SupplyHouse.com logo
Visit website

SupplyHouse.com Reviews 643

•
TrustScore 4.5 out of 5

4.7

Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 448 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the company for its excellent service, noting that orders are consistently correct, well-packaged, and delivered on time, often sooner than expected. Many people appreciate the competitive and affordable pricing, along with the wide selection of products that are often difficult to find elsewhere. Reviewers also highlight the ease of the ordering process and the helpfulness of the staff. However, some customers were dissatisfied with issues related to shipping and product quality. A few people reported receiving damaged items due to poor packaging or incorrect parts, and some experienced delays in delivery or problems with tracking. There were also instances where customers found the return policy to be restrictive, especially for installed parts, and some noted concerns about high shipping costs for smaller orders.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently praising the exceptionally fast shipping... See more

Product

People report positive experiences with product. Customers are satisfied with the product's quality,... See more

Price

Customers consistently note positive experiences with price. Many reviewers highlight competitive and... See more

Order

Reviewers highlight positive aspects of order. Many customers found the ordering process simple and easy,... See more

Service

Users describe positive interactions with service. Many customers praise the speed of service, competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

All went very well. I did chat with the representative on line (text). Confirmed correct parts - Blower motor and wheel. Arrived in 2 days. Perfect fit. Identical to original. All cables, color code... See more

Rated 5 out of 5 stars

Stellar experience! I was seeking a specific chuck key for a Milwaukee holehawg drill, that other vendors couldn't seem to source correctly. SupplyHouse knew exactly what I was seeking, and quickly sh... See more

Rated 5 out of 5 stars

I received my order from Supply House and one of the boxes of filters was damaged. Since it was after hours, I contacted their customer service email and sent pictures along with an explanation regar... See more

Rated 5 out of 5 stars

Wow! I have never purchased from this online seller, but I have to say that they are absolutely AWESOME!!! I could not find what I was looking for anywhere on the Internet, but there it was on SupplyH... See more

Company details

Information provided by various external sources

A leading online distributor of plumbing, heating, and HVAC supplies since 2004, SupplyHouse.com carries over 150,000 products from top manufacturers.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

643 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 18% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

A+ Experience.

A+ Experience.. Helpful and knowledgeable sales person. Good price for a brand name replacement part that made installation a breeze and order arrived 2 days before the expected date!
Will definitely purchase from again and recommend to others.

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service, good prices.

All went very well. I did chat with the representative on line (text). Confirmed correct parts - Blower motor and wheel. Arrived in 2 days. Perfect fit. Identical to original. All cables, color coded the same way.
Already installed. I have again warm house.
I checked other websites with HVAC parts - SupplyHouse had best prices and free shipping

January 10, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look