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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its reliability and smooth operation, often highlighting the ease of setup and overall user experience. Many people appreciate the fast response times from the support team, noting their helpfulness and professionalism in resolving issues. The staff are frequently commended for their attentive and solution-oriented approach, making interactions pleasant and stress-free. However, some customers reported dissatisfaction with the support process, mentioning difficulties with ticket management and slow resolution times for persistent issues. A few users also experienced service outages and found the support to be unresponsive or unable to identify root causes, leading to prolonged downtime and the need for new server instances.

What people talk about most

Service

Customers consistently note positive experiences with service. Many reviewers appreciate the responsive... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting the team's... See more

User experience

Reviewers express high satisfaction with the user experience, highlighting the straightforward setup and... See more

Response time

People report positive experiences with response times. Many customers praise the fast and helpful support,... See more

Staff

Consumers consistently find the staff to be positive, highlighting their responsiveness, professionalism, and... See more

Based on these reviews

Rated 5 out of 5 stars

Several months ago I searched for small VPS for hosting of some network services (VPN, proxy, responsible DNS) and found Cloudzy as optimal ptovider (from a pile of suggested by AI and Google). H... See more

Company replied

Rated 5 out of 5 stars

Hello, dear colleagues. I use Cloudzy.com to seamlessly integrate my servers around the world. I like the prices, the stability, and the almost family-like atmosphere. I highly recommend Cloudzy.com T... See more

Rated 5 out of 5 stars

Everything is smooth , no security issues ddos attacks or anything like this , that could have had affected vps usage so far. One important Feature i'd really really appreciate you to have ,... See more

Company replied

Rated 5 out of 5 stars

have been using their services for over a year. best thing is paying with crypto! Although not many countries supported like large DCs like Hetzner, but their services are good quality and uptime i... See more

Company replied


Company details

  1. Cloud Computing Service
  2. Business to Business Service
  3. Cloud Storage Service
  4. e-Commerce Service
  5. e-Commerce Solution Provider
  6. Web Hosting Company

About Cloudzy

Written by the company

Cloudzy (formerly known as RouterHosting) is a cloud and VPS hosting provider with 15+ data centers all around the globe in Europe, America and Asia. Since our establishment in 2008, Cloudzy has been committed to delivering exceptional hosting solutions. Our NVMe SSD VPS plans are designed to offer unparalleled speed and performance, ensuring an optimal experience for our clients. We take pride in our extensive customer base, which includes over 12000 satisfied clients. They rely on Cloudzy for a multitude of purposes, such as automated Forex trading, streaming, remote access, game servers, website creation, and web application development. At Cloudzy, our commitment to affordability remains unwavering. We strive to offer competitive pricing without compromising on the quality of our services. We are dedicated to ensuring customer satisfaction by providing reliable cloud VPS backed by top-notch customer support. Join the ranks of our satisfied customers and experience the exceptional performance and reliability of Cloudzy's cloud VPS hosting services. Get in touch with us today to explore how we can support your hosting needs and take your online presence to new heights. Stay connected with us through our various social channels: YouTube, Facebook, Twitter & Medium.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

673 reviews

5-star
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Replied to 40% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Cloudzy provides the best service

Cloudzy provides the best service. zero downtime vps with high speed. variety of options to select from based on your needs and budget. their user interface is super friendly. And their customer support is awesome. they are helpful, friendly and very fast. I'm with Cloudzy for over 3 years now and I appreciate their service so much.

February 25, 2026
Unprompted review
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Rated 5 out of 5 stars

Reliable service

I’ve used Cloudzy for the past couple of years. Fair prices, good quality, and no major issues. Whenever I needed support, they replied quickly and resolved things fast.

February 24, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic support and very stable servers!

I am extremely satisfied with Cloudzy. The support is absolutely fantastic—they respond incredibly fast and are always helpful. The servers are very stable and reliable, which is perfect for my trading projects. I can highly recommend this service to anyone looking for a high-quality VPS and a great team!

February 24, 2026
Unprompted review
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Rated 5 out of 5 stars

I wasn't sure about pricing

I said I wasn't sure how they did their pricing which is why I was and still am reluctant to dive in with hobbyist projects, Also, my financial situation is not the greatest. They were quick to offer an explanation that I would only have to pay more based on network usage or/and storage usage. i feel more comfortable about starting a project on them now, I just need the time to work on it...

But yeah, good company and good price for my needs, just a wireguard server for a private VPN. Just something that only I am monitoring and know that it works.

I'm not much of a techie or VPS savy so it's nice to get help when I need it.

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Performance and Professional Support

I've been using Cloudzy for a while now, and the experience has been flawless. The server uptime is incredible, and the latency is very low. What I appreciate the most is their support team—they are fast, knowledgeable, and always ready to help with any technical issues. If you're looking for a reliable VPS provider, Cloudzy is the way to go!

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Happy long-time user

As a long-time user, I've had a fantastic experience with Cloudzy. We use their servers for proxies and service testing, and the pay-as-you-go model is perfect for trying different servers and locations flexibly.
The crypto payment option is super convenient and secure—we use it often. The platform is reliable and user-friendly.

February 1, 2026
Unprompted review
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Rated 5 out of 5 stars

I’ve had a fantastiThe ultimate choice for developers in restricted regionsc experience with…

I’ve had a fantastic experience with Cloudzy so far. As a developer, I needed a rock-solid infrastructure to deploy my own messaging application, Kara, and Cloudzy has exceeded my expectations.

For users connecting from regions with heavy internet restrictions like Russia, stability and uptime are the most critical factors. Cloudzy’s VPS (specifically their Utah location) has been incredibly reliable for bypassing these blocks using AmneziaWG. The performance is consistent, and the latency is surprisingly low for such a complex setup

February 23, 2026
Unprompted review
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Rated 5 out of 5 stars

Superb Customer Service and Support Team

Beyond great VPS service, Cloudzy support makes you feel heard. Any minor issue report is treated with urgency and gives you the feel you're a VIP client. Love it. 🤗

February 20, 2026
Unprompted review
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Reply from Cloudzy

Thank you for your kind feedback.

We’re glad to hear you felt well-supported and valued. Providing responsive and attentive support is very important to us. We truly appreciate your trust in Cloudzy.

Rated 5 out of 5 stars

Summary of my experience with Cloudzy

My experience with Cloudzy has been very good overall. I don’t need heavy or high-end servers, so the current offerings work perfectly for my use case, which mainly includes running small applications, trading bots, Telegram bots, and lightweight ETL processes. The platform has been stable, easy to use, and reliable for this type of workload. If there’s one improvement I’d really like to see, it would be slightly more RAM available on the basic server plans. Even a small increase would make a noticeable difference and allow these kinds of small but memory-sensitive applications to run more smoothly and with extra headroom, making the overall experience even better.

February 19, 2026
Unprompted review
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Reply from Cloudzy

Thank you for your detailed feedback.

We’re glad to hear the platform has been stable and suitable for your use case. Your suggestion regarding slightly higher RAM on basic plans is noted and appreciated. We’re always working to improve and enhance the experience.

Rated 5 out of 5 stars

Reliable service

I have been using the service for more than 8 years and all i can say is I like how much they value customers by always promptly attending to any service support needed. Cloudzy is very reliable.

January 16, 2026
Unprompted review
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Reply from Cloudzy

Thank you for your long-term trust.

We’re glad to hear you’ve had a reliable experience over the years and that our support has consistently been responsive. We truly appreciate your loyalty to Cloudzy.

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Rated 5 out of 5 stars

best vps provider

using its services for a year and months, good prices and reliable services.

February 20, 2025
Unprompted review
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Reply from Cloudzy

Thank you for your feedback.

We’re glad to hear you’ve had a reliable experience over the past year and that our pricing meets your expectations. We appreciate your trust in Cloudzy.

Rated 5 out of 5 stars

Amazing Service

I’ve had a great experience using Cloudzy so far. They offer a lot of bonuses with their VPS plans, which really add extra value compared to other providers. The performance is stable, and everything runs smoothly without major issues.

Their service is also very satisfying. The support team is responsive and helpful whenever I need assistance. Overall, Cloudzy provides reliable VPS solutions with excellent value for the price.

It's recommended!

February 19, 2026
Unprompted review
Cloudzy logo

Reply from Cloudzy

Thank you for your detailed feedback.

We’re glad to hear you’re enjoying the performance, added value, and smooth experience. It’s great to know our support team has been helpful when needed. We truly appreciate your recommendation and trust in Cloudzy.

Rated 5 out of 5 stars

Good customer service 👍

fast response, clear and friendly

February 19, 2026
Unprompted review
Cloudzy logo

Reply from Cloudzy

Thank you for your feedback.

We’re glad to hear our responses have been fast, clear, and friendly. We appreciate your trust in Cloudzy.

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