Sunderban Asian Supermarket Reviews 390

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, including groceries, fish, and fresh produce, often highlighting the wide variety of available items. Many consumers appreciate the excellent delivery service, noting its speed, accuracy, and the careful packaging, especially for frozen and perishable goods. However, some customers also noted occasional issues with delivery dates not being met, with products arriving earlier or later than expected. A few people were dissatisfied with the quality of certain items, such as some fish, vegetables, or meat, and there were isolated instances of damaged products or incorrect items being delivered.

What people talk about most

Product

People report positive experiences with product quality and variety. Many customers praise the top-quality... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the top-quality dried fish, fresh... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast and efficient delivery,... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the quality of service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As usual, it is a hassle free shopping experience. I am quite regular at their online shopping with Sundarban for years now. They never disappointed us. It is very cordial to talk to the people over t... See more

Rated 5 out of 5 stars

Hi, I selected the delivery date on Saturday because I would be home and it was convinent. But it was delivered early. Please can you make sure to keep the delivery date as mentioned in the orde... See more

Rated 5 out of 5 stars

I received the product in good condition (comparatively) and earlier than the mentioned time. However, the only thing that could be improved is the chat box option; it is not humanized, so it did not... See more

Rated 5 out of 5 stars

Great experience shopping here. The dried fish (especially the Chepa Shutki) is top-quality. The green chilies are fresh and taste exactly like the ones back home. Will definitely be a returning custo... See more

Company replied


Company details

  1. Indian Grocery Store
  2. Asian Grocery Store
  3. Indian Takeaway

Written by the company

We are an Indian-Bangladeshi grocery store in Den Haag, the Netherlands. Established in the year 2003, and are proud to be one of the favorite Indian sub-continental store in The Netherlands and across the borders. Sunderban is the only grocery shop in mainland Europe who also sells all fresh and frozen products online through the webshop and deliver straight to your doorstep on the same day in the Hague and sarrounding areas or next day in the rest of Netherlands and Belgium. We are the largest seller of Indian and Bangladeshi fish like Hilsa (ilish) fish, Rohu, katla, Pabda, King fish, Black tiger shrimps, Lobster from Bangladesh and many more varieties of fresh water fishes. Fresh goat meat is one of our popular product. Sunderban is the most trusted place for all typical Bengali products such as Gobindobhog rice in Holland for the last two decades. Our homemade fresh food such as different types of Mutton, Chicken and vegetables Biryani, Specially Hyderabadi Biryani. Indian and Bangladeshi fish, chicken and mutton Curry. Freshly made Sweets as Laddoo, Gulab jamon and Rasmali also widely popular among our customers. Visit our store or order online today and feel the convenience.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

390 reviews

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Rated 3 out of 5 stars

Hi review about Sunderban.nl

Hi! Couple of weeks before I purchased first time through online from Sunderban. I bought fish , vegetables and meat. Fish( Rohu) is really good . Vegetables are not up to mark. Meat contains more fat and less Flesh. I will be happy to order fish again and will try to explore other dishes which are available online. I will think twice to buy vegetables. Moreover, they are not able to deliver on date as they committed. Infact they took few more days to deliver .

September 4, 2025
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Reply from Sunderban Asian Supermarket

Thank You for Your Order & Feedback

Dear Piyali Mukherjee,

First of all, thank you for ordering from our webshop. We truly value your trust in us.

Regarding the delayed delivery, as mentioned earlier, during the summer months, we do not dispatch perishable orders to avoid the risk of failed Saturday deliveries. We are, however, very sorry to learn that the vegetables did not meet your expectations. If you could let us know which specific vegetables were not up to the mark, we will be happy to make it up to you.

As for the mutton, we receive it from our supplier in sealed packets, and only on very rare occasions do we receive complaints. Most of our customers share positive feedback about its quality. Still, we take your concern seriously and will review this with our supplier.

We truly appreciate your willingness to order from us again and look forward to serving you better with your next purchase

Best regards,
Team Sunderban.nl

Rated 4 out of 5 stars

Loved the delivery at home experience

The hilsa was very tasty, but since I am from Kolkata, it is not the best I ever had.

The hilsa egg packing can be bettered, too much water content.

Also i ordered one mango pickle and another tamarind pickle, but instead got two mango pickles. However, I have to say that they compensated by adding two fuze teas and one pffed rice mix, although I didn't really want them. :)

August 19, 2025
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Rated 5 out of 5 stars

Very good quality and packing

Hi,

I selected the delivery date on Saturday because I would be home and it was convinent. But it was delivered early. Please can you make sure to keep the delivery date as mentioned in the order.

Thanks and Regards
Kaustav

July 31, 2025
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Rated 5 out of 5 stars

I received the product in good…

I received the product in good condition (comparatively) and earlier than the mentioned time. However, the only thing that could be improved is the chat box option; it is not humanized, so it did not respond as per my requirements. Additionally, my husband also tried to call the given number, but no one received the call.

July 14, 2025
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Rated 5 out of 5 stars

Highly Recommended!!!!

As usual, it is a hassle free shopping experience. I am quite regular at their online shopping with Sundarban for years now. They never disappointed us. It is very cordial to talk to the people over the phone and make adjustments even at the very twelfth hour also if that is really possible. They always put their sincerest effort is making your grocery fish or meat shopping a pleasurably experience without any hassles. Special mention about the top notch packing quality standards maintained. Special care is always taken to ensure the frozen and perishable food items are very appropriately packed and delivered. The delivery time is quite conveniently maintained and mostly very accurate thanks to their collaboration with PostNL. A wide variety of groceries spices food (fish and frozen both!!!) and special mention of the fishes and meats. Prices are very much reasonable even sometimes considering the exotic nature of some of them specially the specific fishes like Hilsa or Goat meats in non vegetarian or seasonal mango for example in fruits. Will look forward to our next order very soon!!! Very highly recommended if you are looking to experience a good service and good quality Indian type items groceries cereals or non-neg items (and even devotional items and selective utensils) delivered at your doorstep anywhere within Netherlands!!!

June 7, 2025

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