Highly recommend customer service ( Seth) has been very helpful from start and ongoing and the installation engineers bird and Scott were very neat and tidy install and any questions I had they answer... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very helpful scaffolding company were so helpful even with a small sideway! The two gentleman who did the solar panel and electrical install really were amazing and so quick ! Quality installer s no m... See more
Company replied
I was worried that it was too good to be true. Solar panels and a battery I own and control without paying thousands up front. Using the savings on my electric bill to pay a monthly finance charge and... See more
Sunsave has been an excellent way to get into the solar panel without having to part with a lot up front. This makes life way easier to gain benefits early while also having a bit of piece of mind o... See more
Company replied
Company details
- Solar Energy Company
- Green Energy Supplier
- Solar Energy Contractor
- Solar Energy Equipment Supplier
- Solar Photovoltaic Power Plant
About Sunsave
Written by the company
Sunsave is on a mission to make solar accessible to all UK households with the UK’s first solar subscription, Sunsave Plus.
We’re committed to helping homeowners take control of their energy bills with our all-in-one solar and battery solution that removes the hefty upfront cost of solar, replacing it with a fixed monthly fee ☀️
As well as being a Which? Trusted Trader, we’re fully accredited with certifications from MCS, Flexi-Orb, RECC, EPVS, Trading Standards and more.
We’re also backed by a host of prestigious bodies and investors, including the UK government, Stuart Rose (previous Chairman of ASDA) and Norrsken, a top venture capital fund, giving you full confidence that we’ll complete your installation to the highest of standards.
Rest assured we’re here whenever you need us, during your installation or years down the line thanks to our talented team of solar experts, and our 20-year Sunsave Guarantee.
You can read more about us in The Times, The Telegraph or Sky News.
We’re committed to helping homeowners take control of their energy bills with our all-in-one solar and battery solution that removes the hefty upfront cost of solar, replacing it with a fixed monthly fee ☀️
As well as being a Which? Trusted Trader, we’re fully accredited with certifications from MCS, Flexi-Orb, RECC, EPVS, Trading Standards and more.
We’re also backed by a host of prestigious bodies and investors, including the UK government, Stuart Rose (previous Chairman of ASDA) and Norrsken, a top venture capital fund, giving you full confidence that we’ll complete your installation to the highest of standards.
Rest assured we’re here whenever you need us, during your installation or years down the line thanks to our talented team of solar experts, and our 20-year Sunsave Guarantee.
You can read more about us in The Times, The Telegraph or Sky News.
Get total peace of mind with our 20-year Sunsave Guarantee
Written by the company
- Only with Sunsave Plus - the UK's first solar subscription
- Remote monitoring
- We monitor your system 24/7 so we can identify and troubleshoot any issues as they happen.
- Free replacement parts
- We’ll keep your system in top shape. Free battery and inverter replacement included.
- Insured by Aviva
- Your system’s fully insured against damage, fire and theft for 20 years.
- Downtime cover
- We’ll compensate you for losses if your system isn’t working for a prolonged period of time.
Contact info
296 - 302 High Holborn, WC1V 7JH, London, United Kingdom
- 020 3868 3236
- contact@sunsave.energy
- sunsave.energy
Thinking about switching to solar?
4.8
Excellent
394 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really straight forward from initial…
Really straight forward from initial calls through to the system being commissioned. The people I spoke with were very knowledgeable, the team who installed were very accommodating and left the work area neat and tidy.
April 3, 2026
Unprompted review
Reply from Sunsave
Hey James 👋 Amazing to hear our team were informative on the phone, and tidy during your installation!
If you know someone else who might benefit, we've got a referral program so you can earn £250 each if a friend or family member goes solar with Sunsave. There’s no limit either, you can refer as many people as you like. Check your email for your referral link and full details 📧
Thanks for choosing Sunsave Plus ☀️
Good customer service helped resolve…
Good customer service helped resolve all issues. Good option for solar if you can’t afford large upfront cost. Saving money already!
February 26, 2026
Unprompted review
Reply from Sunsave
Hey Daniel 👋 We're so pleased to hear Sunsave Plus unlocked the power of solar for you, and that our service was top notch.
If you know someone else who might benefit, we've got a referral program so you can earn £250 each if a friend or family member goes solar with Sunsave. There’s no limit either, you can refer as many people as you like. Check your email for your referral link and full details 📧
Enjoy your energy bill savings!
The process from choosing Sun Save to…
The process from choosing Sun Save to instalment was seamless. I was kept informed of everything that was going on. The installers were fantastic and I was instructed on how to use the system. I was given follow up calls to make sure I was benefiting from my systems and making the best savings. I would recommend Sun Save to anyone thinking about installing a solar system. Thank you Sun Save.
February 26, 2026
Unprompted review
Reply from Sunsave
Hey Anthony 👋 Thanks so much for the review! It's great to hear your installation went smoothly, and that our team were supportive throughout the process, and afterwards!
If you know someone else who might benefit, we've got a referral program so you can earn £250 each if a friend or family member goes solar with Sunsave. There’s no limit either, you can refer as many people as you like. Check your email for your referral link and full details 📧
Enjoy!
Highly recommend
Straightforward, easy to follow and clearly explained service from start to finish.
Very happy with the lead-in process and installation.
Suited us very well as the costs are spread over several years at 0% interest. It’s the only way we could afford such an install.
Highly recommended company. Hope more people get to hear about them and utilise this great way of buying and installing solar panels.
May 8, 2026
Unprompted review
Reply from Sunsave
Hey Neil 👋 Thanks so much for taking the time out to leave us a review! We're so pleased to hear our solar specialists were clear and helpful.
If you know someone else who might benefit, we've got a referral program so you can earn £250 each if a friend or family member goes solar with Sunsave. There’s no limit either, you can refer as many people as you like. Check your email for your referral link and full details 📧
Enjoy your new solar system ☀️
Fabulous experience
Right from the offset I have had a fabulous experience. Great communication, on time, dates were kept..the installation was as expected. I sit found everyone helpful. For me it's the only way I could justify solar. And they delivered.
March 19, 2026
Unprompted review
Reply from Sunsave
Hey 👋 Thanks for taking the time out to leave us a review! We're so pleased to hear you've had a fantastic experience, and found our team to be so helpful every step of the way.
If you know someone else who might benefit, we've got a referral program so you can earn £250 each if a friend or family member goes solar with Sunsave. There’s no limit either, you can refer as many people as you like. Check your email for your referral link and full details 📧
Enjoy your new system ☀️
The agents helped with all the stages
April 23, 2026
Reply from Sunsave
Hey Paul 👋 Thanks for the review! We're so pleased to hear our solar specialists were helpful throughout the process.
If you know someone else who might benefit, we've got a referral program so you can earn £250 each if a friend or family member goes solar with Sunsave. There’s no limit either, you can refer as many people as you like. Check your email for your referral link and full details 📧
Thanks for choosing Sunsave Plus!
Solar Experts with exceptional customer service
Really good conversation with the sales person who explained everything in simple speak. Very clear information via email. From sign up through to sign off was brilliant. Great communication verbally and via email. The installers were gentlemen. Very polite, hard workers and left my home very tidy. I highly recommend this company. Thank you so much!
April 24, 2026
Reply from Sunsave
Hey Marina 👋 We really appreciate the review, and we're so pleased you've had a great experience.
If you know someone else who might benefit, we've got a referral program so you can earn £250 each if a friend or family member goes solar with Sunsave. There’s no limit either, you can refer as many people as you like. Check your email for your referral link and full details 📧
Thanks for choosing Sunsave Plus!
Great experience with Sunsave.
Sunsave were good all the way through from initial conversations to installation and setting up. Minor issue with scaffolders breaking a ridge tile but sorted very quickly.
Good communication and willingness to listen to customer as well as advise. I have decent knowledge and suggested some changes to equipment that once looked at showed to be looking like the best way to go. Staff have always been helpful and quick to respond.
I have a large capacity so generating alot more than we use and this is paying a good amount of money at the moment even though it's still only April. Actual generation has been above estimates so far since install in February.
Overall would definately recommend for a way to get into solar power at little initial expense.
February 12, 2026
Unprompted review
Reply from Sunsave
Hey Stuart 👋 Thanks for the review! We're so pleased to hear that you're generating more than expected, and that our team were so helpful throughout your installation.
If you know someone else who might benefit, we've got a referral program so you can earn £250 each if a friend or family member goes solar with Sunsave. There’s no limit either, you can refer as many people as you like. Check your email for your referral link and full details 📧
Enjoy ☀️
Liaising with Teagan was an absolute…
Liaising with Teagan was an absolute pleasure. She was very knowledgeable and answered all my questions with care and patience.
It also made a nice change to deal with a Solar provider who was not the over assertive pushy type.
Best of luck Teagan ⭐
April 8, 2026
Unprompted review
Reply from Sunsave
Hey Sharkey 👋 We're so pleased to hear that our solar specialist, Teagan, delivered a great service!
Best of luck ☀️
Thank You Sunsave
A fantastic service....everything progressed very smoothly, efficiently and professionally. We are very pleased with the investment we made from Sunsave to enable our own solar power production🌞......Great news for the £s in the pocket and great news for the environment!
Best of all.....our electricity bills have gone Down, down, down🎉
March 1, 2026
Unprompted review
Reply from Sunsave
Hey Beverly 👋 Thanks for taking the time out to leave us a review! We're delighted to hear your electricity bils have already decreased thanks to Sunsave Plus, and that the process was so smooth.
If you know someone else who might benefit, we've got a referral program so you can earn £250 each if a friend or family member goes solar with Sunsave. There’s no limit either, you can refer as many people as you like. Check your email for your referral link and full details 📧
Enjoy your new system!
Great team
Great team! Transparent information, great support, and excellent communication.
April 14, 2026
Reply from Sunsave
Hey Rodrigo 👋 Thanks for taking the time out to leave us a review! We're so pleased to hear our team were informative and transparent with you, and that we kept in touch.
If you know someone else who might benefit, we've got a referral program so you can earn £250 each if a friend or family member goes solar with Sunsave. There’s no limit either, you can refer as many people as you like. Check your email for your referral link and full details.
Enjoy your new system ☀️
Everything was explained very clearly…
Everything was explained very clearly and works were carried out on time and each step was done to a high standard, from scaffolding to solar panel installation
February 16, 2026
Unprompted review
Reply from Sunsave
Hey 👋 Thanks for taking the time out to leave us a review! We're so pleased to hear your installation went smoothly.
If you know someone else who might benefit, we've got a referral program so you can earn £250 each if a friend or family member goes solar with Sunsave. There’s no limit either, you can refer as many people as you like. Check your email for your referral link and full details 📧
Enjoy your new system!
Very easy to deal with and to arrange…
Very easy to deal with and to arrange all work would definitely recommend
February 19, 2026
Reply from Sunsave
Hey John 👋 Thanks so much for the review! We're so pleased to hear our team were easy to work with, and that you'd recommend us.
If you know someone else who might benefit, we've got a referral program so you can earn £250 each if a friend or family member goes solar with Sunsave. There’s no limit either, you can refer as many people as you like. Check your email for your referral link and full details 📧
Enjoy your new system ☀️
Great company
From start to completion of the installation everything was explained in a easy to follow way the people I spoke with were very helpful and understanding.
April 22, 2026
Reply from Sunsave
Hey Neil 👋 Thanks for taking the time out to leave us a review. We're so pleased to hear our team were helpful, and explained things clearly for you.
If you know someone else who might benefit, we've got a referral program so you can earn £250 each if a friend or family member goes solar with Sunsave. There’s no limit either, you can refer as many people as you like. Check your email for your referral link and full details 📧
Thanks for choosing Sunsave Plus!
good service
April 21, 2026
Reply from Sunsave
Hey Andy 👋 Thanks for the review. We're pleased to hear you had a good experience, but we want you to have a great one!
We’ve spoken on the phone and will be sending you some more information on the best tariffs to switch to.
Thanks,
Team Sunsave
I was updated regularly
I was updated regularly, process was fast and efficient. Would recommend Sunsave to anyone
April 21, 2026
Reply from Sunsave
Hey Robert 👋 Thanks for taking the time out to leave us a review! We're so pleased to hear you were kept updated, and that you'd recommend us.
If you know someone else who might benefit, we've got a referral program so you can earn £250 each if a friend or family member goes solar with Sunsave. There’s no limit either, you can refer as many people as you like. Check your email for your referral link and full details 📧
Thanks for choosing Sunsave Plus.
The whole process was explained really…
The whole process was explained really nicely and gave me the confidence that this was a good way to go with renewable energy without costing me upfront. So great option. Everything was explained to me in simple steps too.
April 20, 2026
Unprompted review
Reply from Sunsave
Hey Damian 👋 Thanks for taking the time out to leave us a review! We're so pleased to hear you felt Sunsave Plus was a good way to switch to solar, and that our solar specialists explained things clearly.
If you know someone else who might benefit, we've got a referral program so you can earn £250 each if a friend or family member goes solar with Sunsave. There’s no limit either, you can refer as many people as you like. Check your email for your referral link and full details 📧
Enjoy your new system ☀️
5 star Tegan
Hi
Tegan is my contact and I think you're really lucky to have her. She is a natural and a great facilitator. Very easy to speak to + voice any concerns even when they where not even fully articulated in my own mind. She is keen without any hint of pushiness. She genuinely welcomes feedback which feels great and makes you feel like you are part of the process.
April 17, 2026
Unprompted review
Reply from Sunsave
Hey 👋 Thanks for taking the time out to leave us a review! We're so pleased to hear you had a great experience with our solar specialist Tegan, and we'll be sure to pass on your feedback to her 🥳
A great option if you're considering solar with professional, efficient service from beginning to end. Highly recommend!
We recently made the decision to install solar and contacted Sunsave on the basis of the subscription style package they offer.
Whether the package is right for you or not, their service has been absolutely superb. From initial consultation, talking us through and preparing contracts, through design and organisation of installation, the installation itself and the post installation support have all been brilliant.
I would absolutely recommend and if I ever mive would use them again. Thanks Sunsave team!
April 14, 2026
Reply from Sunsave
Hey Justin 👋 Thanks for taking the time out to leave us a review! We're so pleased to hear you were happy with our service and that our team have been supportive throughout the process.
If you know someone else who might benefit, we've got a referral program so you can earn £250 each if a friend or family member goes solar with Sunsave. There’s no limit either, you can refer as many people as you like. Check your email for your referral link and full details 📧
Enjoy your new system ☀️
Lovely staff, just very pushy when I'm unsure about solar options
Looked into this as an option as we have a lower renovation budget, as with most finance models though you end up paying a high premium really. Had quotes for similar systems that are much lower so you end up paying double the price which does not really fall within the "cost saving" that the company pushes. The staff however are lovely and very informative, albeit quite pushy like I said I would catch up with them the following Wednesday and I have had calls and emails from them since then.. If I say catch up on a set day, it means I'm taking my time to decide, this pushy attitude has pushed me out of a sale I'm afraid. Sorry but this tactic doesn't work for everyone. If this type of way into solar works for you, by all means go for it as it does seem like a very good option, I just don't have the amount they're asking for every month and did not like their approach, it's a finance model that lasts 20 odd years, I don't want to feel like I'm being ushered into that.
April 9, 2026
Unprompted review
Reply from Sunsave
Hey 👋 We’re pleased you found our solar specialists to be helpful and friendly, but we’re sorry about the rest! We tried contacting you to find out more about the experience you had, but we didn’t hear back from you. Since we can’t see your details, we’ll respond to your points here instead.
You’re right that Sunsave Plus can cost more than paying upfront, and there are reasons for that.
1. Sunsave Plus is a complete solar solution. Our offering includes a comprehensive guarantee, including a free battery upgrade, insurance, monitoring, and maintenance for 20 years - so it’s not comparable to a typical solar install.
2. Sunsave Plus is a financial product, and just like anything on finance, paying over time costs more. That doesn’t mean you’d be without net savings though!
We’ve calculated a typical 4-bed home saves £454 a year with Sunsave Plus, even after the subscription costs. That means the new yearly energy bill, plus the Sunsave Plus payments, is £454 lower than the bill they were paying before. For a detailed breakdown of how we work this out please see www.sunsave.energy.
We hear your point on the number of messages you received. At Sunsave, we pride ourselves on letting customers take their time to decide and review their options, and we’re sorry your experience didn’t reflect that.
We understand you asked to be contacted on a Wednesday, but were called, and received emails prior to this. Our solar specialists are incredibly busy at the moment, so it’s possible that we missed your note, and you received some early communication from us.
If you’d like us to investigate further, please get in touch at contact@sunsave.energy.
We’re wishing you the best of luck on your solar journey.
Team Sunsave
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.