Streets Ahead Estate Agents Reviews 1,051

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 299 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the staff's professionalism, friendliness, and helpfulness, noting their quick responsiveness and clear communication. Many appreciate the personalized approach and the effort made to understand individual needs, making the process smooth and stress-free. The service is consistently described as excellent, with people feeling well-supported throughout their interactions. However, some people were dissatisfied with the company's handling of end-of-tenancy matters, citing ignored emails, unanswered calls, and a lack of accountability. A few other people also felt that communication was sometimes dismissive or unhelpful, and that key property issues were overlooked.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism, kindness,... See more

Service

Users describe positive interactions with service. Many customers praise the professionalism, helpfulness,... See more

Customer service

Customers had positive experiences with customer service. Many reviewers highlighted excellent communication,... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers praise the quick replies... See more

Location

Reviewers highlight positive aspects of location. Customers express satisfaction with finding suitable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a great experience working with Maya as our house agent. She was very kind, patient, and supportive throughout the entire process. From the beginning, she guided us step by step, making eve... See more

Rated 5 out of 5 stars

I went to view a property in Croydon and Kacey was so attentive and pointed out the different features that made the property so attractive. Although I didn't settle for the property she continues t... See more

Rated 5 out of 5 stars

Sofia was brilliant and responsive from day 1. She heard our needs and understood our position, and if there was an issue, she would be effectively communicative. She also would call and update us whi... See more

Company replied

Rated 5 out of 5 stars

Had a great experience with streets ahead. Spoke with a young man called Adem who provided an excellent service from start to finish. The whole process smooth and stress-free. The knowledge and attent... See more

Company replied


Company details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 86% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Great Experience

I recently represented a buyer on a transaction in South Norwood with my property finding Company WelcHome International where Tyrique acted as the sales agent, and I couldn't have asked for a better professional to work across from.

Real estate transactions are often complex, but Tyrique’s proactive communication and solution-oriented approach made the entire process seamless. He is incredibly knowledgeable about the South Norwood market, transparent with all parties, and stayed dedicated to ensuring we reached a successful completion.

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Great Communication

⭐️⭐️⭐️⭐️⭐️ Great Communication
“What stood out most was their excellent communication. They responded quickly to messages and calls, and always kept me updated. The process was transparent, and I felt supported the whole way through.”

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

What a great service I have been…

What a great service I have been receiving from Adam. My self and my daughter have specific needs in our property search. Adam has listened to them and takes into account all of those needs when sending us properties. Great customer service. Thank you. We look forward to securing a property very soon. I have set a date but the customer service with Adam is still ongoing.

April 8, 2026
Unprompted review
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Rated 5 out of 5 stars

Kacey was great!

Kacey was very friendly, efficient and had exceptional local knowledge. She answered every question relating to my viewing plus made me and the existing tenant feel at ease. Definitely recommended.

April 28, 2026
Unprompted review
Rated 5 out of 5 stars

Great support from adem.

Adem have been amazing and helpful in my search for a place. Though we are yet to get a place, he's been updating us regularly. He is so patient and ever ready to support.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Adam from Street Ahead Estate Agency…

Adam from Street Ahead Estate Agency was very professional and helpful throughout the process. He responded quickly to queries and made everything smooth and straightforward. Really appreciate his support and would recommend him.

April 28, 2026
Unprompted review
Rated 5 out of 5 stars

Professional, Honest, and Reliable

After a really frustrating experience with other agents,we met Maya who genuinely cared and delivered. They were professional, honest, and incredibly supportive throughout the whole process. They listened to my situation, acted quickly, and helped me secure a great place to let without any stress. I’m truly grateful for their help and would highly recommend them to anyone looking for a reliable and trustworthy agent.

April 20, 2026
Unprompted review
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Rated 5 out of 5 stars

A pleasure!

Aibha was an absolute saviour with our search, both myself and my partners couldn’t thank her and the team for all their help in making the process so easy!

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Jasmine has been very help and…

Jasmine has been very help and attentive with my searches and enquires, she shows that she cares about the customer and I am happy with my experience with her.

April 25, 2026
Unprompted review
Rated 5 out of 5 stars

South Croydon Property Search

Aibha was very helpful in helping us find the right place in the South Croydon area. She answered every question we had and helped us move through the process smoothly. I can recommend Street Ahead Letting Agency to anyone without hesitation.

Thank you again, Aibha.

April 25, 2026
Unprompted review
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Rated 5 out of 5 stars

Street Ahead are trained to put smile…

Street Ahead are trained to put smile on your faces. My experience with one of their Staff AIBHA was a wow experience, she is patient and coordinated in all process until the last day of collecting the keys. For me I would recommend Street ahead to my enemies that is how good they are.

April 25, 2026
Unprompted review
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Rated 5 out of 5 stars

Wonderful experience

I had a wonderful experience with Street Ahead. Aibha took the time to understand my needs, paid attention to every detail, and made the process of finding my dream home smooth and enjoyable. Highly recommended.
Thank you Aibha.

February 21, 2026
Unprompted review

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