Sunsave Reviews 

396
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 201 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff and the smooth installation process, noting that the installation teams are exceptionally polite, tidy, and professional throughout the entire project. Many people deeply appreciate the clear, transparent explanations provided by specialists during the initial consultations, which make it wonderfully easy to understand the available solar plans without feeling pressured. Some reviewers were not happy with administrative delays and communication issues after their systems were set up. A few consumers also mentioned experiencing difficulties when trying to get prompt support or resolve specific technical questions following the installation phase.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting the smooth, professional, and... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members are very helpful, polite, and... See more

Customer service

Clients share positive opinions on customer service, highlighting helpful and responsive interactions... See more

User experience

Reviewers highlight positive aspects of user_experience, noting that the entire journey from initial... See more

Price

Consumers find price to be ambiguous, with highly mixed feelings regarding overall costs and savings. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Highly recommend customer service ( Seth) has been very helpful from start and ongoing and the installation engineers bird and Scott were very neat and tidy install and any questions I had they answer... See more

Company replied

Rated 5 out of 5 stars

Very helpful scaffolding company were so helpful even with a small sideway! The two gentleman who did the solar panel and electrical install really were amazing and so quick ! Quality installer s no m... See more

Company replied

Rated 5 out of 5 stars

I was worried that it was too good to be true. Solar panels and a battery I own and control without paying thousands up front. Using the savings on my electric bill to pay a monthly finance charge and... See more

Rated 5 out of 5 stars

Sunsave has been an excellent way to get into the solar panel without having to part with a lot up front. This makes life way easier to gain benefits early while also having a bit of piece of mind o... See more

Company replied


Company details

  1. Solar Energy Company
  2. Green Energy Supplier
  3. Solar Energy Contractor
  4. Solar Energy Equipment Supplier
  5. Solar Photovoltaic Power Plant

About Sunsave

Written by the company

Sunsave is on a mission to make solar accessible to all UK households with the UK’s first solar subscription, Sunsave Plus.

We’re committed to helping homeowners take control of their energy bills with our all-in-one solar and battery solution that removes the hefty upfront cost of solar, replacing it with a fixed monthly fee ☀️

As well as being a Which? Trusted Trader, we’re fully accredited with certifications from MCS, Flexi-Orb, RECC, EPVS, Trading Standards and more.

We’re also backed by a host of prestigious bodies and investors, including the UK government, Stuart Rose (previous Chairman of ASDA) and Norrsken, a top venture capital fund, giving you full confidence that we’ll complete your installation to the highest of standards.

Rest assured we’re here whenever you need us, during your installation or years down the line thanks to our talented team of solar experts, and our 20-year Sunsave Guarantee.

You can read more about us in The Times, The Telegraph or Sky News.

Get total peace of mind with our 20-year Sunsave Guarantee

Written by the company

Only with Sunsave Plus - the UK's first solar subscription
Remote monitoring
We monitor your system 24/7 so we can identify and troubleshoot any issues as they happen.
Free replacement parts
We’ll keep your system in top shape. Free battery and inverter replacement included.
Insured by Aviva
Your system’s fully insured against damage, fire and theft for 20 years.
Downtime cover
We’ll compensate you for losses if your system isn’t working for a prolonged period of time.

Contact info

Thinking about switching to solar?

Get a free quote and savings estimate from our solar experts ⬇️

4.8

Excellent

TrustScore 5 out of 5

396 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(396)

200 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service from Sue.

Excellent service from Sue.

March 27, 2026
Unprompted review
Sunsave logo

Reply from Sunsave

Hey Hesh 👋 Thanks for taking the time out to leave us a review! We're pleased to hear Sue provided a great service, and we'll be sure to let her know.

Best of luck ☀️

Rated 5 out of 5 stars

Seamless install, done in 1 day

Everything went to plan. The communication from Sunsave was excellent, the install team showed up nice and early and they completed the job before the end of the working day. Delighted with the service.

March 25, 2026
Sunsave logo

Reply from Sunsave

Hey 👋 Thanks for taking the time out to leave us a review! We're so pleased to hear your installation went smoothly and that you're happy with our service.

If you know someone else who might benefit, we've got a referral program so you can earn £250 each if a friend or family member goes solar with Sunsave. There’s no limit either, you can refer as many people as you like. Check your email for your referral link and full details 📧

Enjoy your new solar system ☀️

Rated 5 out of 5 stars

Overall a great experience

Overall a great experience, no messing about the team got the build underway with minimum stress to my wife and myself. I would recommend this company to as many as possible as this is the best service I have recieved. Massive thank you.

March 3, 2026
Unprompted review
Sunsave logo

Reply from Sunsave

Hey Trevor 👋 Thanks for taking the time out to leave us a review! We're so pleased to hear you had a positive experience and that you'd recommend us.

If you know someone else who might benefit, we've got a referral program so you can earn £250 each if a friend or family member goes solar with Sunsave. There’s no limit either, you can refer as many people as you like. Check your email for your referral link and full details 📧

Enjoy your new system ☀️

Rated 5 out of 5 stars

Milo Boyd was an excellent advisor who…

Milo Boyd was an excellent advisor who went into a detailed demonsreation of the strategy of the company, the breakdown of my current usage and my future expenditure based on the proposed number of solar panel that can be fitted on my roof. His advise was professional, impartial and honest. He answered all my questions with simplified language. I felt Sunsave is the company I would go for when I make decision in the future.

March 23, 2026
Unprompted review
Sunsave logo

Reply from Sunsave

Hey Ali 👋 Thanks for taking the time out to leave us a review! We're so pleased to hear Milo was professional and honest with you, and we'll be sure to pass your feedback to him.

We'd be happy to revisit the conversation when you're ready to go ahead with solar in the future.

Best of luck ☀️

Rated 5 out of 5 stars

Good solar experience

Great info throughout enquiry, booking and installation. Tegan and Antonio were excellent and always happy to answer any questions I had. Installation was unfortunately delayed a few days but this was outside of the control of Sunsave. Panels/battery have been up and running for a few weeks now and working very well. I would recommend Sunsave as a good option for solar with no upfront cost.

March 1, 2026
Unprompted review
Sunsave logo

Reply from Sunsave

Hey Ben 👋 Thanks for taking the time out to leave us a review! We're so pleased to hear our solar specialists were thorough and took time to answer your questions.

It's great to hear you'd recommend us too. If you know someone else who might benefit, we've got a referral program so you can earn £250 each if a friend or family member goes solar with Sunsave. There’s no limit either, you can refer as many people as you like. Check your email for your referral link and full details 📧

Enjoy your new system ☀️

Rated 5 out of 5 stars

Highly recommend!

Had the panels and battery installed for nearly two weeks now and my energy costs have dropped by approx 75%. Everything went smoothly, from first meeting to install and after sales support. I’ve got no doubt I have made the right decision and would recommend.

March 19, 2026
Sunsave logo

Reply from Sunsave

Hey Ryan 👋 Thanks for the glowing review! We're so pleased to hear your installation went smoothly, and that you'd recommend us.

If you know someone else who might benefit, we've got a referral program so you can earn £250 each if a friend or family member goes solar with Sunsave. There’s no limit either, you can refer as many people as you like. Check your email for your referral link and full details 📧

Don't hesitate to reach out to us if you need anything in the future!

Rated 5 out of 5 stars

Great company full of interesting…

Great company full of interesting information not pushy and very prompt

March 12, 2026
Sunsave logo

Reply from Sunsave

Hey Nicole 👋 Thanks for taking the time out to leave us a review! We're glad you were kept well informed by our solar specialists.

If you know someone else who might benefit, we've got a referral program so you can earn £250 each if a friend or family member goes solar with Sunsave. There’s no limit either, you can refer as many people as you like. Check your email for your referral link and full details 📧

Thanks for choosing Sunsave Plus ➕

Rated 5 out of 5 stars

Solar install

From start to finish have been so impressed with Sunsave and their employees. The process started with a very informed video chat where everything was explained in detail and all my questions were answered, communication throughout has been exemplary with email queries being answered quickly. The system was installed within 2 days and this process was seamless with the installers being polite and efficient, the Sunsave point of contact for the installation has been great with queries answered quickly and contact maintained throughout the process with a follow up post install to check everything is running ok.
For anyone considering solar installation I couldn’t recommend Sunsave enough.

March 5, 2026
Unprompted review
Sunsave logo

Reply from Sunsave

Hey Nicholas 👋 We're really pleased to hear this! 🥳 At Sunsave, we pride ourselves on speedy communication and high-quality work, so we're glad that your installation went smoothly, and you were kept informed throughout.

If you know someone else who might benefit, we've got a referral program so you can earn £250 each if a friend or family member goes solar with Sunsave. There’s no limit either, you can refer as many people as you like. Check your email for your referral link and full details 📧

Enjoy your new system ☀️

Rated 5 out of 5 stars

Tegan was great at explaining the process.

I was a bit apprehensive at first due to the financial commitment but Tegan explained everything clearly and professionally so that I could understand. It was a no trainer really when our current electricity bill is around £180 a month and likely to go up as time goes on. With sunsave I'm likely to save around £60. At present I am only in the pre install stage so can't comment further on that aspect but can't fault the pre install process.

March 12, 2026
Unprompted review
Sunsave logo

Reply from Sunsave

Hey 👋 Thanks for taking the time out to leave us a review. We're so pleased to hear that the savings with Sunsave Plus were a no-brainer for you, and that your switch to solar is well underway!

Our solar specialists will be on hand to support throughout your installation. Don't hesitate to get in touch if you need anything from us in the meantime.

Rated 5 out of 5 stars

Exception service. Thanks

I was very excited when we decided to take the plunge into solar. After doing so much research with little to no capital in our bank for the install, sunsave came to the rescue. The lads that erected the scaffolding to the final installers all show great professionalism and did there job to a very high standard. The installer did a very tidy job and communicated with me throughout the install. After coming across an issue which looked like it may need another visit due to a fault code on the invertor. The installer was expecting a phone call from the tech team, but had to leave as it was getting late. He left and 5 minutes later came back as he received that phone call while in his van. Problems fixed and solar was up and running. Such a great pleasure to have these people in my home delivery a brilliant service. Thank-you so much 😊

March 4, 2026
Sunsave logo

Reply from Sunsave

Hey Chet 👋 Thanks for taking the time out to leave us a review! We're so pleased to hear that Sunsave Plus enabled your switch to solar, and that our team were helpful and professional throughout.

If you know someone else who might benefit, we've got a referral program so you can earn £250 each if a friend or family member goes solar with Sunsave. There’s no limit either, you can refer as many people as you like. Check your email for your referral link and full details 📧

Thanks for choosing Sunsave Plus.

Rated 5 out of 5 stars

Very professional service

The company has been very transparent and flexible when it came to starting the work. The entire process was very efficient. Starting from the initial consultation, the estimate and breakdown, planning the installation and then the professional and speedy fitting process which only took a couple of days. We will be recommending their services for sure.

March 2, 2026
Unprompted review
Sunsave logo

Reply from Sunsave

Hey Robert 👋 We're so glad to hear this! At Sunsave, we pride ourselves on transparency and top-notch customer service, so it's great to hear that this was your experience.

If you know someone else who might benefit, we've got a referral program so you can earn £250 each if a friend or family member goes solar with Sunsave. There’s no limit either, you can refer as many people as you like. Check your email for your referral link and full details 📧

Thanks for choosing Sunsave Plus ➕

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish, great communication and everything explained in full, no pressure to sell you anything very helpful and quick to answer any questions, solars installed very quick and very professional, already saving money very happy 😊 thank you to ADDA for the smooth transition to solar

March 6, 2026
Sunsave logo

Reply from Sunsave

Hey 👋 Thanks for taking the time out to leave us a review! We're so pleased to hear you had a smooth experience, and that our team were speedy to respond to you 🏃‍♀️ We'll be sure to pass your positive feedback onto Adda.

If you know someone else who might benefit, we've got a referral program so you can earn £250 each if a friend or family member goes solar with Sunsave. There’s no limit either, you can refer as many people as you like. Check your email for your referral link and full details 📧

Enjoy ☀️

Rated 5 out of 5 stars

I had a really great experience with…

I had a really great experience with Sunsave from the very beginning.
Obed did an excellent job walking me through the proposal 🙌
He took the time to explain both the positives and the negatives of going solar - no pressure, no hard‑sell, just clear and honest advice. Really appreciated that. 👍
Once I decided to move forward, I was passed over to Antonio for the installation stage.
Again - fantastic! 💬
Great communication, patient with all my extra questions, and never pushy.
The installation itself was spot on.
The electrician did brilliant work - neat, tidy, and very pleasant to deal with. 👷‍♂️
The panel fitter also did an ace job - quick, efficient, and professional. ☀️🔧
Panels are now installed and everything is working well so far.
Very happy customer - would definitely recommend Sunsave! 😄👏

March 6, 2026
Unprompted review
Sunsave logo

Reply from Sunsave

Hey Simon 👋 Thanks for the glowing review! 🤩

We're so pleased to hear you had such a positive experience with our solar experts, from your initial call with Obed, to your installation, and after 🔧

If you know someone else who might benefit, we've got a referral program so you can earn £250 each if a friend or family member goes solar with Sunsave. There’s no limit either, you can refer as many people as you like. Check your email for your referral link and full details 📧

Enjoy your new system ☀️

Rated 5 out of 5 stars

Everything was made easy and straight…

Everything was made easy and straight forward. Any issues I had were sorted out quickly and also had fast responses to any emails I sent.

February 12, 2026
Unprompted review
Sunsave logo

Reply from Sunsave

Hey Lee 👋 Thanks for taking the time out to leave us a review!

We're so pleased to hear your experience was straightforward, and that our solar specialists were quick to get back to you ⚡️

If you know someone else who might benefit, we've got a referral program so you can earn £250 each if a friend or family member goes solar with Sunsave. There’s no limit either, you can refer as many people as you like. Check your email for your referral link and full details 📧

Enjoy your new system!

Rated 5 out of 5 stars

Really good

Really good. Very helpful even when I was making mistakes. Would recommend

February 28, 2026
Sunsave logo

Reply from Sunsave

Hey Rob 👋 Thanks for taking the time out to leave us a review! We're so pleased to hear our team were helpful, and that you'd recommend us ☀️

If you know someone else who might benefit, we've got a referral program so you can earn £250 each if a friend or family member goes solar with Sunsave. There’s no limit either, you can refer as many people as you like. Check your email for your referral link and full details 📧

Thanks for choosing Sunsave!

Rated 5 out of 5 stars

Great company, great service

Every time I email or ring up, I get the answer. The politeness of the staff are fantastic when I ring I normally get the same person they answer. Hello with my name. Glad I took the time to do my research and pick this company. Mohammed is really good.

February 27, 2026
Unprompted review
Sunsave logo

Reply from Sunsave

Hey Mark 👋 Thanks for taking the time out to leave us a review! We're so pleased to hear that our team have been responsive and friendly, and we'll be sure to pass your positive feedback to Mo ⭐

If you know someone else who might benefit, we've got a referral program so you can earn £250 each if a friend or family member goes solar with Sunsave. There’s no limit either, you can refer as many people as you like. Check your email for your referral link and full details 📧

Rated 5 out of 5 stars

Sunsave has been an excellent way to…

Sunsave has been an excellent way to get into the solar panel without having to part with a lot up front. This makes life way easier to gain benefits early while also having a bit of piece of mind on repairs and replacements.

The process has been almost completely seamless, with the few hitches taken care of very quickly.

February 24, 2026
Unprompted review
Sunsave logo

Reply from Sunsave

Hey Dominic 👋 Thanks for taking the time out to leave us a review! We're so pleased to hear Sunsave Plus has allowed you to make the switch to solar, and that you've got peace of mind with our 20-year guarantee.

If you know someone else who might benefit, we've got a referral program so you can earn £250 each if a friend or family member goes solar with Sunsave. There’s no limit either, you can refer as many people as you like. Check your email for your referral link and full details 📧

Enjoy your new system ☀️

Rated 5 out of 5 stars

Excellent service

Excellent service and everything was taken care of. Always on hand to answer any questions.

February 18, 2026
Unprompted review
Sunsave logo

Reply from Sunsave

Hey 👋 Thanks for the review! It's great to hear that your experience was smooth, and that our team were on hand to answer your questions ⭐

Rated 5 out of 5 stars

Sunsave Energy

I've just had my solar panels installed by Sunsave, the whole process was simple, from the initial quote to installation. The whole process explained thoroughly, the installation team explained the system well. The hardest was trying to get my tariff changed with British Gas

February 12, 2026
Unprompted review
Sunsave logo

Reply from Sunsave

Hey Kathleen 👋 Thanks for taking the time out to leave us a review! We're so pleased to hear the process with us was smooth.

If you know someone else who might benefit, we've got a referral program so you can earn £250 each if a friend or family member goes solar with Sunsave. There’s no limit either, you can refer as many people as you like. Check your email for your referral link and full details 📧

Thanks for choosing Sunsave Plus!

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