Suop Mobile Reviews 

78
•
TrustScore 3 out of 5

2.8

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Company details

  1. Telephone Company

Written by the company

Suop Mobile es la única compañía con la que puedes tener fibra, móvil, luz y gas en tu hogar. ¡Juntos es más barato! Internet en casa con dos líneas de móvil, tarifas de contrato con muchos gigas, prepago sin cuotas mensuales y energía con tarifas indexadas para que disfrutes siempre del precio más bajo. Nuestras tarifas no tienen permanencia y son siempre con precio definitivo para que ahorres desde el primer día.


Contact info

2.8

Average

TrustScore 3 out of 5

78 reviews

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No recent history of asking for reviews

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2.8

All reviews

(78)

42 reviews in the last 12 months

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Rated 5 out of 5 stars

I needed to receive a SMS message from…

I needed to receive a SMS message from a Spanish company and had to acquire a Spanish SIM card . I found SUOP Mobiles customer service first class and the whole buying, fitting and using the SIM easy. I would definitely use again if needed.

September 18, 2026
Unprompted review
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Rated 3 out of 5 stars

UNCLEAR INFORMATION

I have uploaded the requested document and after 2 days I got an email saying that it wasn't valid because it had no photo on it. It should have a CLEAR DISCLAIMER saying that only documents with pictures are accepted.

September 7, 2026
Unprompted review
Rated 1 out of 5 stars

Service outside of Spain is very bad

I've been a customer since 2020 (mobile) and 2023 (fiber).

MOBILE
It works ok in Spain.
Outside of Spain it's a lottery, whether you be in Europe or outside of Europe.
The help desk is responsive but cannot provide solutions that work.

FIBER
No issues except that they don't have a service to cancel the previous supplier which caused 400 euros worth os costs because the owner of the apartment wasn't easily able to cancel it from another country and it took 6 months.

Overall: there had to be better.

May 14, 2025
Unprompted review
Rated 1 out of 5 stars

Non-existent to horrible customer…

Non-existent to horrible customer service, ignores or refuses your deactivation requests and tries to force you to pay for 'administrative fees' 'incurred' during their ignoral/refusal to uphold both their own service agreement and EU standards/regulations. Be warned!

December 6, 2023
Unprompted review
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