Storage4Crafts Reviews 

1,311
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 271 reviews, reviewers overwhelmingly had an excellent experience with this company. Customers consistently praise the high quality and sturdy construction of the products, noting their durability and attractive design. Many appreciate the ease of assembly or the efficient setup by staff. The overall service, including delivery, is frequently highlighted as outstanding, with people commending the efficiency, helpfulness, and polite demeanor of the staff. The 'white glove service' is often mentioned as a particularly positive aspect, ensuring smooth assembly, setup, and packaging removal. However, some customers also noted that occasionally, items or parts arrived damaged upon delivery.

What people talk about most

Product

Customers consistently note positive experiences with product quality, describing items as sturdy, well-made,... See more

Quality

Users describe positive interactions with quality, consistently praising the products as solid, sturdy, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the punctuality and efficiency... See more

Service

Customers consistently report positive experiences with the service, highlighting its excellence from... See more

Staff

Consumers consistently report positive experiences with staff, highlighting their helpfulness and efficiency.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delivery was as allocated. The driver was friendly and efficient, placing the items where we wanted them. Construction was relatively easy, although not every edge aligned perfectly, but overall i... See more

Rated 5 out of 5 stars

I purchased a knightshay cupboard at the NEC show which was delivered on 16th December 2025. The whole process from purchase to build was faultless and I have to highlight the service provided by... See more

Rated 5 out of 5 stars

hello, I was in desperate need of some new storage as had craft stuff all over my sitting room which is also my craft space, I bought a Knightshaye unit over six years ago and that was supposed to be... See more

Rated 5 out of 5 stars

Whilst the order took slightly longer than expected , communication was good. Delivery was exactly as advised, took advantage of the ‘ white glove service’ all done and dusted within an hour Exce... See more


Company details

  1. Craft Store
  2. Cabinet Store

Written by the company

All of our units are manufactured and designed in the UK by us. We are also crafters and so we try to design units that are useful for the different crafts and hobbies available.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,311)

273 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

Great customer service, I asked if they could hold my delivery for an extra week and they did. The storage unit was easy to build with easy to read instructions. Would recommend this company to anyone looking for craft storage

April 22, 2026
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Rated 5 out of 5 stars

Storage craft unit

Excellent service from placing my order to delivery and assembling the unit. I would recommend the white glove service the young man that delivered and assembled it worked very efficiently and removed all packaging with no mess left behind. Would definitely recommend

April 21, 2026
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Rated 5 out of 5 stars

Lovely Storage Unit

Whilst the order took slightly longer than expected , communication was good.
Delivery was exactly as advised, took advantage of the ‘ white glove service’ all done and dusted within an hour
Excellent service.
All that was left to do was fill all those lovely boxes - it didn’t take long !

April 27, 2026
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Rated 5 out of 5 stars

Craft unit

No problem with delivery service quality of the unit is very good and storage4crafts team are great if you have any problems they will get back to you highly recommend if you need any kind of storage

April 20, 2026
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Rated 5 out of 5 stars

Good experience overall, recommended!

My original delivery / assembly date was within 8 weeks of ordering but I had to change it due to holiday plans and so was delivered a month later which was perfect for me. The chap arrived promptly on the day that Storm Goretti hit, he was friendly and had the Knightshayes unit assembled within about 3 hours, taking all packaging away with him. Whilst I’m sure the unit is straightforward enough to assemble with 2 people I am glad I paid the extra for the “white glove” service.

January 8, 2026

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