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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its reliability and smooth operation, often highlighting the ease of setup and overall user experience. Many people appreciate the fast response times from the support team, noting their helpfulness and professionalism in resolving issues. The staff are frequently commended for their attentive and solution-oriented approach, making interactions pleasant and stress-free. However, some customers reported dissatisfaction with the support process, mentioning difficulties with ticket management and slow resolution times for persistent issues. A few users also experienced service outages and found the support to be unresponsive or unable to identify root causes, leading to prolonged downtime and the need for new server instances.

What people talk about most

Service

Customers consistently note positive experiences with service. Many reviewers appreciate the responsive... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting the team's... See more

User experience

Reviewers express high satisfaction with the user experience, highlighting the straightforward setup and... See more

Response time

People report positive experiences with response times. Many customers praise the fast and helpful support,... See more

Staff

Consumers consistently find the staff to be positive, highlighting their responsiveness, professionalism, and... See more

Based on these reviews

Rated 5 out of 5 stars

Several months ago I searched for small VPS for hosting of some network services (VPN, proxy, responsible DNS) and found Cloudzy as optimal ptovider (from a pile of suggested by AI and Google). H... See more

Company replied

Rated 5 out of 5 stars

Hello, dear colleagues. I use Cloudzy.com to seamlessly integrate my servers around the world. I like the prices, the stability, and the almost family-like atmosphere. I highly recommend Cloudzy.com T... See more

Rated 5 out of 5 stars

Everything is smooth , no security issues ddos attacks or anything like this , that could have had affected vps usage so far. One important Feature i'd really really appreciate you to have ,... See more

Company replied

Rated 5 out of 5 stars

have been using their services for over a year. best thing is paying with crypto! Although not many countries supported like large DCs like Hetzner, but their services are good quality and uptime i... See more

Company replied


Company details

  1. Cloud Computing Service
  2. Business to Business Service
  3. Cloud Storage Service
  4. e-Commerce Service
  5. e-Commerce Solution Provider
  6. Web Hosting Company

About Cloudzy

Written by the company

Cloudzy (formerly known as RouterHosting) is a cloud and VPS hosting provider with 15+ data centers all around the globe in Europe, America and Asia. Since our establishment in 2008, Cloudzy has been committed to delivering exceptional hosting solutions. Our NVMe SSD VPS plans are designed to offer unparalleled speed and performance, ensuring an optimal experience for our clients. We take pride in our extensive customer base, which includes over 12000 satisfied clients. They rely on Cloudzy for a multitude of purposes, such as automated Forex trading, streaming, remote access, game servers, website creation, and web application development. At Cloudzy, our commitment to affordability remains unwavering. We strive to offer competitive pricing without compromising on the quality of our services. We are dedicated to ensuring customer satisfaction by providing reliable cloud VPS backed by top-notch customer support. Join the ranks of our satisfied customers and experience the exceptional performance and reliability of Cloudzy's cloud VPS hosting services. Get in touch with us today to explore how we can support your hosting needs and take your online presence to new heights. Stay connected with us through our various social channels: YouTube, Facebook, Twitter & Medium.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

674 reviews

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Replied to 40% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Thanks to the fast and customizable VPS…

Thanks to the fast and customizable VPS infrastructure, I can easily complete all my tasks; I haven't encountered any problems yet. For example, everything works flawlessly with Ubuntu + CloudPanel and MailTrap installed on the VPS. What more could I ask for? Ease of use and avoidance of complex systems were enough for me. Moreover, the VPS creation interface is perfectly and clearly designed; it's impossible to make the wrong choice. Thanks, CLOUDZY.

March 25, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent VPS Provider

I have used Cloudzy for around 8 months now, and I do not have one bad thing to say about them. I have never used a better VPS provider, mainly I use them for virtual machines for work and extra activities, and the service is top tier. You will not find a better VPS provider anywhere else, the connection to your VPS is seamless and it's not often that you run into a problem but if you do their support is quick to investigate and fix the issue that you are experiencing.

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Stable VPS for trading platforms

I have been using Cloudzy VPS for more than two years to run my trading platforms (MT4/MT5) and my overall experience has been very good.

The server performance has been stable, with good uptime and reliable execution, which is very important for trading environments. The VPS runs smoothly and handles multiple charts and indicators without issues.

Another positive aspect is the support team. Communication has been professional and responses are clear and helpful whenever assistance is needed.

Overall, I consider Cloudzy a solid VPS solution for traders who need a stable environment for their trading platforms.

February 12, 2026
Unprompted review
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Rated 5 out of 5 stars

Great Support, Great Value

I've been with Cloudzy for about six months, and I have to say — the support has been outstanding. I came in as a complete novice and had no idea what I was doing. Not once did anyone make me feel like my questions were too basic. Help was always prompt and genuinely helpful.

The value speaks for itself. I was looking at a competitor charging $99/month per user for something comparable. Cloudzy gives me what I need at a fraction of that.

If you're on the fence, I'd say go for it. Great service, real support, fair price.

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

Helpful support while choosing a VPS plan

I contacted Cloudzy support while trying to decide which VPS plan would fit my development setup. I’m running a small environment based on .NET and Docker with several services, so I wanted to make sure I picked the right specifications.

The support team responded fairly quickly and explained what kind of CPU, RAM, and storage would make sense for this type of workload. They also clarified how the Windows 11 trial licensing works, which helped me understand what to expect before ordering.

Overall, the response was clear and helpful and made it easier for me to choose a suitable plan for my needs.

March 6, 2026
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Rated 5 out of 5 stars

Great service and stable performance

I’ve been using Cloudzy for some time and my experience has been very positive. The setup was quick and easy, the servers are stable, and the performance is exactly what I needed. Everything works smoothly without interruptions.

Customer support is responsive and helpful whenever there is a question. Overall, it’s a reliable service and I would definitely recommend it to anyone looking for a good VPS provider.

March 7, 2026
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Rated 5 out of 5 stars

The support team is excellent

The support team is excellent. my vps expired and they gave me a seven extra days grace period wish elapsed without payment and shortly after the grace period a pleaded with the support team on ticket to restore my vps which they did.
not really my first encounter with them, all i can say is that they are excellent

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

Stable VPS provider with responsive support

I’ve been using Cloudzy for multiple Ubuntu VPS deployments (22.04 and 24.04) and overall my experience has been solid.

Provisioning was smooth, IP assignment worked without issues, and network stability has been consistent. Uptime has met expectations so far, and the control panel is straightforward and easy to manage.

Support response time has generally been good. In more technical cases, escalation can sometimes take a bit longer, but communication has remained clear.

For the price point and available locations, Cloudzy offers good value. I plan to continue using their services for additional deployments.

December 10, 2025
Unprompted review

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