STS First Aid Reviews 

219
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Om my arrival Dave greeted all learners at the door which was very welcoming. Erika was our teacher for the two days and she made learning fun, patient and covered all areas of First aid . I really... See more

Company replied

Rated 5 out of 5 stars

Amazing 2 day comprehensive training. Wonderful trainers Emily and Jim answered all our many questions. Practiced as much as we wanted. Feel confident to deal with situations that arise in primary car... See more

Company replied

Rated 5 out of 5 stars

Jennifer was a very friendly and well informed trainer. Although it wasd a long day it passed quickly and she kept our attention throughout. She made it seem possible for us to take on this responsibi... See more

Rated 5 out of 5 stars

Great Training session, I found the face to face class based First Aid Training very enjoyable and easy to understand what was shown. The Trainer was briliant sorry forgot the name, got involved in... See more

Company replied

Company details

  1. First Aid Station
  2. Occupational Safety and Health
  3. Office Equipment Supplier
  4. Training School

Written by the company

Londons' most established and experienced first aid and safety company. Offering a full range of first aid courses as well as first aid supplies and defibrillators


Contact info

4.9

Excellent

TrustScore 5 out of 5

219 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(219)

22 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sue was absolutely brilliant

Sue was absolutely brilliant, she was so warm and welcoming.
Sue's teaching style suited all of the attendees! She kept us engaged and e thoroughly enjoyed ourselves whilst learning! Sue didn't do the generic read from PowerPoint slides, she explained things in a very down to earth way, and usually referred to a real life emergency she has attended, stories like these can be hard to hear, but stick in your mind, and should we cross a situation like this, I have every faith myself, and my colleagues who were in Sue's class, could handle appropriately.

Sue did everything at our pace of learning, and also stopped to answer any questions (which was lots, haha) not only did she answer our questions efficiently and simply, but she always remembered where we got up to before the question was asked.

The whole session flowed brilliantly, Sue also remembered all of our names, and would address us personally, which was a really lovely touch.

We laughed, we watched some seriously scary videos, but most of all, we learnt some crucial life skills, which if we ever have to perform, will hopefully save a life!

Thank you Sue from all the Addison Lee crew! We look forward to bringing you back to the business soon!

July 27, 2022
Unprompted review
STS First Aid logo

Reply from STS First Aid

Thanks so much for the feedback, Emily, its great to hear you enjoyed it so much! Let's hope you don't have to use too many of the skills you learnt! Thanks again... look forward to seeing you on the next one!

Advertisement
Rated 5 out of 5 stars

Natasha was an amazing instructor

Natasha was an amazing instructor, super informative and knowledgeable. She ensured the atmosphere was comfortable and as a result, the overall experience was perfect. I passed the course!
I would definitely recommend this course for anyone who wants to become a certified first aider.

Thanks Natasha!

July 20, 2022
Unprompted review
Rated 5 out of 5 stars

Fab first aid with Mary

I found the course really helpful and informative. Mary, our trainer, was fab. I feel much more confident about first aid.

July 19, 2022
Unprompted review
STS First Aid logo

Reply from STS First Aid

Hi, Mary is great isnt she; I am glad to hear you enjoyed it and found the course beneficial.. many thanks

Advertisement
Rated 5 out of 5 stars

Good training

Good training - informative and well paced.

July 19, 2022
Unprompted review
STS First Aid logo

Reply from STS First Aid

Thanks Wendy, glad you enjoyed it and found it informative. See you again on the next one!

Rated 5 out of 5 stars

A Very Good First Aid Course

This was my refresher course and I enjoyed it. There was a very good interaction between the lecturer and the participants as well as sharing of personal experiences related to the course.

July 14, 2022
Unprompted review
STS First Aid logo

Reply from STS First Aid

Hi Roger, thats great to hear. Thanks very much for the feedback and look forward to seeing you again

Rated 5 out of 5 stars

Erica was an amazing teacher

Erica was an amazing teacher, great to see someone who is passionate about their job. Erica kept as all engaged and the course covered everything we needed.

July 12, 2022
Unprompted review
STS First Aid logo

Reply from STS First Aid

Glad to hear you enjoyed it Roisin; thanks so much for your feedback...

Rated 5 out of 5 stars

Erika was well educated and a lot of fun to work with

Was very enjoyable and not a single question went unanswered. Erika was well educated and a lot of fun to work with and I look forward to attending her next course.

July 12, 2022
Unprompted review
STS First Aid logo

Reply from STS First Aid

Thanks George, we are really pleased you enjoyed it. Look forward to seeing you on the next course

Advertisement
Rated 5 out of 5 stars

Excellent First Aid training

The First Aid training provided by STS was engaging, fast paced, and delivered by a trainer with a lot of relevant knowledge. Really happy with the training received.

July 12, 2022
Unprompted review
STS First Aid logo

Reply from STS First Aid

Thats really nice to hear; thanks for the feeback. Many thanks

Rated 5 out of 5 stars

great course really informative and…

great course really informative and loads covered, teacher is great and engaging too!

July 12, 2022
Unprompted review
STS First Aid logo

Reply from STS First Aid

Hi, thanks for the feedback; really pleased to hear you enjoyed it

Advertisement
Rated 5 out of 5 stars

Fantastic trainer ( Natasha) explained…

Fantastic trainer ( Natasha) explained everything in detail but also made if fun and enjoyable. Covered everything with a model for each first aid situation.

July 4, 2022
Unprompted review
STS First Aid logo

Reply from STS First Aid

Thanks Zuhre, thats great to hear. Look forward to seeing you again

Rated 5 out of 5 stars

Pleasant and helpful

The course was really helpful and enjoyable, Hannah made that all the people were involved working all togheter on teams and the enviroment created was very comfortable and pleasant, also she explained and solved any question clearly and easy to understand,such a great experience.

June 28, 2022
Unprompted review
STS First Aid logo

Reply from STS First Aid

Thanks Mario, thats great to hear and we look forward to seeing you on the next one!

Rated 5 out of 5 stars

STS is becoming our 'go to' first aid…

STS is becoming our 'go to' first aid training organisation. Being able to have up to 12 in the group makes it much better value that individual training and refresher courses from other providers. Having face to face training also enables course members to ask for clarification in any aspects of the training.

June 22, 2022
Unprompted review
Rated 5 out of 5 stars

Very good

This is my 2nd time doing first aid training at STS medical and both times have been very enjoyable.

June 22, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

OAE First Aid Training

Having Erika as a trainer for the First Aid course was amazing; she is very engaging, super interactive and incredibly knowledgeable. The information provided to us was sufficient, we really learned so much!

June 14, 2022
Unprompted review
Rated 4 out of 5 stars

Great!

I really enjoyed the course and Roy was a great trainer. Drawing on his personal experiences as part of the course made it more interesting. I did find the one day course pretty intense but feel confident I could deal with any situation that requires first aid assistance.

June 13, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look