Stools & Chairs Reviews 137

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

I have been a customer of seats and stools for over 25 years. I’ve had about 4 different colors during those years. I must say that for the first time my bucket seats are a bit uncomfortable because... See more

Rated 5 out of 5 stars

I was sceptical about ordering online without actually seeing the stools. They are priced a lot cheaper than other stools of similar style. However I am really pleased with them. They look a lot more... See more

Rated 3 out of 5 stars

Legs on chairs have holes all over them- like wood worm, poorly finished on the legs, different coloured wood used to put together! These legs were covered up with protective foam, I didn’t removed un... See more

Company replied

Rated 5 out of 5 stars

I recently purchased four island bar chairs. I have to say I am so..pleased with them. The quality of them for the money is excellent. They arrived 2 days earlier than the expected initial date of... See more

Company details

Written by the company

Hello! Welcome to the Stools and Chairs Trust Pilot page. Hopefully you're here to leave a wonderful review, or perhaps see what our brilliant customers are saying about us?


Contact info


4.0

Great

TrustScore 4 out of 5

137 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Madrid Bar Stools

Excellent, fast delivery. The bar stools are really good quality and a great price. Very easy to assemble (about 10 minutes per stool including unpacking) and very stable once assembled.

October 3, 2022
Unprompted review
Rated 1 out of 5 stars

Very disappointed with the stool that I…

Very disappointed with the stool that I ordered. The instructions were not clear and the foot frame did not align with the screw holes and it was impossible to tighten the screws. I have complained to the company regarding this and am awaiting a reply regarding returning the stool and a refund.

October 1, 2022
Unprompted review
Rated 5 out of 5 stars

Really Excellent and Recommended!!

I was abit dubious of the recent negative reviews posted, but considering the ratio of positive compared to the few negative ones I took a chance and ordered.
My order came on time with no issues by DPD courier service. The chairs were extremely well packed, the box corners were re-enforced, and the legs themselves were also really well and individually wrapped up. I was quite impressed actually!
I ordered the grey Cork chairs which were on sale. The chairs were as exactly as described, the colour was accurate to the image, the quality is superb and they are extremely comfy! …tbh I can’t actually believe how much of a great deal they were!!! …Absolutely would recommend buying from ‘stools and chairs!’ …I’m extremely happy :)

October 2, 2022
Unprompted review
Rated 5 out of 5 stars

I recently purchased four island bar…

I recently purchased four island bar chairs. I have to say I am so..pleased with them. The quality of them for the money is excellent.
They arrived 2 days earlier than the expected initial date of delivery given and they were delivered in the time slot given.
My husband had gone out so I started putting the chairs together myself. The instructions were easy to follow and if I can put them together at 63yrs old anyone can.
Thank you Stools and chairs.

October 1, 2022
Unprompted review
Rated 5 out of 5 stars

I received the stools as promised in…

I received the stools as promised in three working days. The stools are even nicer than in the pictures. Great quality for the money I paid. Better than I’ve seen anywhere. Also easy to assemble. Great service. Couldn’t be happier with my purchase!

October 1, 2022
Unprompted review
Rated 5 out of 5 stars

Very pleased with my purchase

I was sceptical about ordering online without actually seeing the stools. They are priced a lot cheaper than other stools of similar style. However I am really pleased with them. They look a lot more expensive than they are. I would definitely use this company again. Highly recommend them. A*****

September 30, 2022
Rated 5 out of 5 stars

Fab company

Fabulous company to deal with.
Ordered 4 stools at an amazing price. Arrived within a couple of days. Well packaged and well made.

September 15, 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look