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SunLife Reviews 

26,539
•
TrustScore 5 out of 5

4.8

Life Insurance Agency
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Review summary

Created with AI, based on recent reviews

Considering 6,368 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being friendly, knowledgeable, and genuinely helpful, often noting their polite and non-pressuring approach during interactions. Many people highlight the exceptional customer service, appreciating how representatives explain complex details clearly and make them feel comfortable and at ease. Reviewers consistently found the online processes and applications very easy to use, straightforward, and remarkably quick to set up. Consumers describe the overall service as excellent, often noting a smooth, hassle-free experience that provides significant peace of mind and efficiency.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their friendliness, patience, and... See more

User experience

Users describe positive interactions with the user experience, often highlighting the ease and simplicity of... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the reliability and efficiency of... See more

Service

People report positive experiences with service, often highlighting its reliability, efficiency, and... See more

Website

Clients share positive opinions on the website, consistently finding it extremely easy to use for various... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I did it online, (so did my husband), it was very easy to do, and set up within minutes. In 6 months I will get a gift card which is nice. I feel reassured should anything happen to us now. Two day... See more

Rated 5 out of 5 stars

Your e-mail was so polite that I made a quick decision, because I sympathise with people if I don't add more which means things more expensive in the future for them than now! I hope they will be al... See more

Rated 5 out of 5 stars

Very pleasant gentleman called Jay handled our policies,quick and efficiently, he explained everything clearly and the whole prices was wuick and easy from beginning to end! Would definitely recommen... See more

Rated 5 out of 5 stars

I did a quote online but wasn't really happy with it so I came off received a telephone call from a lovely gentleman and he went though it with me made me feel so at eased and got me the right quote I... See more

Company details

  1. Life Insurance Agency

About SunLife

Written by the company

This is the SunLife

SunLife, the 200 year-old company

SunLife is one of the UK’s best-known financial services companies, dedicated to making things as straightforward and good value as possible, with benefits specially developed to meet the needs of everyone over 50. We help people protect their world, prepare for the future and pursue their ambitions – with services such as over 50s life insurance, our Guaranteed Inheritance Plan, and equity release.

Contact info

4.8

Excellent

TrustScore 5 out of 5

27K reviews

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4.8

All reviews

(26,539)

6,280 reviews in the last 12 months

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