Student Roost Reviews 

794
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Looking at 146 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the staff for being friendly, helpful, and approachable, often available around the clock. Many also appreciate the convenient location, often close to city centers and transport links, and enjoy the various community activities. However, many people report significant issues with the quality of facilities and maintenance. Common complaints include rooms being unbearably warm, broken lifts, and persistent problems with hot water or drainage in showers. Some customers also experienced issues with cleanliness standards, delays in maintenance, or unhelpful staff regarding specific problems.

What people talk about most

Staff

Consumers generally report positive experiences with staff, describing them as lovely, friendly, and very... See more

Facilities

People report ambiguous experiences with facilities, with some praising the lovely and cozy rooms, good... See more

Location

Clients share ambiguous opinions on location, with many reviewers praising its convenience for university and... See more

Service

Reviewers highlight ambiguous aspects of service, with some expressing overall satisfaction and positive... See more

Quality

Reviewers mention negative feedback about quality, with many reporting issues such as loud bathroom fans,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

very lovely staff, especially Shayne and Gabriella. stayed here for two years, overall good experience and good value for the location. also got lucky with my room;) a little loud occasionally due t... See more

Company replied

Rated 4 out of 5 stars

Excellent accommodation close to the town centre. Staff are friendly and helpful and always willing to help ans solve any issues. Excellent value for money as there are no hidden extras.

Company replied

Rated 4 out of 5 stars

Mealmarket it’s a great place to live. It is very close to bus stops for both RGU and Uni of Aberdeen. The staff are lovely and are available 24/7. The main criticism about the accommodation is how ex... See more

Company replied

Rated 2 out of 5 stars

Staff are very friendly and helpful. Rooms upon arrival are nice. Staff however have zero standards with cleanliness levels between flat mates and overall checks are non existent. Flats are incredibly... See more


Company details

  1. Property Management Company
  2. Real Estate Rental Agency
  3. Serviced Accommodation
  4. Student Dormitory
  5. Student Housing Center

About Student Roost

Written by the company

At Student Roost, we provide student accomodation across more than 20 cities in the UK.

We know that there are lots of student accommodation options available to you, so we work hard to go the extra mile. That's why when you leave us a review, whether it's good our bad, we listen. We will never delete your reviews or ignore your feedback. It's hearing from you, that helps us to continue to improve.

We’re in great locations and offer comfortable rooms, convenient facilities and friendly teams who are onsite 24 hours a day – so whether it's a lost key, collecting a parcel or just a friendly chat, we’re always here for you.

It’s simple: we want to provide the very best experience for you to make the most of student living.

Book your room today – we'd love you to stay.


Contact info

3.4

Average

TrustScore 3.5 out of 5

794 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 82% of negative reviews

Typically replies within 1 week

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3.4

All reviews

(794)

143 reviews in the last 12 months

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Rated 5 out of 5 stars

Such lovely and helpful staff

Such lovely and helpful staff, if you have any difficult situations with flatmates, they'll talk you through next steps that you can take for your safety and wellbeing. I specifically stayed at Buchanan View and cannot recommend it enough purely because of how rare it is to find such supportive staff members. Many thanks to Tiegan in particular!

July 12, 2026
Rated 2 out of 5 stars

Stay there if you want to hate ur life

Stay there if you want to hate ur life, awful people, no one speaks english, flatmates we’re dirty as ever, had silverfish the whole year, showers are always blocked,shoutout mark in reception though he was lovely, good location but not good for socialisation.

July 12, 2026
Rated 3 out of 5 stars

Good staff

Staff were very nice and ran the accomodation well and the facilities the accommodation provided were lovely. Although, the room itself was questionable as it was clearly maintained lazily as the walls weren't painted properly so they were easy to stain while cleaning and they didn't fix damage from previous tenants. If you're staying in Home Park, Bournemouth your experience will be just fine just document ALL damage so they won't find a reason to fine you.

July 12, 2026
Rated 3 out of 5 stars

I loved my time at St David’s student…

I loved my time at St David’s student roost. The staff were nice and accommodating. I genuinely loved my room and the people I shared the flat with, just not their habits, such as partying around 4am, making noise and slamming doors, leaving the dishes and trash out. It was genuinely hard to go into the shared space at times. The other problem I had was maintenance. I had this problem were there was no drain cover in my bathroom and I had sent out an email on two separate occasions and all those times, I’d go to the portal and it would say that the repair had been completed meanwhile no one had even come to fix the issue. I even sent out an email the second time and explained this and they said they would fix the issue but they never did. That’s one thing I didn’t love about staying there. Also my package got stolen. The delivery company said delivered but reception said they didn’t have it. It was a very confusing and stressful week Overall it was a good experience for my first year but not that great.

July 5, 2026
Rated 3 out of 5 stars

The facility

The facility was good for me. It’s like clean and kind staff. But I felt like there was a little bit of old. Also, my flatmates could not respect other flatmates.

July 12, 2026
Rated 1 out of 5 stars

The stay was disappointing

It’s been disappointing lately. For more than a week the lift wasn't working, even during the hottest period, and then the Wi-Fi stopped working too, which made the stay very difficult. The lift also seems to break down repeatedly, suggesting it's an ongoing issue.

July 12, 2026
Rated 4 out of 5 stars

It was quite nice..A lot of activities…

It was quite nice..A lot of activities throughout the year even though i did not participate😭😭 only thing is i kept asking maintenance to unblock my shower drain.. they would come to “repair” it but it would still be the exact same. Was a problem for the entire year

July 12, 2026
Rated 5 out of 5 stars

I love my accomodation so much I booked…

I love my accomodation so much I booked it again for next year! The rooms are amazing and lovely and cozy which is a biggy for me as I came from a very family home and I thought I would struggle in uni, but my student roost definitely made this not become an issue! The staff aswell are lovely and always happy to help!

July 12, 2026
Rated 3 out of 5 stars

Amazing staff, but room standards could be upped a bit

I had lived at Great Patrick for my second year of uni but stayed here at Little Patrick for my final year. The staff here are absolutely lovely and very receptive to all kinds of concerns. There are regular social events that go on and a lovely social space where you can go to chill with people, watch TV or play games but also plenty of spots to study. However, when I got to my room it had clearly been left in a poor state by whoever lived there last, not even the bins had been taken out and the room was in a poor state which I had to thoroughly clean upon arrival. There were also some things missing from the room like a mattress protector and toaster so I had to get my own.
There are also two elevators in the building, but the main one was broken for several months on end, and when repaired kept regularly breaking, which was rather inconvenient. Though I believe this was due to issues with their elevator/building maintenance groups, not sure though.
I lived in a studio apartment which was nice overall, generally comfy bed, nice bathroom, desk and nice extra table with chairs, but the level of insulation in that room was so bad that I needed a fan and wore shorts even in the winter (so as the weather got warmer it got near unbearable, especially as someone who had to do coursework on a computer…). It’s also just a personal nitpick but the desk was near the door in the corner rather than in natural light, which made that corner pretty dark and isolated. However it did mean I felt less perceived if I had the blinds up. You can easily look into closer people’s apartments and vice versa from the view I had which was a little intimidating sometimes haha but also cool to see the view with all the different apartments all around.
(You can easily pull down the blinds if you want, and in my room they were opposite my bed, so something I did to substitute a TV was I got myself a little screen projector and would project onto those blinds so it’s like I had a TV in bed! Spent some nice evenings cozy in bed playing games that way.)
I also wish that student accommodations overall had more desk space (as someone who’s lived in three different buildings), perhaps they work for most people but as someone who had to set up a computer, after taking into account the amount of space the monitor and keyboard take up there’s not much room left to work with (even less as I also had a drawing tablet). So I’d often have to use my mouse with my elbow hanging off the desk which was rather uncomfortable, as well as with my monitor rather close to me. However I’ve seen that in pretty much every accommodation I’ve lived in so it’s not unique to here.
Other than those issues the room was comfortable, and had plenty of extra spots for storage such as under the bed, space behind the bed as well, an extra wardrobe etc. And also an extra little couch! But for how much you pay for it I do wish that standard was just a little bit higher. I think some of these things are just general student accommodation things though haha not just specific to this one. I don’t think this is a bad option if you’re looking for a place to stay, especially if you’re studying at Ulster uni in Belfast as it’s right by it, the location is great and very convenient, just a short walk away from city centre and with bus stops all around. I think I likely just got unlucky with my room with the person who stayed there last not bothering to clean it but I do wish it was cleaned by staff with a penalty to the person who stayed there as they clearly state that you need to clean the room before you leave.

July 9, 2026
Rated 4 out of 5 stars

The staff are amazing

The staff are amazing, extremely kind, helpful and respectful.

July 12, 2026
Student Roost logo

Reply from Student Roost

Hi there, thank you for taking the time to leave us a review. We are so pleased you have had a positive experience getting to know our team members and that you’ve found everyone to be so supportive and helpful. We really appreciate the feedback! – Student Roost

Rated 3 out of 5 stars

This accomodation is really only good…

This accomodation is really only good for the lidl, the gym is good aswell, the rooms need to be taken care of better. They're not clean or refurbished for new tenants and they end up making the room look worse than it actually is

The staff are helpful in their own right, they do what they can and I respect them for it.

Maitenence urgency isn't the best. But not the worst. They could be better with responding to maitenence requests. The super high proprity requests I expect to be responded to in a timely manner.

Other residents are very loud and annoying when it's late. Id hear shouting. Running. And banging on mine or other doors at times as late as 3am

Not only this but the fire alarms are a nightmare to deal with. They go off almost everyday at random hours. Even on their drill days it doesn't go off at the time it says. And it happens way later. I've lost so much sleep and became much more irritable due to how overwhelming the alarms are. And I now get that same sound playing in my head sometimes. Like I'm experiencing auditory hallucinations

The washer rooms are decent. It's not a pleasant sight when you see machines filled with detergent and also being out of order at the same time. I've been forced to use many methods to save money on washing.

Good for the lidl and distance to uni campus. Bad for alot of other things.

I personally wouldn't recommend staying long term. If you have no choice but to stay there then its your decision to stay long term or not. I'm not rebooting with them ever. I'm not satisfied with my stay

July 12, 2026
Rated 1 out of 5 stars

Worst student accommodation in…

Worst student accommodation in Leicester, the receptionist and maintenance team are all racist. Please do not come here

July 9, 2026
Student Roost logo

Reply from Student Roost

Hi there, thank you for taking the time to leave a review. We’d be keen to find out more about the issues you've raised, so that we can improve our services for current and future residents. You can contact your property directly with more information, or complete the Feedback and Complaints form on our website (www.studentroost.co.uk/feedback-and-complaints) and someone will reach out to you. We appreciate your feedback. - Student Roost

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