SupplyHouse.com Reviews 633

Supply House has a large selection of quality parts at great prices. Packaging and shipping are top tier. I don’t have to wait days for shipping updates nor do I have to worry that my parts or equipment will be damaged.

Easy ordering, fast delivery.

A+Fast shipping. Great price and service

I needed help finding a part and your person was most helpful in locating and shipping it to me.
Thanks

Quick delivery of exactly what I ordered. Placed order on Friday, got product the following Monday. I ordered a couple Polylok 24 x 6 inch septic risers and lids. I was able to install them only 3 days after placing the order.

Shipping was super fast, correct part nicely packaged, not much more to ask for!!

Our needed item was easy to locate on their site. Ordering was simple and delivery was amazingly fast! We have not put the item into use yet so cannot comment on the item specifically.

Shipped very quickly and had what I needed in a pinch.

Exactly what I needed, when I needed it and no knock off product that didn't work.

Very efficient ordering and delivery. Very good communication so you know exactly when the product will arrive.

OEM part was in stock, priced right, and delivered quickly.

Exactly what I needed, delivered in two days and 2/3 the price that Amazon had for the same product. Thank you.

Speed of service and details surrounding the items of my order have been second to none!

Originally ordered a furnace, but was then told I couldn't have it due to refrigerant type. Bought a more expensive one, shipped on time, but the access door is dented where the fastener screw was tightened too much.

Called with part number found it was updated and changed. Found new number shipped part and received it within 18 hours. Installed worked perfectly.

The rep I dealt with was very helpful and I received the exact part I needed

Been using them for 7 years. Fittings are considerably less money than supplyhouses, and they have access to many more faucet and toilet parts than the supplyhouses. Never had an issue with wrong orders, and everything arrives within a few days. Top notch.

It was very easy navigating the website. And I received my purchase within a few days.

Ordered two filters from them. They packed them badly the first time in their new idiotic sliding top boxes. They were crushed.

They sent me two more right away. This time they very clearly CRUSHED THEM THEMSELVES when they packed the order by simply making the box too small and still forcing the filters in anyway.

A third replacement order is on the way now. Odds are fairly good it will ALSO be crushed because they have literally ZERO communication with their warehouse. They refuse and are unable to even pass on information on why the filters keep getting crushed. Their agents blame UPS when CLEARLY they are simply destroying them when packing.

To add insult to injury these are pretty big filters (16x25x4) they have metal mesh and do not even fit into my trash can. I have to cut every filter up by hand with tin snips. So now I have to spend the next 4 weeks or so just cutting up and throwing away all the trash they sent me.

Their service has gotten dramatically worse in the last year given that I order filters from them about twice a year.