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Company details
- #237 of 246 best companies in Business to Business Service
- #15 of 15 best companies in Market Researcher
- #306 of 336 best companies in Software Company
About SurveyMonkey
Written by the company
SurveyMonkey: The World's Most Popular Survey and Forms Platform
SurveyMonkey is the world’s most popular platform for surveys and forms, built for business and loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers right at your fingertips.
Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com.
Powerful Research, Made Simple
Whether you need to go big picture or drill down to specifics, gather customer insights or tap into global perspectives, we blend the power of AI with cutting-edge survey science to bring you research expertise that’s built right in. And it’s just as easy to scale as it is to get started.
Expert-level surveys and forms, beginner-level effort
- Go live the same day you sign up. Most SurveyMonkey users report they’re able to go live in less than a day.
- No blank-page syndrome. Start a survey or form from one of 400+ templates or 20k+ ideas in our question bank.
- Inexperience won’t stand in your way. Leverage our AI-powered survey design features draft surveys in 30 seconds, recommend answer options, check for errors, and predict completion rates.
Research Expertise, Built Right In
- Harness research methodologies like NPS, MaxDiff, and Key Driver Analysis with user-friendly, built-in tools that do the heavy lifting for you.
- See what to do with your data, instantly. AI-powered analysis highlights trends, sentiments, and themes in complex data that you might otherwise miss.
- Data quality you can trust. SurveyMonkey uses AI behind the scenes to detect fraud, bots, and poor-quality responses, ensuring high-quality data.
We Make It Easy to Reach Your Target Audience
- Ask away, whoever and wherever. Access our global Audience panel of 335+ million people across 130+ countries.
- Clarity over quantity. Choose from 200+ precise targeting options or use custom screening questions to find your ideal respondents.
- Stay local—or go global. Distribute surveys to your own contacts or our worldwide network. Send multilingual surveys available in over 50 languages.
Data Where You Need It
Data isn’t useful without context. We integrate with your existing workflows to make it easy for the whole business to benefit, and data stays secure and compliant.
- Integrate data wherever you work. Connect with 200+ business tools including Salesforce, HubSpot, Google Drive, Slack, Zoom, and Zapier, or leverage our scalable APIs for custom integrations.
- From first survey to full-scale research. Automate survey triggers based on business events, streamline team collaboration with easy data sharing, and enrich your insights by combining survey results with existing business data.
- Compliant and secure by design. Protect sensitive data with enterprise-grade features: Single Sign-On (SSO), HIPAA compliance, data encryption, and granular access controls.
- Only collect what you need. 89% of surveyed organizations agree that SurveyMonkey Enterprise reduces the risk of collecting unsecure sensitive information.
Contact info
910 Park Pl, Ste 300, 94403, San Mateo, United States
- https://help.surveymonkey.com/en/apply/faqs/contact-us/
- surveymonkey.com
Hasn’t replied to negative reviews
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Too many add on for payment features
Too many add on for payment features. You let me create a survey and then tell me the cost. NOT COOL
The contact list I uploaded rejected…
The contact list I uploaded rejected several email addresses, even though I use them successfully many times a week. Unable to check to which email addresses survey went. UI could be more intuitive.
I like the options available
I like the options available, analysis is very helpful. I would say that I don't find it as intuitive to use as I'd like which is why I'm not giving 5 stars
Survey Monkey is easy to use and love the options!
Survey Monkey is easy to use and love the various options available when creating quizzes, feedback etc!
Straight up SCAM
Straight up SCAM. I spend over an hour creating a survey for my thesis just to be told that I have to PAY to be able to share it AFTER spending all the time creating it. Also why the hell would I pay 432€ per year for surveys??
Easy Mechanism for Learning Outcomes
It is an easy mechanism to provide quizzes to my students. It allows for a comprehenive review of questions that may be on their final exams. I can also monitor if a student is not hitting the benchmarks for the learning expectations and outcomes.
some features are more difficult to find
Love the Ease, Crave the Power
It would be helpful if SurveyMonkey offered a better 'widget' for card sorting - Something more similar to Qualtrics. I would also love it if there was a way to pipe text responses into the matrix question type.
Both easy and sophisticated
it's super easy to use for basic things, but also allows for professional sophistication when I need it. I just wish they had a different name: it's difficult to convince clients that SurveyMonkey and Qualtrics are equally productive, given that one has a tech-pharma-sounding name and the other sounds like it was made up by drunk frat kids.
Variety of question types suit my needs
The ease of using the app
The ease of using the app. I am still trying to incorporate some of the changes but it is getting easier each time I use it.
The response was quick and the solution…
The response was quick and the solution was clear. thanks for the help.
Easy to use
Easy to use, very intuitive. A bit pricey at the lowest level. Also would be nice to have a good option for finish confirmation without cost.
Great platform for creating surveys
Great platform for creating your own surveys. The new AI summation tools are a nice addition.
I have used Survey Monkey in my HR…
I have used Survey Monkey in my HR Consulting practice and use it for several clients to do employee engagement surveys.
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