out of 5 stars

DMC silk

Has now arrived posted on the 2nd arrived on the 10th. Not companies fault it’s the diabolical postal service we have in this country 1st class post I dread to think how long 2nd class would take order all in tact and correct

September 2, 2026
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