I have only recently discovered Stitcher, but I have already ordered from them multiple times because I have been so impressed. It is a great website, especially for DMC and Anchor threads, and they a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Stitcher is the best thread shop I have ever used, I consider myself a loyal customer. The staff are second to none, they will bend over backwards to ensure every single customer is happy. I would n... See more
My first purchase for 98 Anchor threads, absolutely outstanding. Fast delivery amazing choice of brands and colours. I have just put in for my second order of threads, as I do a lot of custom work,... See more
I have just made my first purchase for some DMC threads to finish a project I have been doing. The threads arrived really quickly, & were a great price. I received a welcoming email as it was my fir... See more
Company details
Written by the company
Cross stitch kits, cross stitch charts, embroidery, long stitch, tapestry, other crafts and accessories.
Contact info
Unit 12F, Wilsons Park, M40 8WN, Manchester, United Kingdom
- 0161 464 7310
- sales@stitcher.co.uk
- www.stitcher.co.uk
4.9
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great! Will definitely use again.
They had all the colours of floss I needed and shipped them really fast! Also a good range of accessories.
Thank you so much!
March 2, 2026
Advertisement
Prompt attention to order enabling…
Prompt attention to order enabling delivery of item without delay
March 1, 2026
Great Service
I was kept up to date with the tracking of my parcel and it was received quickly. Also very happy with the price of my cottons. I will be using stitcher again.
March 9, 2026
Good selection of products and really…
Good selection of products and really quick despatch and delivery. Packaging was really sturdy so everything was well protected. Highly recommend.
March 10, 2026
Unprompted review
Advertisement
No problems
March 1, 2026
Such quick service and easy to use…
Such quick service and easy to use website, will definitely be purchasing again
February 1, 2026
What a wonderful company
What a wonderful company. Put an order in on Sunday and to my surprise received it on Tuesday. Well packaged. I think I have found my go to place for all things cross stitch. Very reasonable prices too. Thank you so much.
February 1, 2026
Unprompted review
Advertisement
Outstanding customer service
Outstanding customer service. A quick response to my request to match thread colours. As a small time customer, itwas such a treat to receive such excellent service. Thank you!
January 29, 2026
Unprompted review
Great service from a small company!
Very reasonably priced, items dispatched quickly and great selection
January 1, 2026
I always order my dmc threads from…
I always order my dmc threads from stitcher. The price is great and the delivery each time is exceptional. Honestly can't wait to receive my threads and every time they come super quick. Very impressed with this company. I wouldn't go anywhere else
January 1, 2026
Advertisement
Great price compared with other websites
Easy to use website. Items safely packaged and arrived promptly.
January 1, 2026
easy to find what i wanted and prompt…
easy to find what i wanted and prompt delivery thankyou
January 1, 2026
Excellent Service
Ordered on Sunday, despatched by you on Monday and received by me on Tuesday. Five star service and I am so pleased to be able to start my new project.
To find a supplier still selling the full range of Anchor threads is a bonus for me. I will certainly use Stitcher again.
December 30, 2025
Unprompted review
Advertisement
Easy to do business with
Quick to post, always plenty of stock and makes starting a new project just that little bit easier. Never had a spot of bother ordering.
December 15, 2025
Unprompted review
Found what I wanted quickly and well…
Found what I wanted quickly and well laid out. Purchased and they arrived the next day. Great service and threads. Thank you
December 2, 2025
Customer service
Amazing customer service, very prompt and helpful. I really appreciate that they have been so considerate!
December 9, 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.