Poor quality control for stocked goods
Purchased a bag of "BURTS" crisps today and yet again uncooked/damp crisps.
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SuperCups Vending Ltd supply and service a range of vending machines, hot beverage machines and water coolers to hundreds of customers. Established in 1976 and based in Ashford, Kent. We are the leading independent vending company in South East of UK.
Moat View House, Orbital Park, TN24 0TT, Ashford, United Kingdom
Hasn’t replied to negative reviews
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Purchased a bag of "BURTS" crisps today and yet again uncooked/damp crisps.
The drink vending machine charged me twice. I wanted a diet coke for £1.30 so i clicked E3 and it said present card. I used apple pay and stood there for a minute while it said something like processing transaction. I then cancelled it to which it said "TRANSACTION CANCELLED" and i did NOT get my drink. I then did it again and this time it did not make me wait a minute to load, and i got my drink. I have been charged twice despite is telling me transaction was cancelled and i did not get my money!!! Will not be using the Hadlow college animal management vending machines again as this is unacceptable as i have been charged for.

Reply from SUPERCUPS VENDING LIMITED
Vesta always is helpful and responds quickly. A great service. Thank you
We have a snack vending machine which we have had on our premises for a while and recently decided to add a beverage machine too. Vesta visited and was very knowledgeable and helpful! We now have the new machine in place and staff are delighted with it. The guys who installed were also very efficient.
My only criticism would be that training on the Nayax system was not arranged in advance of receiving the machine. However, this was remedied with training via phone after a couple of days. Great service!
Supercups made the process of getting new vending machines for our site very easy and straight forward.
They communicated frequently, made helpful suggestions, hit all their deadlines and were always contactable instantly. We have had the machines in place for 6 weeks now and they have all worked perfectly. We are delighted with the service we have received and would highly reccommend
We've recently had our new Supercups coffee machine delivered and the new updated design fits our office perfectly. The Supercups team are always very helpful both over the phone and when visiting to restock/clean our machine.
Always providing a great service!
Amazing service as I have come to expect from this very professional company. I would go anywhere else.
great company to deal with - efficient friendly staff and very prompt deliveries - would definitely recommend them to any company looking for water or vending facilities
Supercups are the best vending service we have ever had. Quality machines, good refill and stock levels, branded to our requirements. Friendly and supportive.
Professional service and advise, competitive prices, great people to do business with.
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