Very polite person on the phone, was not pushy or trying to talk me round. Very knowledgable about everything repeated stuff that I hadnt heard talked me through everything to make sure i was getting... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About SunLife
Written by the company
This is the SunLife
SunLife, the 200 year-old company
SunLife is one of the UK’s best-known financial services companies, dedicated to making things as straightforward and good value as possible, with benefits specially developed to meet the needs of everyone over 50. We help people protect their world, prepare for the future and pursue their ambitions – with services such as over 50s life insurance, our Guaranteed Inheritance Plan, and equity release.
Contact info
United Kingdom
- 0800 904 7674
- sunlife.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I feel happy with knowing things are coveted. will…
I feel happy with knowing things will be taken care of for my daughter when I'm gone. Sun life has provided this comfort and dealing with Sun life has always been trouble free.
It was very quick and straightforward…
It was very quick and straightforward to sign up.
Received information from Sunlife and…
Received information from Sunlife and all seems well. Thanks, all is well.
This is my second one easy to set up…
This is my second one easy to set up it's a good layout filling out the form
Was so easy to join and everything made…
Was so easy to join and everything made sense service excellent staff were very helpful and friendly
Everything was very easy and Marian was…
Everything was very easy and Marian was excellent.
Jay who answered my call
Jay who answered my call, was very polite, respectful & sorted out my new (2nd) policy with SunLife 🙂
Richard is fantastic rep for Sunlife
Brilliant service from Richard, articulate pleasant , friendly and knowledgeable, explained excellently my policy details.
Can only say Richard deserves pay rise .
Many thanks
So easy to navigate through the online…
So easy to navigate through the online forms and set everything up with no probing questions, my son and son-in-law recommended that I took this policy out, its truly given me piece of mind.
As usual a great experience.
As usual a great experience.
Unfortunately I don’t remember the agents name, but she was Fontana a credit to the company
I spoke with Matt a relaxed informative…
I spoke with Matt a relaxed informative clear speaking helpful person
He spent a long long time explaining things. Excellent.
Reassuring and helpful conversation…
Reassuring and helpful conversation with Jay over the phone today. I just wanted to boost my cover and it was sorted out in moments.
Great service.
Gareth explained all and made…
Gareth explained all and made experience easy and uncomplicated
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








