Surepassdrivingschool Reviews 

765
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the instructors for their exceptional patience, professionalism, and supportive approach, effectively building confidence. People appreciate the clear explanations and tailored teaching methods, making the learning process enjoyable and stress-free. Reviewers frequently mention passing their driving tests on the first attempt, attributing this success to the high-quality instruction received. The service is often described as excellent, with instructors going above and beyond to accommodate schedules and provide personalized guidance. Consumers value the instructors' ability to create a calm and encouraging atmosphere, which is particularly beneficial for nervous learners.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting instructors for their exceptional... See more

User experience

Users describe positive interactions with user experience, often highlighting how instructors made the... See more

Service

Clients share positive opinions on service, with many reviewers praising the smooth, supportive, and... See more

Instructions

People report positive experiences with instructions, often praising instructors for their clear guidance and... See more

Customer service

Customers had positive experiences with customer service, highlighting the supportive and helpful nature of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I hadn't ridden for 30 years and decided to get back into it. Surepass gives a free refresher lesson to determine your requirements. A date was arranged and Matt was brilliant. Put me straight onto a... See more

Rated 5 out of 5 stars

I highly recommend Mark Hawtin! He is an absolutely fantastic instructor. After being let down by another company we reached out to Mark who was quick to go above and beyond to help my son progre... See more

Rated 5 out of 5 stars

Mark Hawtin in Northampton, has been an absolute diamond teaching my daughter to drive. She is a shy girl and Mark made her feel calm and confident. She said she always felt at ease and he taught he... See more

Rated 5 out of 5 stars

My son has just passed his test first time with Neil Kilshaw! What an amazing experience he has had ! Neil went above and beyond for him, the support, communication and professionalism was outstandin... See more


Company details

  1. Driving School

Written by the company

Surepass offers everything you would expect from a quality driving school, we specialise in 1-week crash courses and patient-friendly weekly driving lessons. You would expect this to come with a price tag but you will find our prices offer the best value in your area. You could probably find it cheaper but you could end up learning in a 10-year-old car that is unreliable and harder to drive.


Contact info

4.8

Excellent

TrustScore 5 out of 5

765 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(765)

120 reviews in the last 12 months

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Rated 5 out of 5 stars

I passed with Janine Anderson

I passed my test with Janine Anderson as my instructor. She is extremely kind and was always patient with me even when I kept making mistakes and always reassured me that I had the confidence and skill to pass my test. Thanks Janine.

February 12, 2026
Unprompted review
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Rated 5 out of 5 stars

I passed last month with janine…

I passed last month with janine Anderson!

She is an amazing instructor when I felt like giving up she always pushed me to not give up and didnt let me crush my dreams of passing due to a few hiccups, she was so supportive throughout my lessons and even after I passed, we talked about my dreams of driving and how much it would change my family's life and she made that possible. I wouldn't be where I am now if it wasnt for her, I highly highly recommend surepass and even more so janine, I only had 5 and a half months worth of lessons and id do it all again, thankyou to janine and to surepass 🥰

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

Just passed my test today

Just passed my test today, my instructor Will Berkley has been brilliant from lesson one, a very calming and helpful presence to have when you are learning to drive. Always looking to give extra little pieces of information to help you become an even better driver.

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

I passed first time after 7 months of…

I passed first time after 7 months of learning with Alan! He is an amazing instructor - really patient, supportive and explains everything clearly. He always made me feel calm and confident behind the wheel. Highly recommend Alan to anyone wanting to learn how to drive!!!

February 25, 2026
Unprompted review
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Rated 5 out of 5 stars

I’m so happy to say I’ve officially passed my driving test! 🚗🎉

I’m so happy to say I’ve officially passed my driving test! 🚗🎉

A huge thank you for making the whole journey smooth, supportive, and stress-free. From start to finish, everything was well organised, and the guidance I received gave me the confidence I needed to succeed.

I couldn’t have done it without the patience, encouragement, and expert teaching along the way. If anyone is thinking about learning to drive and wants a fast, professional, and reliable experience, I’d definitely recommend them!

Regards
Alexandra

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

Had a great driving experience for my…

Had a great driving experience for my daughter with Mark Hawtin of this company. Very down to earth and a common sense approach, also kept me informed of progress and suggested lots of support materials. Thanks very much.

February 3, 2026
Unprompted review
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Rated 5 out of 5 stars

Mark Hawtin- patient and knowledgeable driving instructor

My daughter received lessons from Mark Hawtin from October 25 to February 26 and has just passed her test first time! Mark is a very knowledgeable, patient instructor with a great sense of humour! He is fab with shy and nervous drivers and helped my daughter feel completely at ease during her lessons. He was flexible around her busy schedule to fit lessons in that suited us and ensured she was well prepared in the lead up to test day. We can't thank him enough and would highly recommend Mark and the Surepass driving school :-) We have been passing Marks details to all her friends and would definitely use Mark again when our son is old enough to drive.

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

Curtis is an amazing driving instructor

Curtis is an amazing driving instructor I definitely recommend him for anyone learning to drive. He is very calm and explains everything very well. I had a great time learning with him as well as one of my colleagues who also passed with him. He really helped build my confidence on the road and I’m ready to drive by myself now !

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

Anthony Gant great instructor

Anthony Gant from Newtown has been a great instructor and has helped me on my way to passing my test this Wednesday just been.
He has been reassuring and helped build my confidence when driving and overall has been a great instructor

January 28, 2026
Unprompted review
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Rated 5 out of 5 stars

Anthony Gant outstanding instructor

I had Anthony Gant in powys as my instructor and highly recommend. He helped me build confidence behind the wheel and also allowed me to evaluate myself along the way and choose what i feel i need more practice in and not as confident. Brilliant instructor. Very understanding and patient and taken into account im neurodivergent and sometimes struggle taking in verbal instructions. Made a couple slip ups during lessons but always stayed calm and would reassure me when doubting my ability. Passed driving and theory test first time and would highly recommend to anyone looking to do manual driving as great car to learn in.

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

Mark Hawtin - the best instructor

I had Mark Hawtin as my driving instructor from September 2025 to January 2026 and honestly, it’s been a pleasure. After going through three other instructors and plenty of bumps along the road (figuratively and thankfully not literally), it’s safe to say I’ve been around the block.

Mark was hands down the best of the bunch. His calm, positive attitude and unshakable patience were exactly what my nervous self needed. He has a great way of explaining things, never made me feel rushed and somehow turned stressful lessons into something I actually looked forward to.

Thanks to Mark’s guidance, confidence and great sense of humour, I finally felt comfortable behind the wheel. I couldn’t recommend him more learning to drive with him really was a ride!

January 24, 2026
Unprompted review
Rated 5 out of 5 stars

Surepass Mark... fantastic instructor.

My daughter had Mark, Northamptonshire, and he has been absolutely fabulous! Organised and accommodated her lesson times round her tight schedule, put himself out to go that extra mile with her. Taught her brilliantly meaning a first time pass and 0 minors!! Wow!! Supported her when things didn't go to plan (2 ... yes 2!! Cancelled tests by the examiners). He put her through her paces to get test ready & related so well to her as a young adult. All round brilliant instructor... we can't recommend him highly enough. She was so lucky to have him. Thank you Mark.

January 16, 2026
Unprompted review
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Rated 5 out of 5 stars

my experience

my instructor was Mark. He was an amazing instructor made me feel so comfortable with driving and taught me all the rules of the road and answered all my silly questions. He was an amazing laugh and I love having him as my amazing instructor and I’d recommend him any time.

January 11, 2026
Unprompted review
Rated 5 out of 5 stars

Curtis Baker

Curtis was brilliant so so patient and flexible. Passed in 9 months from scratch when I was still studying full time and working full time afterwards so he was absolutely brilliant. Passed four minors !!

January 10, 2026
Unprompted review

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