Branded Surveys Reviews 120,201

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 11,415 reviews, reviewers had a great experience with this company. Customers are generally satisfied with the payment process, finding it legitimate, quick, and easy to receive their earnings. Many appreciate the variety of surveys and the opportunity to earn extra cash, often noting that the payouts are better than other platforms. People find the platform straightforward, easy to use, and a good way to utilize their free time productively. However, some customers also noted significant frustration with being disqualified from surveys after spending considerable time on them, sometimes even at the very end. A few other people also felt that many available surveys were full or that it was difficult to qualify for them, leading to wasted effort and low compensation for their time.

What people talk about most

User experience

Reviewers highlight ambiguous aspects of user experience, with many expressing satisfaction, finding the... See more

Payment

Customers consistently note positive experiences with payment, highlighting the ease and speed of payouts,... See more

Website

People report ambiguous experiences with the website, with some reviewers praising it as a great and... See more

Value for money

Customers had ambiguous experiences with value for money, with some reviewers finding it a great help for... See more

Application

Users describe ambiguous interactions with the app, with many expressing satisfaction and calling it the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Anyone wondering if this is legit I will answer this for you. YES. I joined Branded Surveys in July 2025 and since then generated £550 til date (26 May 2026) from completing all their surve... See more

Company replied

Rated 4 out of 5 stars

It's getting discouraging - so many times I spend 10-15 minutes on a survey, only to be told at that point that I don't qualify. And after spending all that time, only 1 or 2 points are awarded. Ther... See more

Company replied

Rated 4 out of 5 stars

Creating extra income through Branded Surveys is real. There are plenty of surveys and offers to make a few hundred dollars in reasonable time. However, certain aspects may be confusing, and in tu... See more

Company replied

Rated 4 out of 5 stars

For me it's the games. They are fun and challenging and pay well. I enjoy the surveys too- but the past few days almost every survey I click on is full, even if I click on it right away. Also, I can a... See more

Company replied


Company details


Contact info

4.1

Great

TrustScore 4 out of 5

120K reviews

5-star
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Asks customers to review

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Rated 4 out of 5 stars

I enjoy the surveys I can do

I enjoy the surveys I can do. However I received 5-10 notices daily and the majority are filled before I can click on them!

May 21, 2026
Branded Surveys logo

Reply from Branded Surveys

We appreciate your feedback on the surveys. We understand it's frustrating when surveys fill quickly, and we are working to improve notification timing.

Rated 5 out of 5 stars

Interesting

The surveys are quite interesting and somewhat informative. Was really impressed how the payments for doing the surveys were so prompt. Thank you for this experience!

May 26, 2026
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Reply from Branded Surveys

We're so glad you find our surveys interesting and informative. It's wonderful to hear you appreciate the prompt payments!

Rated 5 out of 5 stars

It’s cool that you can get your payout…

It’s cool that you can get your payout quickly and effectively! Has been a great help these days before paycheck hits! Ready for when I need small grocery haul or just a 20 to get gas. Definitely recommend!

May 26, 2026
Branded Surveys logo

Reply from Branded Surveys

We're so happy to hear our quick payouts have been a great help for your needs! Thank you for the wonderful recommendation.

Rated 5 out of 5 stars

genuinely pays out and fast for…

genuinely pays out and fast for completed surveys

May 27, 2026
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Reply from Branded Surveys

We are so glad you found our payouts to be genuine and fast for completed surveys. We appreciate your positive feedback.

Rated 3 out of 5 stars
Branded Surveys logo

Reply from Branded Surveys

We appreciate your feedback. We are reviewing our survey process to improve speed.

We do our best to match you with as many surveys as possible. Of course, this is based on availability by our partners, so you may see some days that are filled with opportunities, and other days that are not.

Once more opportunities become available, they will be matched to your account.

Rated 3 out of 5 stars

They do pay

Ok but you get kicked out of a lot of surveys..but at least you do get paid when you reach points out..

August 15, 2025
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Reply from Branded Surveys

We appreciate your feedback. We are always working to improve survey qualification and payout processes for a smoother experience.

Though we try our best to pre-qualify you for all surveys, there's always a possibility that you are deemed 'not a match' should you not fit the exact criteria our partners are looking for. Also, when a survey invite goes out, it can attract more Branded Surveys Members than originally planned and they fill up really quickly.

To report any future survey issues, use our "Report Issue" tool. This allows our team specialists to review the survey and credit you with the points you deserve, especially on ones that you've invested a lot of time in or encounter issues halfway/tail-end of the survey. Here's how:

1. Go to 'My Points' on your dashboard (bottom right 'more' button for mobile).
2. Scroll down and click 'Report Issue.'
3. Choose 'Report Issue' next to the specific survey.

Rated 5 out of 5 stars

This survey company Branded Research is…

This survey company Branded Research is better than any other survey platform out there! You can obtain points faster with them than on other places I have tried. Also if there is ever a hitch/problem with a survey you can contact them and they respond very quickly and are very fair about things. They want to keep surveyors happy!

May 28, 2026
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Reply from Branded Surveys

We're delighted you find our platform superior to others! It's wonderful to know you appreciate our quick point accumulation and our team's fast, fair support in resolving survey issues. We aim to keep our surveyors happy!

Rated 5 out of 5 stars

Very good

Very very excited enjoyful

May 26, 2026
Branded Surveys logo

Reply from Branded Surveys

So glad you enjoyed it! Thank you for the wonderful feedback.

Rated 5 out of 5 stars

The fact that the customer service is…

The fact that the customer service is awesome and the payouts are real is just great. I just had a 50$ payout and it took only a few hours before coming in.

May 26, 2026
Branded Surveys logo

Reply from Branded Surveys

We are so happy to hear you had such a positive experience with our customer service and quick payouts! We appreciate your kind words.

Rated 4 out of 5 stars

It works!

It pays out but you need a base amount of $5. It is smooth and quick with surveys and payout. Some of the surveys cancel out after you have spent a good deal of time on them and reporting it usually leaves me denied points anyway. The surveys pop up rapidly and will keep going as long as you want to go. I think the information I give is definitively more valuable than what I am paid...but still good for a quick 10 bucks in pretty short time.

May 28, 2026
Unprompted review
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Reply from Branded Surveys

We appreciate your feedback and are glad to hear you find the payout process smooth and quick. We understand your frustration with surveys canceling and the value you place on your time. We are always working to improve the survey experience.

Rated 4 out of 5 stars

Real cash for your opinion...

Real cash for your opinion...just be ready to get annoyed when your at the end of the survey and crash, no points. But great stuff to redeem your points.

May 26, 2026
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Reply from Branded Surveys

We appreciate your feedback. We understand how frustrating survey crashes are and are working to improve stability. We're glad you like our redemption options.

Rated 5 out of 5 stars

Experience and understanding

Experience and understanding

May 20, 2026
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Reply from Branded Surveys

We're glad that you've had a great experience with Branded Surveys. Thank you for taking the time to share your feedback!

Rated 5 out of 5 stars

There are a wide selection of surveys…

There are a wide selection of surveys that you may qualify for. You earn points quickly that can be redeemed for cash rewards.

May 26, 2026
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Reply from Branded Surveys

We're so glad you appreciate the wide selection of surveys and the quick earning potential for cash rewards. Thank you for your positive feedback!

Rated 3 out of 5 stars

Frustrating, time consuming experience.

It was a frustrating experience, I get kicked out of surveys quite a bit and it gets frustrating and makes me not want to participate. I've sent them to my spam folder because of wasting my time. I tried disputing results that cut me out early, but it became so numerous that I gave up plus they do not give credit when it is due. Branded now goes into my SPAM bucket!

May 25, 2026
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Reply from Branded Surveys

We understand it's frustrating to be screened out of surveys and will look into this.

In terms of late disqualifications, we advise that you utilize our "Report Issue" tool, which can be found via the "My Points" section on your dashboard. Our team analysts will review your submission and offer points accordingly. We appreciate your feedback and will take it into consideration as we continue to improve our services.

Rated 1 out of 5 stars

So may times I have spent 20 minutes or…

So may times I have spent 20 minutes or more on the surveys to be kicked out at the end and saying I didn’t qualify after I spent all that time. I will give this a try for a little longer but if it continues to happen where you are taking all my comments and information just to tell me I didn’t qualify I’m done

May 26, 2026
Branded Surveys logo

Reply from Branded Surveys

We are truly sorry to hear about your frustrating survey experiences. It's certainly disheartening to spend significant time on surveys only to be disqualified at the end. We appreciate you giving us another chance and are actively working to improve the qualification process.

Though we try our best to pre-qualify you for all surveys, there's always a possibility that you are deemed 'not a match' should you not fit the exact criteria our partners are looking for. Also, when a survey invite goes out, it can attract more Branded Surveys Members than originally planned and they fill up really quickly.

To report any future survey issues, use our "Report Issue" tool. This allows our team specialists to review the survey and credit you with the points you deserve, especially on ones that you've invested a lot of time in or encounter issues halfway/tail-end of the survey. Here's how:

1. Go to 'My Points' on your dashboard (bottom right 'more' button for mobile).
2. Scroll down and click 'Report Issue.'
3. Choose 'Report Issue' next to the specific survey.

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