Streets Ahead Estate Agents Reviews 1,051

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 299 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the staff's professionalism, friendliness, and helpfulness, noting their quick responsiveness and clear communication. Many appreciate the personalized approach and the effort made to understand individual needs, making the process smooth and stress-free. The service is consistently described as excellent, with people feeling well-supported throughout their interactions. However, some people were dissatisfied with the company's handling of end-of-tenancy matters, citing ignored emails, unanswered calls, and a lack of accountability. A few other people also felt that communication was sometimes dismissive or unhelpful, and that key property issues were overlooked.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism, kindness,... See more

Service

Users describe positive interactions with service. Many customers praise the professionalism, helpfulness,... See more

Customer service

Customers had positive experiences with customer service. Many reviewers highlighted excellent communication,... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers praise the quick replies... See more

Location

Reviewers highlight positive aspects of location. Customers express satisfaction with finding suitable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a great experience working with Maya as our house agent. She was very kind, patient, and supportive throughout the entire process. From the beginning, she guided us step by step, making eve... See more

Rated 5 out of 5 stars

I went to view a property in Croydon and Kacey was so attentive and pointed out the different features that made the property so attractive. Although I didn't settle for the property she continues t... See more

Rated 5 out of 5 stars

Sofia was brilliant and responsive from day 1. She heard our needs and understood our position, and if there was an issue, she would be effectively communicative. She also would call and update us whi... See more

Company replied

Rated 5 out of 5 stars

Had a great experience with streets ahead. Spoke with a young man called Adem who provided an excellent service from start to finish. The whole process smooth and stress-free. The knowledge and attent... See more

Company replied


Company details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 86% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

I’d like to thank Maya in the Croydon…

I’d like to thank Maya in the Croydon Central branch for her excellent assistance in helping me seek a new rental property for my family. She was a delight to work with and would definitely recommend this agent if you are looking for a rental!

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

After months of searching for the right…

After months of searching for the right property, I’m so grateful to Kacey for helping me finally find the perfect place. She was incredibly helpful throughout the entire process and consistently went above and beyond to make things easier for me.

What really stood out was her proactive approach. I never once had to chase her for updates. She always kept me informed and was even reaching out on weekends to make sure everything was moving forward smoothly.

Even after I moved in, Kacey took the time to check in and make sure everything was perfect, which really shows how much she cares about her clients.

Kacey made what could have been a stressful experience feel straightforward and manageable. I wouldn’t hesitate to recommend her to anyone looking for property.

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

Helpful advice.

My overall experience was great, had a brief phone call with your representatives Aibha, she was very polite and professional. Took the time to listen carefully to my questions and provided clear, helpful answers without rushing the conversation.

April 24, 2026
Unprompted review
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Rated 5 out of 5 stars

Professional

Ava has been an absolute star. Always ready to help with a friendly face. Her professionalism is second to none. I definitely recommend Ava.

April 9, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent company

Thrilled with my experience using Street Aheads, Couldn't fault Aibhas service, very polite, professional and helpful.

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Aibha

Aibha was really helpful and her communication throughout was very impressive!

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

Just wanted to leave a small message…

Just wanted to leave a small message for all the help and hard work the team put in. From enquiring and to getting the keys done so smoothly with no hassle, great comms, professionalism & it was nice to have someone with genuine attention to what my needs were, Sofia was great help and an absolute star with everything, she deserves the recognition.

April 8, 2026
Unprompted review
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Rated 5 out of 5 stars

Jasmine has been an exceptional help…

Jasmine has been an exceptional help with assisting us looking for a new property.
Her enthusiasm and knowledge has really helped us short list suitable listing's without being bombarded and encouraged to view every house in our budget like most agencies.

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

Maya was so friendly and helpful when…

Maya was so friendly and helpful when giving me advice on my property search, she arranged multiple viewings for me and gave me plenty of information on each property. Would definitely use this agents again. Thank you again Maya!

March 10, 2026
Unprompted review
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