Sunnamusk London - Wood Green Shopping Centre Reviews 79

TrustScore 4.5 out of 5

4.6

High Road, Hornsey, N22 6YQ London, GB


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Rated 5 out of 5 stars

I just wanted to take a minute to bring to sunnamusk attention that I had the best customer service experience with a lovely gentleman called Boris, he was friendly with a great smile and really made... See more

Rated 5 out of 5 stars

Helpful staff helping with patients and giving as much information as should.

Company replied

Rated 4 out of 5 stars

Yes good thank you purchase overall I’m satisfied. I would like to mention further which I’m not satisfied with I ordered the sunnamusk oils One of the oils Evanto was not full may have been al... See more

Company replied

Rated 5 out of 5 stars

Amazing service from the Lady at the Wood Green branch, you could tell she knew her stuff and she was super helpful and respectful!


Company details

  1. Perfume Store
  2. Cosmetics and Perfumes Supplier
  3. Cosmetics Store

Written by the company

Sunnamusk is a British fragrance house adored for its elegant and captivating scents inspired by the beauty of Arabia, led by co-founder Kazi Abidur Rahman. The Sunnamusk journey started in 2009 from humble beginnings on the streets of East London, where five brothers settled into the bustling Whitechapel market bringing an Eastern-inspired aroma to the heart of London. An unwavering commitment to a philosophy of ‘Fragrance First’ propelled Sunnamusk from market stalls to Malls and stores quickly opened across the United Kingdom and eventually into Europe. Today the Sunnamusk portfolio of products has expanded beyond Eau de Parfums to include heavenly home fragrances, rich perfume oils infused with our signature scents and bespoke fragrances available across a network of 36 exclusive Sunnamusk branded stores and ecommerce sites in 5 countries. Kazi Abidur Rahman, co-founder and brand director, remains the driving force behind Sunnamusk. His passion for design, graphics and video along with an expert nose for beautifully-formulated fragrance, has helped transform Sunnamusk from a small bespoke brand to an instantly recognised label. Sunnamusk invites you to embark on an immersive fragrance journey that inspires and enchants, making the world a more beautiful place, one scent at a time.


Contact info

  • High Road, Hornsey, N22 6YQ, London, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

79 reviews

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Rated 5 out of 5 stars

Amazing

Saif had immaculate customer service and is patient in helping choose the right perfume/oil to purchase.

He was so kind and polite. Very helpful with what I wanted and whilst waiting, he was always communicating, which was nice.. instead of purchasing 1 I ended up purchasing 3, and I can say with confident I don’t mind you guys taking my money any-day coz I am always happy with the end result 💗

July 11, 2021
Unprompted review
Rated 5 out of 5 stars

I am a man with no knowledge about the…

I am a man with no knowledge about the sunnamusk products and the customer care lady named Indre was really helpful after I explained to her no Idea about the product. She was treating me not only like a customer but also as gust. She made me to try from her best choice to my own choice with a great explanation for each products with original smile and patient.

Well professioned knowing about the product 100%.
Client service 100%
Handling different client's attitude 100%.

She is the right person on the right business floor. Indre.

Thank you a lot for your big support and my mom likes your choice and the way you present it.
Once again
Thank you so much !

May 11, 2021
Unprompted review
Rated 5 out of 5 stars

The workers was so kind and polite

The workers was so kind and polite. Very helpful with what I wanted...
While waiting, they was always communicating, which was nice.. both ladies working their always had a smile on there face which made me comfortable.

April 19, 2021
Rated 5 out of 5 stars

Amazing Service

Amazing Service , perfume is strong and smells beautiful , and a couple of samples which i like just as much spoilt for choice . Fast Service abd will be looking again in the future thankyou x

April 14, 2021
Rated 5 out of 5 stars

To be honest the perfume was larger and I love it

To be honest the perfume was larger than I expected and I loved that. After I applied the perfume at first I thought "it's alright" but as the the hours went on it smelt better and better. I am now in love with this perfume

February 2, 2021
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