StressFreeCarRental.com Reviews 

31,218
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 9,378 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the booking process, noting that reserving a vehicle online is exceptionally quick, straightforward, and consistently offered at a very competitive price. Travelers also appreciate the incredibly helpful and welcoming staff members at the locations who ensure that vehicle pick-up and drop-off procedures remain completely seamless. However, some customers also noted unexpected extra fees at the rental desk and difficult experiences regarding optional insurance or additional unexpected service charges. A few consumers experienced frustrating long delays or communication issues with local partner offices when trying to resolve sudden documentation problems.

What people talk about most

Service

Consumers find service to be positive, highlighting efficient and helpful staff during car collection and... See more

Staff

People report positive experiences with staff, highlighting friendly, welcoming, and helpful service during... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that everything from the website... See more

Booking process

Clients share positive opinions on booking process, noting that the platform is quick, straightforward, and... See more

Price

Customers consistently note positive experiences with price, highlighting competitive rates and affordable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Booked Keddy (Europ) car at EDI airport using StressFreeCarRental. Really happy with their service. Cancellation is allowed till 2 days before journey. Tip: You do need to remember alert for last d... See more

Rated 5 out of 5 stars

The booking with Stress Free car rentals was easy quick with no problems. But the car rental company Drivalia which we have used for years and 6 times this year have a few new staff members and the s... See more

Rated 5 out of 5 stars

quick, easy, stress free. The courier driver one of the most helpful employees I've come across, couldn't do enough for me especially when I realized I'd misplaced my glasses. First class service.

Rated 5 out of 5 stars

Pick up and subsequent drop off was a breeze. Very friendly staff. The dedicated area for dropping off rental cars was so excellent, and so easy, and more airports should really do the same. Extremely... See more


Company details

  1. Car Rental Agency
  2. Car Leasing Service
  3. Online Marketplace
  4. Search Engine Company
  5. Travel Aggregator

About StressFreeCarRental.com

Written by the company

Stress Free

stressfreecarrental.com Find cheap car hire - with no hidden fees.

Transparent

Offering a radical level of transparency, with clear transparent pricing ,and no hidden fees.

With Stress Free Car Rental, you'll always know in advance what you need to pay. There are no hidden costs to creep up on you at any time. We're totally clear up-front about each car hire company's insurance excesses and/or security deposits - so you can rent a car with confidence, every time.

Trusted

Working with the most trusted names in car hire, stressfreecarrental.com also offers multiple currency options, and ensures it’s never been easier to compare the prices of luxury hire cars, 5-7 seater people carriers, economy cars, minibuses and coaches. No credit card, no problem! And no hidden extras - guaranteed. Just look at our recent reviews here and on reviews.co.uk


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

31K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(31,218)

13,320 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Drop off great, info terrible

Drop off was very quick and efficient
the reason for the lack of 2 stars is due to the lack of information from stressfreecarrental about the drop off location and even the collection, they told me very specifically on their website and in emails that the gobycar offices were off site and I needed to travel away from the airport to collect the car when the rental offices were in fact on the airport

September 4, 2026
Rated 4 out of 5 stars

There good with finding good…

There good with finding good prices.However they try and fob you off with their own insurance which is never recognised by the rental companies.And then you pay again for insurance with the rental company.

September 5, 2026
Rated 5 out of 5 stars

Very friendly service

No queuing. Very friendly and helpful reception. Car provided was as booked. Only downside would be the longish outside walk with bags to the open car park when the weather is bad.

September 4, 2026
Rated 5 out of 5 stars

Gold Star car Rental Alicante

The rental Guys at Goldstar were great, explained directions to the car, condition and any extra charges that may apply which was very helpful.
The vehicle was new with just 5000 miles on it, very clean, also stress free return after the holiday. Well done Goldstar…,

September 4, 2026
Rated 5 out of 5 stars

First booking attempt was rife with…

First booking attempt was rife with form issues, including an unexpected problem with my age (senior). The second attempt had no problems whatsoever. The insurance protection was more affordable than most. I appreciate that the reservation can be canceled.

September 4, 2026
Rated 5 out of 5 stars

The guy who rented us the car was very…

The guy who rented us the car was very professional and accommodating. We had a problem, and he did everything he could to resolve it in a very honest and trustworthy way, which really impressed us.

The car was perfect, and we didn’t have any issues with it at all. Overall, we had a very positive experience, and I would highly recommend him to anyone looking to rent a car.

August 30, 2026
Rated 5 out of 5 stars

The drop off experience was far better…

The drop off experience was far better than the pick up experience.
Again, beware, the walk to the terminal is kind of long, if you have a mobility issue. IAM, though, baffled as to why they would send me a text asking me when I would drop off the car.

September 3, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look