The booking with Stress Free car rentals was easy quick with no problems. But the car rental company Drivalia which we have used for years and 6 times this year have a few new staff members and the s... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About StressFreeCarRental.com
Written by the company
Stress Free
stressfreecarrental.com Find cheap car hire - with no hidden fees.
Transparent
Offering a radical level of transparency, with clear transparent pricing ,and no hidden fees.
With Stress Free Car Rental, you'll always know in advance what you need to pay. There are no hidden costs to creep up on you at any time. We're totally clear up-front about each car hire company's insurance excesses and/or security deposits - so you can rent a car with confidence, every time.
Trusted
Working with the most trusted names in car hire, stressfreecarrental.com also offers multiple currency options, and ensures it’s never been easier to compare the prices of luxury hire cars, 5-7 seater people carriers, economy cars, minibuses and coaches. No credit card, no problem! And no hidden extras - guaranteed. Just look at our recent reviews here and on reviews.co.uk
Contact info
125 Deansgate, M3 2BY, Manchester, United Kingdom
- help@stressfreecarrental.com
- stressfreecarrental.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Transparent and Cheap!
Very transparent process and fees, with a competitive price that still let me secure my dream car! Very happy :)
Their staff are friendly
Their staff are friendly, welcoming and had a good experience with them. Only one suggestion I would have to give, when ever choose full insurance make sure this is with same company as rental car.
Quick, but lacking info
It was a quick and easy booking, but there lacked information about the local fees for border crossing.
It just vaguely stated "fees will apply" which I hope I can trust google with a cap at €30-50
Great service
Good system for collection. Staff were very helpful and we received a good car. Thank you.
got different car than expected
got different car than expected, but was an upgrade
car was clean
staff was helpful
everything went smoothly
Scammed and lack of concern from the site
I used this site and was scammed as a result. I found and paid for a rental agreement and the insurance, the company it advertised was using a different name/car and scammed me out of my money and i also paid this site for the insurance which did absolutely nothing in the end. i raised my concerns especially after being scammed, threatened and attacked by the company they chose to advertise and my concerns the company were falsely advertising under a different name and they couldnt give a damn.

Reply from StressFreeCarRental.com
Easy and straightforward
intuitive instructions
Great service
Efficient service
2 customers in the rental queue used…
2 customers in the rental queue used this company. Both were not allowed to use their documentation and charged an additional £400 for the week rental. No contact number. Sat waiting for online service for 1 hour. No reply. Stranded on malaga thanks to stress free.

Reply from StressFreeCarRental.com
Great experience after a late flight
Our rescheduled flight arrived 90 minutes late. Enterprise kept the desk open especially to make sure we had our car and we had a great hire experience at a good price. Thanks to the staff who went the extra mile
Overall good but be careful
The booking process was fairly straightforward, and the price was competitive. The airport pick-up was provided as advertised, and we were given a decent-sized SUV, which was suitable for our needs.
However, there were several issues with the overall experience. The car was dirty when we collected it and had an empty fuel tank, which was disappointing.
Although I had purchased additional insurance separately, OK Mobility appeared unhappy that I had not taken their insurance policy instead.
The paperwork and vehicle handover also took quite a while, which made the collection process more time-consuming than necessary.
On returning the vehicle, it felt as though the staff were looking carefully for faults. When they were unable to find any issues, they then commented that the car was dirty and needed to be washed.
I showed them the photographs I had taken at the time of collection, clearly showing that the vehicle was already dirty when we received it. They had no response to this.
Drop off very convenient, professional and friendly service
Drop off very convenient, Madeline provided excellent service. She is very professional and friendly. She is a great representative for Alamo
It was very easy and quick to get the…
It was very easy and quick to get the car. The staff was very friendly. The car was clean and ready to go.
Thanks
exceptional service
quick, easy, stress free. The courier driver one of the most helpful employees I've come across, couldn't do enough for me especially when I realized I'd misplaced my glasses. First class service.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







