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Review summary

Created with AI, based on recent reviews

Looking at 329 reviews, reviewers overwhelmingly had a great experience with this company, frequently highlighting the excellent customer service and fast response times. Customers consistently praise the helpfulness and professionalism of the support team, noting their clear communication and solution-oriented approach. Many users appreciate the reliable service, stable servers, and affordable pricing, often mentioning the good value for money. The user experience is generally positive, with easy installation and management of services. However, some customers also noted that customer service occasionally assumes less technical knowledge than they possess, and sometimes struggles with less common issues. A few other people also felt that the service was not always suitable for their specific needs, citing issues with basic operations and prolonged resolution times for problems. Conversely, a small portion of people felt that the prices were expensive compared to other providers.

What people talk about most

Service

Customers consistently note positive experiences with service, often highlighting its stability, reliability,... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising its responsiveness,... See more

User experience

Customers had positive experiences with user experience, citing ease of use, smooth operation, and reliable... See more

Response time

Reviewers consistently express satisfaction with the response time, highlighting that support teams are... See more

Price

People report positive experiences with price, often describing them as affordable, reasonable, and fair for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

During my request on Cloudzy.com, Ava provided excellent support. She was very attentive, professional, and quick to understand my issue. Her responses were clear, helpful, and solution-oriented, whic... See more

Rated 5 out of 5 stars

have been using their services for over a year. best thing is paying with crypto! Although not many countries supported like large DCs like Hetzner, but their services are good quality and uptime i... See more

Company replied

Rated 5 out of 5 stars

My experience with Cloudzy so far has been very positive, with fast response times and sufficient RAM to install a large number of MT5 terminals, each running up to five Expert Advisors. If you need... See more

Company replied

Rated 5 out of 5 stars

I’m satisfied with Cloudzy’s VPS service and support. The team was helpful with DNS and SMTP configuration and explained the requirements clearly. Issues were handled step by step and resolved without... See more

Company replied


Company details

  1. Cloud Computing Service
  2. Business to Business Service
  3. Cloud Storage Service
  4. e-Commerce Service
  5. e-Commerce Solution Provider
  6. Web Hosting Company

About Cloudzy

Written by the company

Cloudzy (formerly known as RouterHosting) is a cloud and VPS hosting provider with 15+ data centers all around the globe in Europe, America and Asia. Since our establishment in 2008, Cloudzy has been committed to delivering exceptional hosting solutions. Our NVMe SSD VPS plans are designed to offer unparalleled speed and performance, ensuring an optimal experience for our clients. We take pride in our extensive customer base, which includes over 12000 satisfied clients. They rely on Cloudzy for a multitude of purposes, such as automated Forex trading, streaming, remote access, game servers, website creation, and web application development. At Cloudzy, our commitment to affordability remains unwavering. We strive to offer competitive pricing without compromising on the quality of our services. We are dedicated to ensuring customer satisfaction by providing reliable cloud VPS backed by top-notch customer support. Join the ranks of our satisfied customers and experience the exceptional performance and reliability of Cloudzy's cloud VPS hosting services. Get in touch with us today to explore how we can support your hosting needs and take your online presence to new heights. Stay connected with us through our various social channels: YouTube, Facebook, Twitter & Medium.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

735 reviews

5-star
4-star
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1-star

Replied to 28% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Stable service and great availability

I’ve been using the service since around 2023, and during all this time I haven’t experienced a single issue. My server has never gone offline, and everything has been running as stable as possible.

I do have some difficulties with payments, but that’s not a problem with the service itself — it’s related to the country I live in. What makes me happy, though, is that even despite the large-scale internet restrictions, Cloudzy addresses continue to remain accessible.

May 28, 2026
Unprompted review
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Rated 4 out of 5 stars

Reliable VPS Hosting With Superb Pricing

Cloudzy has been reliable for hosting our independent radio setup, and the VPS performance has been steady for what we need. The server has handled our streaming environment well, and the setup gives us the flexibility to manage our own system without feeling boxed in. The pricing is superb too, especially for an independent media/radio project that needs dependable uptime, control, and room to grow.

May 29, 2026
Unprompted review
Rated 4 out of 5 stars

Review after one year

I've been using this product for a year now.
This is one of the cheapest VPS providers in the internet, and they support Crypto currency as well which I like the most.
Quality wise, I haven't had any problem so far.

Although there are some limitations in the features of the website, for example, you are only allowed to do maximum of 3 hard reset on your VPS per day.

May 29, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, fast and good stable line/server.
Best support! :3 :=)) Good Luck Cloudzy :=))

May 28, 2026
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Rated 5 out of 5 stars

I like the way Cloudzy responds to…

I like the way Cloudzy responds to customer complaints and enquiry. Their customer service is on point.

I use mobile EA in Fx and a VPS like Cloudy makes my life easy. I also like how affordable and easy it is to set up the VPS.Keep up the good work guys.

January 1, 2026
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Rated 5 out of 5 stars

Good VPS service, very happy overall

I've been using Cloudzy for more than a year now and overall I'm really happy with it.

The VPS has been stable, uptime seems very good, and I honestly don't remember having any serious problems with the service. Setup was easy, pricing is fair, and for my use case it works exactly as I need.

What I like most is that I don't really have to think about it much - it just runs, which is probably the best thing you can say about a VPS provider.

The only thing I would improve is communication when something unusual happens. I remember one time when the server became a bit slower for a while, maybe around 30 minutes or so. It was not a big issue, but in that kind of situation it would be helpful to get an email update or status notification, just to know if there is a known problem and whether it is being worked on.

Other than that, I have no complaints. Good service, fair price, and I'm happy to keep using Cloudzy.

May 27, 2026
Unprompted review
Rated 5 out of 5 stars

Best VPS on the market

Best VPS on the market, best price, very flexible with payments, and top notch quality and connection. Customer service is amazing, they actually take their time out to thank their customers. Been using them for over a year, proud to be a VIP customer

May 25, 2026
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Rated 5 out of 5 stars

Overall

Overall, I am satisfied with the service and have not experienced any major issues so far. The VDS performance has been stable, and the platform has been reliable for my needs.

Customer support has been helpful, and the overall experience has been smooth. However, I think there are still some areas that could be improved. Pricing feels slightly expensive compared to some alternatives, and one important feature missing is the ability to upgrade VDS resources later. For example, it would be much better if users could increase RAM or disk space without having to delete and repurchase a server.

Aside from these points, my overall experience has been positive, and I hope these improvements will be added in the future.

May 26, 2026
Unprompted review
Rated 5 out of 5 stars

I've had a positive experience with…

I've had a positive experience with Cloudzy so far. The VPS has been stable and reliable for my development and automation projects, which is very important for my use case.

Another aspect I appreciate is the support team — response times have been fast and communication has been professional and helpful whenever needed.

Overall, a good experience so far.

May 26, 2026
Unprompted review
Rated 5 out of 5 stars

Reliable and attentive hosting

I've been with Cloudzy for over a year now, and the service has been consistently stable. Whenever there's planned maintenance, they always inform users well in advance — no surprises.

What really stands out is how attentive the team is. They genuinely care about their customers, and it's nice to see that they offer incentives and follow up personally.

Highly recommend Cloudzy for anyone looking for a reliable and thoughtful hosting provider.

November 20, 2025
Unprompted review
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Rated 5 out of 5 stars

Great VPS

I've tried many vps, cloudzy suprised me by giving me the cheapest vps with high reliability and good support.
I've been using it for more than a year now, and I would like to thank them for this great service.

May 25, 2026
Unprompted review
Rated 5 out of 5 stars

I like this service

I like this service, client oriented, stable servers, quite cheap, variety of payment methods, recently added funds using crypto, everything went well.
Strongly recommend!

May 25, 2026
Unprompted review
Rated 5 out of 5 stars

An amazing VPS provider

An amazing VPS provider. Great support, uptime, UI. The control panel is feature rich and is functioning well. Has auto install feature for OS and apps with good initial configurations as well as custom iso installation feature. Managing VPS is easy consistent. Prices are reasonable and they accept crypto.

May 25, 2026
Unprompted review

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