Ordered phone case once, it did take quite long to receive but once I did, the product was OK... By my fault it broke so I ordered one more. this time tho i never received the phone case , waiting... See more
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The product received was not as described. It was something I could have purchased from the dollar tree. I contacted the seller to request a return and was denied-stating I had 3 weeks to cancel the... See more
Ordered my phone case in mid-March. Still hasn’t been delivered in mid-May. The company blames COVID, yet I continue to receive packages from other companies. This company is a complete scam. Don’t wa... See more
Exactly the same shocking experience as everyone else: the company is a scam. Phone cover ordered and still no sign of it after 6 weeks. Provided with a random delivery tracking link that doesn't seem... See more
Like everyone else
Like everyone else. No case after 3 weeks. No contact. Do not buy from these guys.
Total piece of crap
Total piece of crap. Unlike most people here I did receive it (eventually). It’s a crappy bit of plastic with a perforated back. Little protection for your phone and looks nowhere near as slick as it does in the insta photos. Avoid like the plague.
I wish I would have read this before…
I wish I would have read this before ordering. Same exact scenario as everyone below. Saw the ad on Instagram.
Worst experience ever
2 months for receiving the goods and never got the invoice although I requested it more than 10 times. Never will buy again
Minus 10 stars out of 5!!!!Have ordered…
Minus 10 stars out of 5!!!!Have ordered iPhone case and a month later received bloody infrared thermometer instead!Stay away from them!
Ordered a phone case
Ordered a phone case. Nothing came through. Jonathan Ly keeps telling me there was a hold on my shipping. Requested a refund but there was no response. Please don't use them. Total Scam
Total scam from Facebook advertisement
Total scam from Facebook advertisement. Ordered a phone case 5 months ago. My credit card was charged and phone has still not arrived.
I contacted company in September and representative Jonathan “Lie” Ly (clever) told me “be patient we have many orders and it depends on your location when it is delivered.”
I never received my case. I reported the company to Facebook, but still have not gotten a refund.
If it was possible to give ZERO stars I…
If it was possible to give ZERO stars I would do so... only received part of my order and for more than 6! weeks I have tried to get them to accept this - but it seem that they have 3 different standard answers.
Will NEVER shop from them again...
Phone case arrived broken
Phone case arrived broken. "Jonathan Ly" from customer service said that they always ship everything in 100% perfect condition and blamed the courier. No replacement or refund, only a rubbish 10% discount from my next order. Like I'm gonna order another broken case...
Suorlite is a total scam
Suorlite is a total scam. They are based in China and they scammed me. I bought iPhone Cases on Sep 9 and have not received them. They gave me a BS tracking number that doesn't even show that the product departed the country of origin and they refuse to give me a refund. Be AWARE!!!!
DO NOT USE THEM
Eventually got my phone case after weeks. Then it started to crack and I hadn’t even dropped my phone. Within 2 weeks it cracked so my I had to throw it out as I asked Suorlite nicely first BEFORE poorly reviewing if I could get a refund after sending pics etc. I also got “Jonathon Ly” replying to emails saying the case left them in 100% condition and my only offer was to get a 10% discount on a new order for something else! They won’t refund or even send me a replacement useless case. Completely poor service for crap product. DO NOT USE THEM.
As per the other reviews
As per the other reviews - this shop is BS. No product arrived, poor customer service from 'jonathan Ly' - totally fake and fraudulent and I want to report them.
Fake shop
Fake shop! The reason is they cannot send to the address that i gave it to suorlite by email..and the name is Jonathan Ly..so i ask the refund but there's reply about it. Fake shop, fake website.
Order 2 cases never received the order…
Order 2 cases never received the order in 2 months
Company Not Reliable
Same here No product delivered - its been 6 month i Will Never buy from this company...
No product delivered
No product delivered - not refunding your payment either! Never buy from this company...
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