Branded Surveys Reviews 

121,444
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 11,212 reviews, reviewers had a great experience with this company. Customers appreciate the consistent and timely payouts, with many noting that payments are always on time and without issues. Many find the surveys easy to understand and navigate, often describing them as user-friendly and interesting. The platform is generally seen as a good way to earn extra money, with some reviewers highlighting the convenience of taking surveys anytime on various devices. However, some people were dissatisfied with the user experience, frequently encountering technical glitches, blank screens, or internal errors that prevent them from completing surveys. A significant number of reviewers also reported being disqualified from surveys after spending considerable time on them, leading to frustration and wasted effort. There are also concerns about the low payouts for the time invested and the inconsistency of survey rewards.

What people talk about most

User experience

Clients share ambiguous opinions on user experience, with many reviewers finding the surveys easy to take,... See more

Payment

Users describe positive interactions with payment, frequently highlighting the quick and easy payout process.... See more

Website

Consumers find the website to be ambiguous, with many reviewers praising it as one of the best survey sites,... See more

Value for money

Customers had ambiguous experiences with value for money, with some finding the compensation fair and rewards... See more

Application

People report ambiguous experiences with the app, with some reviewers finding it to be one of the better... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Branded Surveys is legitimate. Payouts are always on time without a hitch. Don’t expect to earn a great deal of money in a short time, but working consistently will put jingle in your pocket. Can be f... See more

Company replied

Rated 4 out of 5 stars

The questions were straightforward and easy to process. The surveys should be split up by which questions have more time and those with less time. Basically mixed them up by time it takes to answer. E... See more

Company replied

Rated 4 out of 5 stars

I really love how I can do surveys anytime, day or night, from my phone or computer.. and most of the time, they are very user friendly. It's a good way to make a couple extra dollars a week, and I l... See more

Rated 4 out of 5 stars

Its easy to use & actually gives money unlike other scams. Had no issues with receiving my payout. I dont love that theres not enough surveys I qualify for higher than 65points that dont take half an... See more

Company replied


Company details

  1. #8 of 15 best companies in Market Researcher

Contact info

4.2

Great

TrustScore 4 out of 5

121K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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4.2

All reviews

(121,444)

10,705 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Have you got my Email at least message…

Have you got my Email at least message me on it then and send something to me

July 1, 2026
Unprompted review
Branded Surveys logo

Reply from Branded Surveys

We appreciate you reaching out. We are actively looking into your email to ensure we can assist you promptly.

Kindly reach out to our member help desk at Customerservice@gobranded.com, so that our team of specialists can review this further and provide you with a resolution. Thank you for your feedback.

Rated 2 out of 5 stars

Could do much better You have to start an awful lot of…

You have to start an awful lot of surveys to finally complete one. Many are filled
Many are unavailable and many times you will have completed one only for it to tell you - it's been filled.

June 28, 2026
Branded Surveys logo

Reply from Branded Surveys

We appreciate your feedback and apologize for the frustration you've experienced with surveys being unavailable or filled after you've invested time in them. We understand how disappointing this can be.

Though we try our best to pre-qualify you for all surveys, there's always a possibility that you are deemed 'not a match' should you not fit the exact criteria our partners are looking for. Also, when a survey invite goes out, it can attract more members than originally planned and they fill up really quickly.

To report any future survey issues, use our "Report Issue" tool. This allows our team specialists to review the survey and credit you with the points you deserve, especially on ones that you've invested a lot of time in or encounter issues halfway/tail-end of the survey. Here's how:

1. Go to 'My Points' on your dashboard (bottom right 'more' button for mobile).
2. Scroll down and click 'Report Issue.'
3. Choose 'Report Issue' next to the specific survey.

Rated 5 out of 5 stars

So easy to cash in your points

So easy to cash in your points. Hassle free.

July 4, 2026
Branded Surveys logo

Reply from Branded Surveys

We're so glad you find cashing in your points to be a hassle-free experience! Thank you for sharing your positive feedback with us.

Rated 5 out of 5 stars
Branded Surveys logo

Reply from Branded Surveys

We're so glad you find it easy to use and that you're enjoying the quick rewards! We appreciate you taking the time to leave us your kind feedback.

Rated 1 out of 5 stars

more higher points and show me where my…

more higher points and show me where my points are that I cashed in.

June 28, 2026
Branded Surveys logo

Reply from Branded Surveys

We appreciate your feedback and understand your concern about your points. We are reviewing your account to clarify your point balance and redeemed points.

Kindly reach out to our member help desk at Customerservice@gobranded.com, so that our team of specialists can review this further and provide you with a resolution.

Rated 5 out of 5 stars

I have been fortunate to take many…

I have been fortunate to take many surveys with Branded Surveys. Usually, they are very good surveys and at least you get a decent payout based on the survey you take. They reimburse me promptly as well.

July 1, 2026
Branded Surveys logo

Reply from Branded Surveys

We're so glad to hear you've had such a positive experience with our surveys! It's wonderful that you find them good and appreciate the decent payouts and prompt reimbursements.

Rated 1 out of 5 stars

Complete scam

Complete scam. I complete surveys, sometimes taking up to a half hour for some, only for technical errors to occur. Sometimes I’ll get a blank screen and it doesn’t go back to home page. Customer service is completely useless. I submitted two requests and complaints for point compensation two days ago and have not heard back. This company will do anything to screw you over and not give you proper compensation.

July 4, 2026
Unprompted review
Branded Surveys logo

Reply from Branded Surveys

We appreciate you sharing your experience. We're truly sorry to hear about the technical errors, blank screens, and the frustration you've encountered with our customer service and point compensation. We understand how disheartening it is to invest your time in surveys only to face these issues. We are investigating these concerns to improve our service.

Though we try our best to pre-qualify you for all surveys, there's always a possibility that you are deemed 'not a match' should you not fit the exact criteria our partners are looking for. Also, when a survey invite goes out, it can attract more Branded Surveys Members than originally planned and they fill up really quickly.

To report any future survey issues, use our "Report Issue" tool. This allows our team specialists to review the survey and credit you with the points you deserve, especially on ones that you've invested a lot of time in or encounter issues halfway/tail-end of the survey. Here's how:

1. Go to 'My Points' on your dashboard (bottom right 'more' button for mobile).
2. Scroll down and click 'Report Issue.'
3. Choose 'Report Issue' next to the specific survey.

Rated 5 out of 5 stars

Easy to take surveys

Easy to take surveys, earn bonuses and cash out.

June 10, 2026
Branded Surveys logo

Reply from Branded Surveys

We appreciate your positive feedback! We're so glad you find our surveys easy to complete, enjoy the bonuses, and appreciate the simple cash-out process.

Rated 5 out of 5 stars

I love everything about this

It's fun. I enjoy the experience

June 28, 2026
Branded Surveys logo

Reply from Branded Surveys

We're so glad to hear you're enjoying the experience and finding it fun! We truly appreciate your positive feedback.

Rated 5 out of 5 stars

It is a good one

I like it my name is DJ my last name is Washington and my middle name is Jeremiah I hope you all like this and I really hope somebody like my name is DJ I help the ones who named DJ going to like this too

July 6, 2026
Unprompted review
Branded Surveys logo

Reply from Branded Surveys

We're so glad you enjoyed your experience and appreciate you sharing your positive feedback with us! We hope everyone named DJ feels the same way.

Rated 5 out of 5 stars

I love Branded Surveys

I love Branded Surveys. I make at least five dollars a day and there's potential my to make more depending on the time you are willing to put in. Fast payout

June 18, 2026
Branded Surveys logo

Reply from Branded Surveys

We're so happy to hear you're enjoying your experience and finding our platform rewarding! We appreciate you sharing your positive feedback about the earning potential and fast payouts.

Rated 5 out of 5 stars

Easy to use

Easy to use, safe

June 28, 2026
Branded Surveys logo

Reply from Branded Surveys

We are so happy to hear that you found our product easy to use and safe. Your positive feedback is greatly appreciated!

Rated 3 out of 5 stars

If you have that disposition maybe this proves productive

I was leary about this site because I already dislike any 'points' system. Branded looks decent enough but it's clear the best ways to earn are taking up the offers and activities that require attention or donations, downloads or other commitments. The surveys are easy but you really only get a few per day that are worth the larger point totals. It looks like it will be difficult for someone like me to build up a reward or incentive.

July 3, 2026
Branded Surveys logo

Reply from Branded Surveys

We appreciate you sharing your honest feedback. We understand your concerns about the points system and that you find it challenging to earn rewards through surveys alone. We're sorry that you feel the best ways to earn require significant commitment. Your input is valuable as we continuously work to improve our platform and offer a variety of earning opportunities.

Rated 4 out of 5 stars

Pros of Branded Surveys

I really like the idea of writing reviews can give you some extra money. It seems very realistic for people they may need the money and is a quick an easy way to do it and signing in was also very simple.

July 6, 2026
Unprompted review
Branded Surveys logo

Reply from Branded Surveys

We're so pleased to hear you appreciate the idea of earning extra money through reviews and find it a quick and easy way to do so. It's great to know you found the sign-in process simple!

Rated 5 out of 5 stars

You CAN earn extra money, but you have to put in some work.

You will have to put in the work and actually take the surveys seriously, but you can earn a little extra money. Not enough to make a living… but at least it’s a way to make money.

July 3, 2026
Branded Surveys logo

Reply from Branded Surveys

We appreciate your honest feedback and understand that consistent effort is needed to earn extra money. We're glad you find our platform a viable way to supplement your income.

Rated 1 out of 5 stars

Can’t even do a survey most of the time

Can’t even do a survey most of the time

June 27, 2026
Branded Surveys logo

Reply from Branded Surveys

We appreciate you sharing your experience. We understand how frustrating it can be when you're unable to participate in surveys. We are always working to improve the survey matching process.

Kindly reach out to our member help desk at Customerservice@gobranded.com, so that our team of specialists can review this further and provide you with a resolution.

Rated 5 out of 5 stars

Very easy to take

Very easy to take. Doesn't take much time.

July 5, 2026
Unprompted review
Branded Surveys logo

Reply from Branded Surveys

We're happy to hear that you found the process straightforward and efficient. We appreciate your positive feedback!

Rated 3 out of 5 stars

There are too many emails and most of…

There are too many emails and most of the time, it’s full before I get to it. On the bright side, I finally earned enough for a $20 Amazon gift

June 27, 2026
Branded Surveys logo

Reply from Branded Surveys

We appreciate your feedback regarding the email volume and availability. We're glad you earned your Amazon gift card! We are always working to improve our processes.

Rated 5 out of 5 stars

Surveys are easy to take and you earn…

Surveys are easy to take and you earn points quickly.

June 27, 2026
Branded Surveys logo

Reply from Branded Surveys

We appreciate your positive feedback. We are happy to hear that you find our surveys easy to take and that you earn points quickly.

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