Subway Reviews 1,808

I would rate it 0 stars if I could. I have ordered from subway many times. I get the same turkey and cheese sandwich with pickles and lettuce. And never once have they gotten my order correct. Sometimes they’ll forget the cheese, sometimes they’ll add random things on that I did not order. They aren’t carefully making their sandwiches and will put random things on all the time. I am sick and tired of this it’s not okay.

Repeated violations of not providing the value of what has been ordered. My town has 2 subways. One close to my house, and one a little further away. The one a little further away provides exactly what is ordered and paid for. The one closest to my house continues to provide a standard sandwich despite the repeated orders for double meat. This subway underperformed and ripping customers off is the Missouri Ave location in West Plains, MO. The Southern Hills location in West Plains gives you what you paid for!

Not sure what is going on with Subway in Colorado Springs or surrounding areas. It appears that no one cares about the food or service being given to their customers. To no avail, we have been trying to get ahold of someone within the Subway Organization since mid October 2025 who gives a care. C’est la vie Subway.

I wanted to buy a 12 inch sandwich for my daughter and myself. I asked for half with teriyaki chicken and the other half grilled chicken. The server said she can't do that. I have been going to Subway's since they opened and in other countries. They ALL gave me the sandwich half one meat and the other half with another meat. She didn't speak English but barely. I couldn't even understand her. She was arrogant and wouldn't let me finish a sentence. She obviously had never been in a job that served people before. She was a smart aleck. This was today, January 13, 2026 about 1:00 or 1:30. How can they hire a person that doesn't speak English and so arrogant? I didn't make a scene but I will make reviews. This happened at the 2225k Wyoming Blvd near Menaul restaurant.

Absolutely wonderful service at the Cache Creek location, very courteous and friendly and the sandwiches were perfect, exactly as I asked them.

I rated this 5 star because the mc chicken was great just kidding I hate subway but I love maccas so I n am doing a fund-raiser for me to eat maccas all the time the fund raiser is at 9999$

I dealt with Jass at the Marpole Subway and was so impressed with her attitude, being so polite and courteous that I felt it necessary to write this review. Jass is a very great asset Subway and I come here only because of her

Subway #463 in Beeville, Tx sucks. First off they did not have the soups we wanted or the sandwich meat my husband wanted. My son ordered a cinnamon pretzel never got it but was charged for it. Also when we paid for the items we could get the cashier didn't give the right change back. This Subway has really gone downhill and makes all the others look bad. Hope you can do better soon.

$13 for a 6 inch , no lettuce , got to pay for beetroot by the time I changed one thing I ended up paying 16.80 for a tiny sub with stuff not on it because not available, I ask for substitute and answer is if I pay another $3

I highly suggest you hire new people because all I wanted was to eat in peace and people wouldn't stop talking shit about me to the point where I couldn't even enjoy my food and they lost my business never eating there again.

I have always loved subway, it’s my favorite place to eat honestly. I’ve never really had a bad experience, but today however it was so dirty in the subway I usually go to, which always is very clean. But the sandwich making area was just terrible, it was so dirty, it was not clean. When the worker rinsed off the knife, he starting hitting it on the underneath of the counter to dry it, which in my opinion is not sanitary.

Subway in Cedar Rapids IA.

I ordered from subway near Rodney street. My food arrived cold. I was also missing food from my order. The delivery driver was also very rude.

Ordered a TOASTED breakfast wrap came freezing cold and didn’t even bother to toast it this is the 3rd time on delivery I’ve asked for my sandwich to be toasted and they just cant be bothered absolutely disgusting will not be paying for my food when it arrives completely ignored instructions

This is more directed to Corporation than employees. First they take 14% of the employees tips. In the new year the tips will be added to the paycheck. The store was out of many items and the soda machine was not working. The workers were great but frustrated to have to tell customers that they did not have certain items available. We'll at least you do not have Jared representing Subway. That's a plus.

Everytime we ask for our sub to be toasted it never is. We even put in the notes of the online order PLEASE TOAST. It almost seems intentional that don't do it. Saturday we placed a large togo order only to get a call a half hour later that they were out of ham, meatballs and the bread we wanted. We call to complain and were told to call when a manager is working. Apparently the manager never works because they always say he or she isn't there

Horrible they got our whole order wrong and made us pick all the 100 of pieces of lettuce of our food and tasted like shit

Subway has gone way down the drain. My favorite was a foot long on flat bread steak and cheese. The flat bread has been replaced with a tortilla. I'm paying for a foot long but their tortilla is only about 5 inches. So what am I paying so much for? The staff don't speak English so communication is impossible. I ask for extra cheese and they just stare at me.

I visited the Subway at 9123 Old Annapolis Road in Columbia, MD. I had a coupon that clearly stated a free cookie with ANY purchase. I capitalized the word ANY in this review because that is how it appeared on the coupon. I asked to pay for a foot long cookie and get an individual cookie free. They told me that I had to buy a sandwich to get the free cookie. I told the cashier that the coupon clearly stated that it was free cookie with ANY purchase. The cashier refused to honor the coupon as stated so I left without making a purchase. I emailed Subway to express my concern about this matter and the owner responded. She said that she was sorry but totally ignored my question about why the coupon was not honored as stated. Since she did not answer my question, I emailed her again and asked her if it was accurate that a sandwich had to be purchased in order to get the free cookie. She did not respond to my question. I think she knows she is in the wrong and that is why she did not respond. Although it may seem like a small thing, businesses should be honoring coupons as stated. I have not been to this Subway (or any other Subway) since this happened and I do not plan on returning. I do not trust them to honor their deals. I am not going to waste my time going to Subway when I cannot trust them to honor their coupons.