Storage4Crafts Reviews 

1,311
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 271 reviews, reviewers overwhelmingly had an excellent experience with this company. Customers consistently praise the high quality and sturdy construction of the products, noting their durability and attractive design. Many appreciate the ease of assembly or the efficient setup by staff. The overall service, including delivery, is frequently highlighted as outstanding, with people commending the efficiency, helpfulness, and polite demeanor of the staff. The 'white glove service' is often mentioned as a particularly positive aspect, ensuring smooth assembly, setup, and packaging removal. However, some customers also noted that occasionally, items or parts arrived damaged upon delivery.

What people talk about most

Product

Customers consistently note positive experiences with product quality, describing items as sturdy, well-made,... See more

Quality

Users describe positive interactions with quality, consistently praising the products as solid, sturdy, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the punctuality and efficiency... See more

Service

Customers consistently report positive experiences with the service, highlighting its excellence from... See more

Staff

Consumers consistently report positive experiences with staff, highlighting their helpfulness and efficiency.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delivery was as allocated. The driver was friendly and efficient, placing the items where we wanted them. Construction was relatively easy, although not every edge aligned perfectly, but overall i... See more

Rated 5 out of 5 stars

I purchased a knightshay cupboard at the NEC show which was delivered on 16th December 2025. The whole process from purchase to build was faultless and I have to highlight the service provided by... See more

Rated 5 out of 5 stars

hello, I was in desperate need of some new storage as had craft stuff all over my sitting room which is also my craft space, I bought a Knightshaye unit over six years ago and that was supposed to be... See more

Rated 5 out of 5 stars

Whilst the order took slightly longer than expected , communication was good. Delivery was exactly as advised, took advantage of the ‘ white glove service’ all done and dusted within an hour Exce... See more


Company details

  1. Craft Store
  2. Cabinet Store

Written by the company

All of our units are manufactured and designed in the UK by us. We are also crafters and so we try to design units that are useful for the different crafts and hobbies available.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,311)

273 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent to Superb

In my opinion the service and products from Storage4Crafts are superb. I now have purchased 19 units and am thrilled with every one. The advantage of being able to choose the types of wood being great. For the recent Instow 100 I chose cashmere and it matches the kitchen a treat and holds the tablecloths and placemats. It also holds the pet medication. Another unit sits by the TV table in the lounge and matches the other wood furniture. The sewing rooms hold the rest and are brilliant, they look just as good now as when they were first purchased. Delivery, service and quality make me keep coming back for more. When the Lundy came out I couldn’t believe just how useful it was and would not want to. be without it. Keep watching Storage4Crafts on Hobbymaker to see the new versions, you will not be sorry.

May 26, 2026
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Rated 5 out of 5 stars

Great service

Arrived on time. Very polite. Worked cleanly, not stopping, removed all packaging, I was overwhelmed with the quality of the unit!

May 25, 2026
Rated 4 out of 5 stars

Contact is good

Contact is good. Replies to emails were speedy and helpful. Would have been five stars except that the last of my three orders did not get dispatched and when it arrived the pickling list was wrong so I have to wait for replacements before constructing

May 21, 2026
Rated 5 out of 5 stars

So professional

So professional. Had a couple of issues and all sorted quickly with no fuss and the white glove service was amazing. Cannot recommend enough.

May 21, 2026
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Rated 5 out of 5 stars

Very happy with Storage4Craft product

Very happy with Storage4Craft product. I'd booked White Glove Delivery Service but item was delivered ready made so speedy delivery. Arrived within 30 mins of the estimated time, great service. Unit looks good and very sturdy. Has 6 castors to help spread weight of stored items. Very happy.

May 19, 2026
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Rated 5 out of 5 stars

Very good company for service

My order was delivered on date agreed. It was built and placed where I wanted by a very pleasant member of the team. He removed all packaging and left me tidy and ready to fill my new storage for crafts. This is my 10th s4c product. Lovely firm to deal with.

May 20, 2026
Rated 5 out of 5 stars

The STORAGE 4 CRAFTS Company is…

The STORAGE 4 CRAFTS Company is EXCELLENT and the CUSTOMER SUPPORT was without doubt second to none when I got into trouble assembling (my fault) the unit.

Full marks and many thanks.

Rod HARDIMAN 29th May 2026

May 29, 2026
Unprompted review
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Rated 4 out of 5 stars

Delivery was good.

Delivery was good.
When putting it together, there were a couple of bolts that were different than in instructions, also slightly shorter.
When screwing in the bolts the laminate kept splitting around the screw hole .
Unit works well

April 20, 2026
Rated 5 out of 5 stars

happiness with new unit

hello, I was in desperate need of some new storage as had craft stuff all over my sitting room which is also my craft space, I bought a Knightshaye unit over six years ago and that was supposed to be the answer to all my crafty requirements!!! so was very happy when I happen to come across the Exford unit, so smart and ideal, opted for self build this time and when all the boxes etc arrived I thought oh no! but my husband and nephew did a wonderful job in building it.

April 23, 2026

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